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Daytona Toyota
Daytona Beach, FL
9,204 Reviews
Daytona Toyota is family owned and operated for more than 20 years. We know it's because of you, our happy customers, that we've earned the title of "Volusia County's largest automotive retailer." At Daytona Toyota, we offer a Lifetime Non-Factory Warranty on every new vehicle purchase at no additional charge. You enjoy unlimited time, miles and piece of mind. You'll also receive Lifetime Oil Changes and Loaner Cars. Stop in today and let one of our Toyota Certified Pros or Technicians show you the Daytona Toyota difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 9,204 reviews
June 21, 2011
The primary salesman(Craig Latz) was very professional and kind, however I had to "deal" with a different person when it came to the final price, which I find annoying. Before driving over an hour to get and kind, however I had to "deal" with a different person when it came to the final price, which I find annoying. Before driving over an hour to get to the dealership, I was informed that I would get a "minimum" of 3500 and no more than a maximum of 4500. This led me to believe I would get something in between. Not the case. This "different person" offered me 2700 for my used vehicle when I arrived, and acted like it was going to hurt him to give me 3000 (the old I'm gonna do you a favor bit) when I questioned him. The second area was getting hit with a $700 "Dealer Fees" neatly typed ahead of time into the sales receipt. In these economic time this should be exempted for customers. My wife and I were so in shock about the hidden fee that we did'nt even know what to say and paid it without even trying to negotiate it. I am happy with my used vehicle but can't help but feel shafted on these two areas. More
by crabshack
Employees Worked With
Craig Laatz, Craig Lattz
Helpful June 17, 2011
I bought a 2011 Scion Xb from Monica Lewis which is my I bought a 2011 Scion Xb from Monica Lewis which is my second purchase from Daytona Toyota. Monica was very sweet and friendly and made me feel comf I bought a 2011 Scion Xb from Monica Lewis which is my second purchase from Daytona Toyota. Monica was very sweet and friendly and made me feel comfortable right away. I am very pleased to have Monica as my saleswoman. I traded in a 2009 Scion Xb which I have had serviced at Daytona Toyota and Jacquie Purdy is just the BEST. She has great customer service skills and goes the extra mile to make sure everything is done right for you. I am very happy to have both Monica and Jacquie taking care of me at Daytona Toyota. More
by twin7658
Employees Worked With
Monica Lewis, Jacquie Purdy
June 13, 2011
I came in at 7:05am with no appointment to get my oil changed and to get my horn working again. They offered all the other things to be done ok i fell for that. I was told that it would take a little o changed and to get my horn working again. They offered all the other things to be done ok i fell for that. I was told that it would take a little over an hour. 2 1/2 hours later i left the dealership very frustrated. My service adviser was busy with someone else so asked another service adviser if they could check on my car and stated no i would have to see the original adviser and walked away. He wasn't doing anything. Finally i saw my advisor he said be patient it takes time i'll call back and see how much longer. He couldn't find the technition. After about 15 min. he said it took most of the time to check the wire that went to the horn (what max it could be 3ft. long, come on). Yes, and how much longer? Quoted about a minute he is driving it around now. 20 min. later i go to the cashier to ask for a bill and a manager (to no avail) but she was trying to find my car. She got the bill and i paid it (CASH) so you wouldn't have to wait for your money I'm just waiting for my car. 10 min. later they finally found my keys. Was i told where my car was? NO, I had to ask. I know this will fall on deaf ears but i could have went to Wal-Mart had the oil changed (for less money) they would have NOT moved my seat or the mirror and they would have vacuumed it out in less time than your dealership took. I am happy with my toyota rav4 (my 2nd) thank God i did not buy it from your dealership . My car will never be back there again. In fact i am thinking about getting a Chevy or at least find a dealership that is NOT connected to this one. I am a locally resident and have been all 63yrs of my life you just lost my business. More
by bumpsand
Employees Worked With
stephen vento
June 06, 2011
I have bought many cars over the years. I found buying a car at Daytona Toyota to be a hassle free fun experience, as buying a car should be. Craig Lattz was friendly and helpful from beginning till end, w car at Daytona Toyota to be a hassle free fun experience, as buying a car should be. Craig Lattz was friendly and helpful from beginning till end, without being pushy. Felt like he was on my side not me against him. Also Steve in finance was very nice and helpful also even though I was dealing with my own credit union. I got a great deal on a great car and am extremely happy. I would definitely recommend Craig and Daytona Toyota to anyone looking for a car. I'll be back in 2-3 years when I'm ready to trade in. Thanks again Craig. Darlene Slater More
by darleneslater
Employees Worked With
Craig Lattz, Craig Lattz
June 03, 2011
VERY COURTEOUS AND NO HASSLES FROM THE FIRST PERSON WE TALKED TO, TO THE ENDING PROCESS IN FINANCE. WE FELT VERY COMFORTABLE AND NOT PRESSURED INTO PURCHASING OUR VEHICLE. WE WOULD CERTAINLY RECOMEND THIS TALKED TO, TO THE ENDING PROCESS IN FINANCE. WE FELT VERY COMFORTABLE AND NOT PRESSURED INTO PURCHASING OUR VEHICLE. WE WOULD CERTAINLY RECOMEND THIS DEALER TO ANYONE, NOT BECAUSE OF THE DEALER BUT BECAUSE THE PERSONNEL THEY HAVE WORKING THERE. More
by jerrynytza
Employees Worked With
CRAIG LATTZ, Craig Lattz
June 01, 2011
This is the second vehicle I have purchased from Monica Lewis at Daytona Toyota. She is prompt and thorough. Both vehicle purchases were arranged on the phone and finalized in a short time after my arrival Lewis at Daytona Toyota. She is prompt and thorough. Both vehicle purchases were arranged on the phone and finalized in a short time after my arrival at the dealership. Everything was done as promised no hidden gimmicks or pressure. I told her what I was trading in and gave her the condition of the vehicle along with the book value and trade in amounts I desired along with the finance terms I qualified for and expected. She thanked me for allowing her to serve me and promised she would call me back after running the numbers by management. Within an hour or so she returned my call accepted the terms of my deal and told me she would contact me as soon as my vehicle arrived on the lot. I contaced her on Monday morning Memorial Day and Tuesday evening after work I went and picked up my new Highlander complete with the tow hitch installed as promised. Great dealership and I will never consider buying a new toyota from anyone else except Daytona Toyota. The finance manager was very nice as well. Friendly courteous and professional. Thank You Daytona Toyota for yet delivering another hassle free vehicle purchase. Bobby Jarvis More
by Bobby Jarvis
Employees Worked With
Monica Lewis
May 30, 2011
Ms Monica Lewis from the first was very warm and welcoming. Ms Lewis was able to explain the features of the car and answer any questions quite clearly. Mr Serge (from Belarus) was friendly, too. welcoming. Ms Lewis was able to explain the features of the car and answer any questions quite clearly. Mr Serge (from Belarus) was friendly, too. For a business transaction, all went well and I would return (if another car is needed) and/or recommend this dealership. More
by johnethel
Employees Worked With
monica lewis, serge ??
May 29, 2011
This had to have been by far the most excellect car buying experience I have ever had. Everyone at Daytona Toyota was very helpful especially our salesman Craig Lattz. I will definatly tell everyone I buying experience I have ever had. Everyone at Daytona Toyota was very helpful especially our salesman Craig Lattz. I will definatly tell everyone I know about Daytona Toyota and be a repeat customer :) Richard and Victoria Harris More
by vickiharris
Employees Worked With
Craig Lattz, Craig Lattz
May 28, 2011
I want to start out by saying that I have purchased or leased 4 vehicles through this dealership. The last of the vehicles my X and I had leased, today my X went into trade in his lease and was told by th leased 4 vehicles through this dealership. The last of the vehicles my X and I had leased, today my X went into trade in his lease and was told by the dealership's General Manager Andrew Tabaku to just walk away from the lease and let the bank deal with it. First of all this advice is illegal and send very underhanded. The bank would still come have the lease holders. Second of all as returning customers they were actually telling my X to let the lease go back and that would ruin my credit When I went into talk to Andrew he informed me that it was non of my business even though the vehicle was in my name. If this is how Gib Dannehower treats his return customers it will not be long before they stop coming. I for one will NEVER purchase another vehicle at Daytona Toyota. In fact I have contacted the bank that holds our lease and reported that Daytona Toyota is recommending that people walk away from their vehicles. I am going to write a letter to Toyota asking one simple question of why such a great car wants to have dealerships that are underhanded and practicing illegally. I am going to report them to the every agency state and federal that I can find that will listen to me. With Daytona Toyota giving out this advice they are going to cause the banks more problems, just like the mortgages. Please anyone that has a lease and is taking it to Daytona Toyota if you walk away from the lease like they advice you are still responisble for the remaining balance on the vehicle but yet Daytona Toyota is not responsible for anything and they made their sales. Leaving the customer with 2 car payments and probably going to court or having to file bankruptcy. This is not the first time Daytona Toyota has given out this advice. In fact they gave it to me when I was getting divorced and trying to trade in the vehicles. I told them then I would never purchase another one from them. They are still doing the same practice it is time for someone to stop them. More
by Donna P
Employees Worked With
Andrew Takabu
May 22, 2011
Ms. Lewis is extremely knowledgeable about the Toyota inventory. She took great care in listening and making sure that all of my concerns were addressed. The entire staff were very professional and I wil inventory. She took great care in listening and making sure that all of my concerns were addressed. The entire staff were very professional and I will continue to purchase cars from the dealership. More
by adixon723
Employees Worked With
Monica Lewis
