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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,345 Reviews

6,345 Reviews of Daytona Toyota - Service Center

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December 14, 2024

I dropped my car off for a minor fender bender and it took over 2 1/2 months to get my car back. The communication on the update was very poor and I had to constantly reach out to the collision center.. More

by debra_norton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with any of these people because I was in the collision center.
Dec 16, 2024 -

Daytona Toyota responded

Thank you for sharing your feedback, Debra. We understand that time is precious and apologize for the wait. Our team would like to learn more about your recent experience. Please contact us whenever you have a moment so we can learn more. Thank you again. Aaron Garcia aaron.garcia@daytonatoyota.com

December 13, 2024

My Tacoma is a 2018 and the paint on the hood and roof faded out so I showed it to the dealer and they took pictures sent them to the powers that be and they called me back in 1 week and told me to bring More

by POFINATICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Wilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Shank
Dec 13, 2024 -

Daytona Toyota responded

We're happy to hear that your Tacoma is looking its best again! Our service team is always happy to take care of your truck. When it needs maintenance under the hood, come back and we'll deliver more 5-star service!

December 11, 2024

While the vehicle seems mechanically sound and the repair looks good, the process was unsatisfactory. The repair, which my insurance considered simple, took almost two months to complete. This extended timel More

by Aky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose
Dec 11, 2024 -

Daytona Toyota responded

Hello, and thank you for reaching out with your feedback. We want to make sure that every visit to our service center is great, and we're saddened to hear you experienced anything less than our best. At a time that's convenient for you, our team would like to learn more about your experience. Please reach out to us when you have a moment. Thank you. -Aaron Garcia 386-255-7475 ext. 1702

December 10, 2024

From the moment I walked in, my concerns were eased immediately. I'd lost my key to my new Prius and never got a spare. Trouble. But Aaron Garcia, the service manager I met with took control of the si More

by Angelofigueroa5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Garcia
Dec 10, 2024 -

Daytona Toyota responded

Our team is honored by your glowing review, Angelo! Team members like Aaron are at the heart of what we do, and we're glad to hear that he made sure you were taken care of. Give us a call anytime you need our team's help- we're ready to help!

December 09, 2024

I always feel valued as a customer at Daytona Toyota. I'm definitely a lifetime customer. More

by KR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Daytona Toyota responded

We're so happy to have you as part of our Daytona Toyota family! We look forward to many more years of working together!

December 07, 2024

Was a great experience. Moved fast and and everyone was so nice and helpful as always. More

by CLARKDAWN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Daytona Toyota responded

Efficient automotive care is always the standard! Glad your service went so smoothly!

December 06, 2024

They did not go over my invoice after a $1200 tune-up. I reviewed it at home and there appeared to be many duplicate and nefarious charges. I called up to discuss and was ignored. Furthermore, my car was More

by stpcreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Crocker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Entrekin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Daytona Toyota responded

We value customer feedback and understand that you felt the services for your Toyota were not up to your expectations. Please contact Aaron Garcia in our Service department at aaron.garcia@daytonatoyota.com to resolve any outstanding issues and review your tune-up invoice. Thank you.

December 06, 2024

The Daytona Toyota service team is very organized, and they were really respectful of my time. More

by MINDYPOO0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Daytona Toyota responded

We're pleased that our service team could provide the quality service that your Toyota needed, Mindy! Thank you for letting us know, and we hope to see you in the future.

December 06, 2024

Steve in service looks out for his customers. He is able to get me in right away when i get a warning light on my dash. In and out in a day. That's service. More

by Cheryl Taaffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Daytona Toyota responded

Well, that's what we like to hear, Cheryl! We're here to support our customers, and we're glad that Steve demonstrated when a warning light appeared on your dash. Thanks so much, and we'll see you at a future service appointment!

December 06, 2024

Michael was great! Very down to earth and no pressure sales tactics. It was a very pleasant experience and he's is probably the only reason I spent bought my new car th More

by jessierobilla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiki Ikram Rosell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Daytona Toyota responded

Congratulations on your new car, Jessie! We're happy that Michael was part of the reason your purchased your vehicle. Please let us know what else we can do to provide you with a five-star experience next time. Thank you, and we hope to see you soon!

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