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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,176 Reviews

6,176 Reviews of Daytona Toyota - Service Center

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September 14, 2024

Service was great. They had a windshield company inspecting windows. Said windshield needed replacement due to a nick in the glass. It was tree sap. Called and complain More

by MDOCKTER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Daytona Toyota responded

Thank you for your feedback. We’re glad to hear that your service experience was positive. We apologize for the confusion regarding the windshield inspection and replacement. It’s important to us that you receive accurate information and quality service. Please contact our Service Manager, Aaron Garcia, at 386-255-7475 ext. 1702 so we can address these concerns and ensure everything is resolved to your satisfaction.

September 14, 2024

Stop these texts. I have sent numerous request. This 15 word minimum in really ridiculous More

by dquartier
Recommend Dealer
No
Employees Worked With
Joe blow
Sep 16, 2024 -

Daytona Toyota responded

We apologize for the inconvenience. If you have any further concerns or need assistance, please feel free to reach out to Sales Manager Jeff Ruda at 386-291-4923.

September 14, 2024

Great dealing with Daytona Toyota , Jon in service is the best , always helpful and knowledgeable with my Toyota More

by MAYERMAN578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Maxey in service
Sep 16, 2024 -

Daytona Toyota responded

Thank you for your positive feedback! We’re thrilled to hear that your experience with us has been great and that Jon in our service department has been consistently helpful and knowledgeable. We’ll be sure to pass along your kind words to Jon. If you need any further assistance or have any questions, please don’t hesitate to reach out.

September 14, 2024

I have dealt with service departments in many car dealerships over the years and my experiences with Daytona Toyota service department put all the others to shame. Having a dedicated service represen More

by stutch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Daytona Toyota responded

Thank you for your kind words! We’re thrilled to hear that your experience with our service department at Daytona Toyota has stood out so positively compared to others. It’s fantastic to know that Steve Robinson’s dedicated service made a difference for you. We truly appreciate your feedback and are committed to maintaining the high level of service you’ve come to expect. If you need any further assistance or have any questions, please don’t hesitate to reach out.

September 13, 2024

I had my oil change & tire rotation. I drove directly to Sam’s for gas & noticed a nail in my R/F tire. I drove to a tire store to check it. It was leaking air. Spent the next 2 hours th More

by Djohnson911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Daytona Toyota responded

I'm sorry to hear about the issue you experienced with your tire after your service. It’s concerning to hear that the nail was found shortly after your visit. We strive for thoroughness in all our services, and it’s important to us that such issues are addressed promptly. Please contact us directly so we can investigate this matter further and work to make things right. Thank you for bringing this to our attention.

September 12, 2024

Great Advisors courteous and professional In and out in very short time period for an Oil Change and Tire Rotation More

by RogerAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Daytona Toyota responded

Thank you for your feedback, Roger! We’re pleased to hear that our advisors provided courteous and professional service and that you were able to get your oil change and tire rotation done quickly. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

September 12, 2024

The sales manager Patrick Morris and the sales consultant Cordney Harris were both courteous and polite, and made sure that everything was taken care of and all the right papers were taken care of for Al who More

by stohleral
Recommend Dealer
Yes
Employees Worked With
Kiki Ikram Rosell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Daytona Toyota responded

Thank you for sharing your experience! We’re delighted to hear that Patrick Morris and Cordney Harris provided courteous and attentive service, ensuring that everything was handled smoothly for Al’s mobility needs. We’re glad they could assist with the lift transfer and make the process seamless. If you have any more needs or questions, please don’t hesitate to reach out. Thank you for choosing us!

September 11, 2024

Courteous and helpful - so appreciated ! Waiting area is very comfortable and I like the progress board to know when car is ready More

by msmcgovern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 12, 2024 -

Daytona Toyota responded

Thank you for your feedback! We’re glad to hear that you found our team courteous and helpful, and that you enjoyed the comfortable waiting area and progress board. We appreciate your positive comments and look forward to serving you again!

September 11, 2024

The service agent didnt know about how to exchange a livetime battery and i had to go to another another service agent. More

by Ekara.Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cant remember who i started with. He was seated at the door
Sep 25, 2024 -

Daytona Toyota responded

We're disappointed to read that your service visit wasn't satisfactory, Ekara.Nichols. We will address these issues with our service team and hope that you will return in the future, so that we can provide you with a five-star experience. Thank you.

September 10, 2024

Every employée is very helpful and polite. will go out of their way to help you More

by MERKELDENISE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Entrekin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Daytona Toyota responded

Thank you for your wonderful feedback! We’re glad to hear that our team was helpful and polite, and that they went out of their way to assist you. We appreciate your kind words and look forward to serving you again in the future!

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