Daytona Toyota

CRAIG LATTZ WAS TO GOOD TO BE TRUE !!!-----HE TREATED US LIKE FAMILY ----HE WAS ONE STEP AHEAD OF US EVERY TIME------WEATHER IT WAS ---QUESTIONS----TEST DRIVING-( JUST CINDY AND I WENT )----PRICE AND HAVING LIKE FAMILY ----HE WAS ONE STEP AHEAD OF US EVERY TIME------WEATHER IT WAS ---QUESTIONS----TEST DRIVING-( JUST CINDY AND I WENT )----PRICE AND HAVING OUR VENZA DETAILED--HE DID NOT MISS A THING!!!-WHAT A BREATH OF FRESH AIR-------HE EVEN HAD A OUTSTANDING YOUNG MAN NAMED-- SAM JAMES HOOK UP OUR BLUETOOTH FOR US !!!-W O W !!!---STEVE PAIZ (BUS. MGR. ) WAS A NO PRESSURE --PLEASUREABLE YOUNG MAN TO DEAL WITH ALSO !!-----------WITHOUT A DOUBT --THE BEST CAR BUYING EXPERIENCE MY BEAUTIFUL WIFE AND I HAVE EVER GONE THROUGH !!---------------I WILL TELL YOU HOW IMPRESSED I AM WITH CRAIG---------I WOULD LET HIM MARRY MY DAUGHTER !!!-------AND FOR THOSE WHO KNOW ME------------------THAT'S SAYING ALOT !!!!------------THANK YOU DAYTONA TOYOTA AND CRAIG LATTZ---YOU WERE EVERYTHING WE PRAYED FOR BEFORE WE BEGAN OUR SEARCH!!!!-------------MIKE & CINDY D'ASCHEBERG----PALM COAST,FL More

We drove down from Jacksonville after finding a Toyota Corolla S on the internet. It was exactly what my daughter wanted. Craig was a breath of fresh air after the hellish dealerships we had dealt with Corolla S on the internet. It was exactly what my daughter wanted. Craig was a breath of fresh air after the hellish dealerships we had dealt with over the last week. He did everything he said he would do and when we arrived to purchase my daughter's 2011 Toyota Corolla S everything went smooth as silk. Everyone was very friendly from the moment we walked in and the entire process was very professional. We will be back to purchase future Toyota vehicles and will definitely tell our friends about Daytona Toyota. I'm not sure why other dealerships don't get that...be professional, courteous, do what you say you are going to do and people will return and they will send their family and friends. It's a win win situation for everybody! Very satisfied customer!! More

Craig was very laid back and let us look at the car without feeling like he was breathing down our backs. He was close enough that we could ask questions, but we also had plenty of privacy to talk to without feeling like he was breathing down our backs. He was close enough that we could ask questions, but we also had plenty of privacy to talk to each other (husband/wife) about what we thought of the car. We checked prices online before we came in, so we knew it was a great deal to begin with. The car was what we were looking for, and we happily made the purchase without any negative feelings of pressure. Actually, Craig kept telling us to talk about it and think about it, without pushing the sale. We REALLY appreciated that!!! Thanks Craig :-) More

I rated this dealership the way I did because they are one of the few I've worked with in the past few years that was actually efficient at negotiating and communicating via e-mail and over the phone. Gi one of the few I've worked with in the past few years that was actually efficient at negotiating and communicating via e-mail and over the phone. Given that we are located in Orlando, we did not want to make the drive to Daytona if we couldn't get the price we wanted. Ash was very efficient, professional and most importantly, he met his deliverables. A lot of times a salesman will make a promise (big or small), because he knows that's what the customer wants to hear. Ash made those promises and not only met them, but exceeded them. One example of Ash going above and beyond was AFTER THE DEAL WAS DONE, when most salesmen would only be concerned about their next sale, Ash drove his own personal vehicle down to the Sunoco dealership where we were told to fill up using the voucher, just to make sure the voucher worked and we had everything we needed. You don't get that kind of service frequently these days - in fact, I would consider it supremely rare. Additionally, while it took a little bit of time for the Finance department to get our paperwork ready, the moment we walked through the door of Serge Nash's office, we knew we were in good hands. Serge is a true professional and is not only good at what he does, but he clearly loves it. I also feel as though, even if the cameras weren't present in his office, he would have done everything the exact same way. He took the time to explain the reasoning behind the interest rate, payment, etc. He gave us recommendations on how to improve scores and get the most benefit out of the transaction. He, like Ash, went above and beyond the call of duty and that is greatly appreciated. Overall, our experience with Daytona Toyota; specifically Ash and his manager Garth, and Serge, was truly exceptional. I would highly recommend Ash and this dealership to my friends and family, and perhaps I will use them again in the future. Please bear in mind, I used to sell Toyotas myself and I have been a Toyota customer for 11 years - owning six total vehicles, three of which were purchased new. I've seen the good, the bad and the ugly - Ash and the others being the "good". Thank you. More

Ash is great guy to work with. I just bought my first car. A brand new 2013 corolla. I am really happy!! The people there were extremely helpful in all ways, They were all very nice since the moment you car. A brand new 2013 corolla. I am really happy!! The people there were extremely helpful in all ways, They were all very nice since the moment you got off your car. Very good customer service. I would recommend it anyone!! Thank you Ash More

From the beginning Craig was great. I wanted the carfax. He ordered it for me and email with minutes. When I got there the quality of customer service I receive was great. No pressure for me to buy. The car He ordered it for me and email with minutes. When I got there the quality of customer service I receive was great. No pressure for me to buy. The car was ready for me to look at and took and drive test. He was so great to us. I will definetly recommend this dealer to everybody. More

We found the vehicle on the internet and traveled 2 hrs to see it. It was everything the internet ad said. We met with Craig Lattz the salesman whom we spoke to on the phone. He was very straightforward ( to see it. It was everything the internet ad said. We met with Craig Lattz the salesman whom we spoke to on the phone. He was very straightforward ( which we like) and friendly. He was very knowledgeable about the vehicle and we were very pleased with our purchase. We would recommend anyone who would like to purchase a toyota to meet with Craig. When we need another Toyota, we will give him a call. More

Recently ,this dealership replaced my dashboard.. MannyCacoilo inspected my car and coordinated withToyota National to have my dashboard replaced. He ordered the new dashboard and notified me when it MannyCacoilo inspected my car and coordinated withToyota National to have my dashboard replaced. He ordered the new dashboard and notified me when it arrived. He told me that Stephen Vento would be my contact point for the actual replacement. Shortly thereafter ,Stephen contacted me and explained the replacement procedure. He then cordinated a mutually acceptable date for the work to be done.Since this procedure was complex and time consuming, Stephen contacted me several times to update me on the progress. The work was completed on time and the work was excellent quality.The car was returned to me with no observable issues and the car was very clean. Throughout this entire process Manny and Stephen were very courteous and informative. I would also like to commend the technician who actually replaced the dash for his committment to quality work .In todays fast paced economy, quality is often an attribute that is overlooked. Great job Daytona Toyota. More