Daytona Hyundai - Service Center

Absolutely horrible dealer, stay FAR FAR away. In my two years of vehicle ownership I have not had a single good experience with this dealer. Consistently booked out and service advisors that do n In my two years of vehicle ownership I have not had a single good experience with this dealer. Consistently booked out and service advisors that do not update you with your vehicle status. I tried to get a item warrantied on my vehicle and it took them over a year to order the required part. I subtly brought this issue up to an employee in the parts department and they took care of what the service advisor team couldn't. The mechanics cannot do their job, arguing about what oil type the manual says, and not understanding basic automotive electrical systems. More

The service department isn’t very good the mechanics leave tools under the hood. On numerous times they leave parts off and act like it’s not a big deal. The have damaged numerous parts on my car leave tools under the hood. On numerous times they leave parts off and act like it’s not a big deal. The have damaged numerous parts on my car More

I will never buy another vehicle from Daytona Hyundai because of their service department. No one returns my calls and the appointments on line won’t let you book because they are booked 30 days out. The because of their service department. No one returns my calls and the appointments on line won’t let you book because they are booked 30 days out. The last two times I was able to get in it took hours just to change the oil. They put the car on the front side where I walked down and watched through the window and they never rotated the tires but I had already been there over 4 hours and wasn’t waiting. Bottom line, their service department is the worst I have ever experienced and I am so angry that I continue to tell my story to everyone that even mentions that they might buy a car there. My son went in there just after we bought the 2023 and wanted to test drive a Veloster and the salesman said they didn’t have anyone available to go with him. Needless to say he went to Deland and paid cash for one because they didn’t judge him for his appearance. What Daytona Hyundai didn’t realize is that even though he was 21 years old, he owns a company called ByteHost.io that grossed over 10 million last year. He has several vehicles but wanted the Veloster. Shame on the salesman who prejudged him because he lost several sales over that one incident. The service department is the real problem there though and I am completely done with them. I suggest if you or anyone you know insists on buying Hyundai, DO NOT BUY From DAYTONA HYUNDAI More

had 8:40 app for recall service work. arrive told they had computer problems they cancelled all appointments. told would be 1,5 to 2 hrs ,,, 2.5 hrs later they still had not started servi arrive told they had computer problems they cancelled all appointments. told would be 1,5 to 2 hrs ,,, 2.5 hrs later they still had not started service, best part NOT MY car doing a favor for a friend wasted over 4 hrs of my time and still did not get recall taken care of. they value no ones time but their own. More

Made appointment for oil change & tire rotation for fri. Oct. 6 at 10:20 am arrived on time. At 9:35 am someone said they would help me soon, never happened! At 10:55 I backed out and left your traffic jam Oct. 6 at 10:20 am arrived on time. At 9:35 am someone said they would help me soon, never happened! At 10:55 I backed out and left your traffic jam. You may be the best when selling a new car but your service is terrible. On my first oil change last year with you took over four hours. Never again, after taking the day of from work and a twenty mile drive I will not be back More

Made a appointment 2 weeks on advance with the service manager showed on time went told me that I wasn't on the scheduled they took put into service after 3 hrs of waiting told the service department to j manager showed on time went told me that I wasn't on the scheduled they took put into service after 3 hrs of waiting told the service department to just get my keys the manufactor offers the free oil changes and they can't even do that correct this is the worst service department I have ever seen .by the way this new car didn't even have 21,000 miles on it and it already been in the shop several times prior I'm done with this service department someone needs to step up and take controll More

Poor customer service. Waited 3 hrs for 1\2 hr fix. Appointment at 1040 still here 145 on recall supposed to take half hour. Waited 3 hrs for 1\2 hr fix. Appointment at 1040 still here 145 on recall supposed to take half hour. More

I had the most pleasant experience not once, but twice with this dealership. I helped a friend buy a car and they faciltated that loan protecting me all along. I then had to take the car away from this pe with this dealership. I helped a friend buy a car and they faciltated that loan protecting me all along. I then had to take the car away from this person 9 mo later, and brought it back to the same dealership and they facilitated a trade with my brother and myself with an even swap. I was so appreciative of Alex in Financing, Tom in used cars and most of all Regina Nicotra as my sales lady involved in both transactions. I want to do a shout out to Adam in Service he was AWESOME helping me out with the return of the car. Thank ya'll so much and hope to do business again... Thank you all for restoring my faith in car dealerships that are honest and trust worthy. I have bought 11+ vehicles over the years at various dealerships and have never been treated with so much respect and courtesy from a dealership. Usually they see a single woman come in and either do 1) ignore me until I go up to someone and say can you help me or 2) think I don't know anything about cars and try to up the price on me with various add ons or fees or whatever else they can think of.. Tis dealership does not. They did not know I could write a check for whatever car I wanted, and was treated as if I could from the get go. More