Daytona Mazda - Service Center

Great customer service Great service department and waiting area. People were wonderful, friendly and sincere plus my daughter loved the fresh popped popcorn. Dana made us Great service department and waiting area. People were wonderful, friendly and sincere plus my daughter loved the fresh popped popcorn. Dana made us feel comfortable right from the start and Dorne was wonderful at the end. Great group of people. Friendly staff from Michael Fuguet to Dana to Dorne and everyone in between. More

Outstanding Dealership To start with they have a very nice waiting area consisting of bathrooms a TV, excellent coffee dispenser comfy chairs water and some munchies. The s To start with they have a very nice waiting area consisting of bathrooms a TV, excellent coffee dispenser comfy chairs water and some munchies. The service department team are very professional and always courteous. More

Always Great We always get great service at Daytona Mazda. The staff are very friendly and we can be sure to leave satisfied. We love our Miata. No surprises he We always get great service at Daytona Mazda. The staff are very friendly and we can be sure to leave satisfied. We love our Miata. No surprises here! More

paid for part that wasn*t installed..they denied everything My new[2014,7000 miles] mazda cx9 had a mildew smelling a/c issue.Brought it to Daytona mazda for servicing.They did a procedure to the a/c,and suppos My new[2014,7000 miles] mazda cx9 had a mildew smelling a/c issue.Brought it to Daytona mazda for servicing.They did a procedure to the a/c,and supposedly replaced the a/c filter…they said they did,and we were charged for it.The a/c still had a moldy smell to it,so I checked the a/c filter,and sure enough,it hadn*t been changed.Called Daytona Mazda to complain,they said to come in.I did with the old filter in hand…it was still fairly new[7000 miles],but there were enough small buggy things,and a couple of my wifes* hairs…the clincher,as her hair color was changed before the servicing..to ,in my view,indicate an *old* filter.The service manager insisted it was new,as did the customer service woman.They gave me a new filter,which I installed,and ,bingo,the moldy smell is gone.They treated me unfairly,and after another *manager* called the house,and accused me of wanting something for nothing..very rude,and quite ignorant..the *how dare you accuse us of anything*.I will not have anything done,ever,at that dealership..even if it*s free,again. More

Prompt Service Experience team member and extremely helpful in every way. Called had vehicle towed and the professional at Mazda made sure my vehicle was ready and Experience team member and extremely helpful in every way. Called had vehicle towed and the professional at Mazda made sure my vehicle was ready and available upon completion. Would recommend everyone to this dealership. More

First Visit to Daytona Mazda Service Needed to go to the service department to get nitrogen in the tires. Went online first and it has a problem -- the online live chat said I should cal Needed to go to the service department to get nitrogen in the tires. Went online first and it has a problem -- the online live chat said I should call and make an appointment. Thought that was a little much just to get the tire filled and said so. I went over to the dealer and the response was excellent -- the service manager and everyone in the service group apologized and took care of the problem. I was really happy with the people, though I still think the website people could be trained better and be more responsive. So far this dealer tries hard to be perfect and they succeed. More

Service Department Visit My visit was for service. Excellent visit. Service Advisor Joe Del Buono met me at the car, explained the service process for my issue and kept me p My visit was for service. Excellent visit. Service Advisor Joe Del Buono met me at the car, explained the service process for my issue and kept me posted on the progress. The problem was solved, my car was washed and I was on my way. the whole process was quick and efficient. Jack Page More

Problem Resolved The salesman William Susana was great. Had an issue with not getting something fixed that I asked but was later resolved by the General Manager. The salesman William Susana was great. Had an issue with not getting something fixed that I asked but was later resolved by the General Manager. More