Daytona Kia

I car has stranded me several times. Had it towed to you, wouldn't start. Nothing but electrical problems since the engine failed and was replaced. You had it four days. Stated data was being sent to KIA eng wouldn't start. Nothing but electrical problems since the engine failed and was replaced. You had it four days. Stated data was being sent to KIA engineers. You determine the battery was bad ( which Walmart agreed with ) You replaced the battery and delievered it to me. On the way home, the charging system light was coming off and on depending on the RPMs. Doesn't anybody test drive the car after service. If they had , they should have seen he warning light. It has sat in my driveway all week while I was on vacation. Monday, 6-21-21, it will go to another mechanic to see if they can find out which component of the charging system is failing. I would like to get to the point where I can trust this car not to strand me . I'm not sure that will ever happen. More

This appointment for service was made on a recall notice from Corporate. I arrived early and after 1 hour was told by a very nice young lady that they did not have the parts necessary for the repair and from Corporate. I arrived early and after 1 hour was told by a very nice young lady that they did not have the parts necessary for the repair and I would be notified when the part came in. I would think that since this is a factory recall and a very dangerous situation that the Service Department would order the necessary parts well ahead of time. Now I will have to take more time off work to return. This was not a positive experience for your dealership. Lynne Rassano More

The whole buying process was smooth from beginning to end. I was tight on time and devin took the time to chat with me via phone to find the perfect car in the price range i wanted. Would highly recommen end. I was tight on time and devin took the time to chat with me via phone to find the perfect car in the price range i wanted. Would highly recommend Daytona Kia! More

I wouldn’t even give this place 1 star. Mike and his entire finance staff are horrible the GM of Kia won’t even talk to you. I traded in a vehicle and purchased a new one here on May 4th. Here we are Ju entire finance staff are horrible the GM of Kia won’t even talk to you. I traded in a vehicle and purchased a new one here on May 4th. Here we are June 15th 41 days later and they have yet to pay off the other vehicle. I have contacted the finance department numerous times and get told the same thing, “once the finance company pays we will over night a check to the other finance company”. I finally got fed up with talking to them and asked to speak to the finance manager Mike who told me the same crap.I contacted Kia yesterday even asked to speak to the GM who refused to talk to me. Was told Mike would call me back in 30 min yet he never did. I finally stated I was going to go over them and report them to the BBB and Dealer Services. I finally got a TEXT message, not ever a phone call like I was told, from Mike stating he sent out a check today. When I asked for tracking number and a copy of the check he ignored me. Horrible customer service I should not have to be doing this but they need to own up to there mistakes. I will never purchase another vehicle from her and will never refer anyone here EVER. More

Again Brandy handled my service repair on my 2019 KIA Optima expertly. Your great service team replaced my blown out speaker and washed and vacuumed my car. Also had my wiper blades replaced while there. Optima expertly. Your great service team replaced my blown out speaker and washed and vacuumed my car. Also had my wiper blades replaced while there. Thank You for having an excellent service team. More

Great help with a new customer, really appreciated how they wanted to help me out with my purchase/trade in. Would recommend to friends and family. they wanted to help me out with my purchase/trade in. Would recommend to friends and family. More

My experience at this dealership was phenomenal! Bob was amazing along with management. The dealership is very clean and the staff are very friendly and outgoing! amazing along with management. The dealership is very clean and the staff are very friendly and outgoing! More

Asked me for information but when I sent it I'm they never followed up to tell me they received it. Texted. My sales person 2 tines and he never responded back never followed up to tell me they received it. Texted. My sales person 2 tines and he never responded back More

Always a pleasure dealing with the sales people here they never pressure you to buy and always willing to help you any way they can to make you happy and comfortable with your purchase. never pressure you to buy and always willing to help you any way they can to make you happy and comfortable with your purchase. More

brought car in for a recall issue they did not fix the problem I called to reschedule and fix the problem but got a non response for 9 hours very poor customer service also called me to talk about ext problem I called to reschedule and fix the problem but got a non response for 9 hours very poor customer service also called me to talk about extended warranty and then they hung up right now scheduled for a re do next week More