Daytona Kia

I have already done this survey. I was mislead by sales associate, not necessarily on purpose. However, someone who addressed himself as "manager," had the audacity to address me as "baby girl." associate, not necessarily on purpose. However, someone who addressed himself as "manager," had the audacity to address me as "baby girl." More

This is our second car from this dealership. Very happy with the staff, especially Devin. We were in and out and the experience was good. with the staff, especially Devin. We were in and out and the experience was good. More

I absolutely love this dealership and drive across the state just to come to it. The owner, Richard Nisbett is top notch and the reason I have bought my cars only from his dealerships! state just to come to it. The owner, Richard Nisbett is top notch and the reason I have bought my cars only from his dealerships! More

Tom Gross was the Manager I worked with. He provided me with every specific detail I asked for, was very easy-going and not pushy in anyway. The finance department as well did not push me into anything I d with every specific detail I asked for, was very easy-going and not pushy in anyway. The finance department as well did not push me into anything I did not want they accommodated me with everything I asked for and was very quick with the paperwork. The overall experience was a very nice quick easy experience and I would recommend to anyone including friends and family. Daytona Kia has been the place of business where I have bought multiple cars from and they have never steered me wrong. More

I had a great experience and my sales person was very honest and knowledgeable. He took in account my financial and lifestyle situation to help me find the right car. honest and knowledgeable. He took in account my financial and lifestyle situation to help me find the right car. More

Everyone was nice and helping hands on and made sure I understand what I was signing and under they payments and everything else I highly recommend understand what I was signing and under they payments and everything else I highly recommend More

Was great thank you so much.will tell All my friends no pressure very safe environment with the COVID-19 would buy from them again pressure very safe environment with the COVID-19 would buy from them again More

We felt very good about Kia, they treated us very kindly. They went the extra mile to accommodate us with our needs. We love the car and send word of mouth to others. Thank You They went the extra mile to accommodate us with our needs. We love the car and send word of mouth to others. Thank You More

Clif was my sales person as I was deciding whether to lease K5. Having never leased before, I had many questions. Clif advised me that there would be no charge at the end of my lease if I decided to tu lease K5. Having never leased before, I had many questions. Clif advised me that there would be no charge at the end of my lease if I decided to turn in my vehicle. He absolutely told me that there would be no charge whether I decided to buy, exchange, or simply return the car. I just had to make sure that I returned two keys with it. He even told the sales mgr. that he told me that I would not incur a charge. After signing the lease on Friday night, Feb 19, I read through the agreement when I returned home. I noticed a charge of $400 for returning the car at the end of the lease. I went right back to the dealer on Sat morning. Clif told the mgr what he promised but the sales mgr said that was not true. The mgr did say that 90% of those who simply return the car, making no further transactions, do not have to pay $400. He also said that $400 was not that much to be charged. To many customers, $400 is a considerable amount of money. $400 to Kia Corp or this dealership may be insignificant, but not to me. He refused to make any adjustments. I called him again when I returned home. He said that he had written my complaint in Clif's file but was not forthcoming in providing me any written proof of how my complaint was handled. I do not think that Clif intentionally mislead me, however, his supervisor was not doing his job or this would not have occurred. Evidently, he did not supervise this transaction. Regardless whether Clif is a new employee, the manager has the responsibility to supervise and manage what his employees are doing. I tried calling the Corporate office several times. Wait times are ridiculously long. I'm quite displeased with the unprofessional attitude of the manager. He simply told me "have a nice day." I don't recognize the man who indicated that he was the manager from the photos of management shown below. Actually, he identified himself by title only. I asked for his name, as he wasn't wearing a name tag, and he just gave me a first name which may have been Ross. I'm not sure. More

The visit was great At the service dept an appropriate amount of time. The girl was excellent who took care of me. No problem at all. amount of time. The girl was excellent who took care of me. No problem at all. More