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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,488 Reviews

6,488 Reviews of Daytona Toyota - Service Center

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May 30, 2023

Poor communication! Kept my vehicle for 6 days to repair something that should have taken less than a day! Had to call several times to set appointment advisor never ret More

by Judy-reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin
Jun 01, 2023 -

Daytona Toyota responded

Judy, we're disappointed to hear that you had a negative experience working with our team and we would like the opportunity to discuss this with you. At a time that works for you please contact our Service Manager, Aaron Garcia at 386-255-7475 ext. 1702.

May 29, 2023

Been going there for over 20 years. This is one of my breath services ever In-N-Out less than an hour. More

by Fritzgigold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Daytona Toyota responded

Fritz, thanks for sharing this wonderful review and rating and for being a long-time customer! We appreciate you!

May 29, 2023

They were very prompt in getting my oil changed. I always appreciate the real time work status board. I didn’t feel that unnecessary work was being advised during this visit. I would advise either a More

by SYBERIANEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Matonte
Jun 01, 2023 -

Daytona Toyota responded

We appreciate you taking the time to share your experience and this great 5-star rating for Michelle and our service team!

May 29, 2023

The service advisor was not personable. I was treated differently than his other clients. I was not explained what the upcoming services I needed or suggested to have. I just had myboul cha More

by TLRETC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Daytona Toyota responded

we are upset to learn that you have had a negative experience with our dealership and we would like the opportunity to talk more about this. At a time that works for you please contact service Manager, Aaron Garcia, at 386-255-7475 ext. 1702.

May 29, 2023

Fast and easy from making my appointment to pick up vehicle after being serviced here More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady
Jun 01, 2023 -

Daytona Toyota responded

Joe, thanks so much for sharing this feedback with James and our team!

May 29, 2023

They have been very courteous and always on time they are always helpful on what you need and they dont push anything that you may not need. More

by Cr54rules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Daytona Toyota responded

Thank you for sharing this feedback! We appreciate your time and business. Please reach out if you need anything else!

May 29, 2023

It was handled efficiently, and no dishonest upsell, the service writer was knowledgeable, the work appeared to be excellent. More

by jim001994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Daytona Toyota responded

Hello Jim, We're glad to hear you had a 5-star experience with John, but concerned by your 3-star overall rating. If you would like to discuss an aspect of your service visit please reach out to our service manager, Aaron Garcia at 386-255-7475 ext. 1702.

May 29, 2023

Very pleasant experience. Emily was informative and professional. My appointment started right on time. Would recommend Daytona Toyota for service. More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Daytona Toyota responded

LC, thanks for sharing this feedback for Emily and our team. Please reach out if you need anything else!

May 28, 2023

Michelle is always so professional, but more importantly she is so nice and easy to work with. She really cares about me and my cars needs. The whole team is great! Thank you More

by AVATOR96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Radhames Mejia, Kimberly Smith, Karen Shank, James Brady
Jun 01, 2023 -

Daytona Toyota responded

Thank you for sharing this wonderful 5-star rating and review for Michelle and our team! We're so glad you had a positive experience working with our service department. Please reach out if you need anything else!

May 28, 2023

Everyone there was so helpful it was quick and the person that waiting on me was Kim she was so helpful and explained everything. More

by Danie Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Jun 01, 2023 -

Daytona Toyota responded

Danie, thank you for sharing this wonderful review and rating for Kim!

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