6,345 Reviews of Daytona Toyota - Service Center
I dropped my car off for a minor fender bender and it took over 2 1/2 months to get my car back. The communication on the update was very poor and I had to constantly reach out to the collision center.. took over 2 1/2 months to get my car back. The communication on the update was very poor and I had to constantly reach out to the collision center.. I received my car yesterday and they left some things off my car, which should have been caught before they release the car to be. Now I have to go back again on Monday to have this these parts put on. I have been very pleased with Daytona collision center in the past, but this time I was very unhappy. I will not use them again. More
My Tacoma is a 2018 and the paint on the hood and roof faded out so I showed it to the dealer and they took pictures sent them to the powers that be and they called me back in 1 week and told me to bring faded out so I showed it to the dealer and they took pictures sent them to the powers that be and they called me back in 1 week and told me to bring it in and they did the job at no charge! I was completely blown away that they did and it looks great !! Daytona Toyota is the only place I will ever buy a vehicle! Thank you! More
While the vehicle seems mechanically sound and the repair looks good, the process was unsatisfactory. The repair, which my insurance considered simple, took almost two months to complete. This extended timel looks good, the process was unsatisfactory. The repair, which my insurance considered simple, took almost two months to complete. This extended timeline makes me wonder how long a more complex repair would take—half a year? Due to the delay, I had to purchase a new car because I couldn't be without my main mode of transportation for such an extended period. Furthermore, there was a lack of communication throughout the process. Most of the updates came from my own efforts—either by contacting my insurance representative or calling directly. I was so uninformed that I considered seeking legal counsel to see if this situation aligns with Florida Consumer Protection Laws. Again, while the repair appears well done, the experience highlighted a disregard for customer time and convenience. I hope this feedback can lead to improvements in the timeliness and communication of your services. More
From the moment I walked in, my concerns were eased immediately. I'd lost my key to my new Prius and never got a spare. Trouble. But Aaron Garcia, the service manager I met with took control of the si immediately. I'd lost my key to my new Prius and never got a spare. Trouble. But Aaron Garcia, the service manager I met with took control of the situation and walked me back off the ledge of stress. As a result, I'm switching all my future repairs and maintenance to Toyota Daytona from Seminole Toyota, as is my son. I've always had great service from Daytona in the past, and Aaron Garcia proved to me that that's what I'll get in the future. TEN STARS!!! More
I always feel valued as a customer at Daytona Toyota. I'm definitely a lifetime customer. I'm definitely a lifetime customer. More
Was a great experience. Moved fast and and everyone was so nice and helpful as always. Moved fast and and everyone was so nice and helpful as always. More
They did not go over my invoice after a $1200 tune-up. I reviewed it at home and there appeared to be many duplicate and nefarious charges. I called up to discuss and was ignored. Furthermore, my car was I reviewed it at home and there appeared to be many duplicate and nefarious charges. I called up to discuss and was ignored. Furthermore, my car was filthy with coffee or something all over my driver door. I will not be going there again. More
The Daytona Toyota service team is very organized, and they were really respectful of my time. they were really respectful of my time. More
Steve in service looks out for his customers. He is able to get me in right away when i get a warning light on my dash. In and out in a day. That's service. He is able to get me in right away when i get a warning light on my dash. In and out in a day. That's service. More
Michael was great! Very down to earth and no pressure sales tactics. It was a very pleasant experience and he's is probably the only reason I spent bought my new car th Very down to earth and no pressure sales tactics. It was a very pleasant experience and he's is probably the only reason I spent bought my new car that I love! More