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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,344 Reviews

6,344 Reviews of Daytona Toyota - Service Center

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December 19, 2024

Service itself was fine. Waiting 15 minutes to get my car out of a parking space was not. Review your parking/traffic flow plan! More

by Uf4299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rad
Dec 19, 2024 -

Daytona Toyota responded

Hello, and thanks for taking the time to share your experience with us. If you have additional feedback or specifics, I'm happy to speak with you directly to learn more about it. Please contact me, Aaron Garcia, at your earliest convenience. Thank you. Aaron Garcia 386-255-7475 ext. 1702

December 19, 2024

Angel is the best service advisor I have ever dealt with. He is friendly and always keeps me apprised of the status of my vehicles. Daytona Toyota service department is very convenient and reasonable. More

by Tami4623819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Daytona Toyota responded

Angel is a true all-star on the service team! Great customer service and car expertise makes him invaluable to our dealership. Let us know what we can do to make your next visit a 5-star experience!

December 19, 2024

John is a great service advisor and always very open and honest. Service techs are quick and efficient More

by KELLYSHARKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Daytona Toyota responded

Fast, precise, and personable are what we aim for every day at our service center! We're glad to hear that John made sure you and your car received excellent treatment. Be sure to check out our service specials before your next visit!

December 19, 2024

It was Crowded and a long wait and service rep was rude. I am not impressed. More

by TERRYTERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not baned
Dec 23, 2024 -

Daytona Toyota responded

We appreciate your feedback, Terry. Our team would like to speak with you about your recent visit so that the next one is even better. Please reach out to us whenever you have a minute and we can learn more about your experience with us. Thank you. Aaron Garcia 386-255-7475 ext. 1702

December 18, 2024

The best dealership by far, great customer service everyone there was the best. Would want to go back soon More

by thightower222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiki Ikram Rosell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gib Dannehower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Entrekin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Daytona Toyota responded

That's awesome to hear! When so many of our team members are working at the top of their game, you're sure to have a true VIP experience. Our crew wants to take care of you and your car, and we're ready any time!

December 18, 2024

Except for the extremely loud office space, everything was handled very efficiently. Our salesman, Chandler Williams, was very businesslike. Instead of congregating around the receptionist’s area, maybe t More

by DMOREL0408
Recommend Dealer
Yes
Employees Worked With
Chandler Williams
Dec 19, 2024 -

Daytona Toyota responded

We appreciate you taking the time to share your feedback with us! It's great to hear that Chandler made sure you got the excellent service you deserve. Visit us again soon so we can provide 5-star service!

December 17, 2024

Very good Service Advisor and other staff. The service performed on our vehicle was completed in reasonable amount of time. More

by 2Bergstroms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Matonte
Dec 17, 2024 -

Daytona Toyota responded

There's a lot that goes into making a service center great, and our people are always at the heart of that. Thank you for your kind words and perfect rating; we hope to see you again soon!

December 15, 2024

Andrew was excellent! He kept me informed and really cared about my satisfaction with Toyota service. Andrew is an excellent example of an employee who delivers great se More

by mrbmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew #4
Dec 16, 2024 -

Daytona Toyota responded

Andrew is a valued member of our service team, and now you've seen why! Our crew always appreciates knowing when their hard work is recognized. Thank you for your 5-star review, and we hope to see you again soon!

December 15, 2024

Very professional, courteous, left my car in clean condition after service, very pleased. Wait was a little long, 1 1/2 hrs for oil change and 41 point inspection, but not unreasonable. More

by jkowalsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Payne
Dec 16, 2024 -

Daytona Toyota responded

Thank you for sharing your feedback with us! We're glad to hear that your car's condition lived up to your standards. Our crew is always happy to help, so contact us any time!

December 14, 2024

I dropped my car off for a minor fender bender and it took over 2 1/2 months to get my car back. The communication on the update was very poor and I had to constantly reach out to the collision center.. More

by debra_norton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with any of these people because I was in the collision center.
Dec 16, 2024 -

Daytona Toyota responded

Thank you for sharing your feedback, Debra. We understand that time is precious and apologize for the wait. Our team would like to learn more about your recent experience. Please contact us whenever you have a moment so we can learn more. Thank you again. Aaron Garcia aaron.garcia@daytonatoyota.com

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