Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Daytona Hyundai

Daytona Beach, FL

Overview
Employees
Reviews
Vehicles
3.0
1,252 Reviews
Daytona Hyundai is a family owned and run dealership serving Volusia and surrounding county's for over 2 decades and heavily involved with our community...
Contact Dealership
View Awards

901 N Nova Rd

Daytona Beach, FL

32117

Directions

By Type

Showing 1,252 reviews

April 12, 2017

Great experience! This was a pleasant and easy process. Chris was very professional and thorough. He truly seemed to want to provide what I asked for as vs. convincing More

by cindyt55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Manning
Report | Print
April 12, 2017

Excellent Experience Charlie was most helpful explaining all our options while we were considering purchasing the car. We were very impressed by his knowledge and profess More

by susan weise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie McHale
Report | Print
April 11, 2017

Bad Service I brought my car in for a strange noise. They kept my car the entire day before calling me and telling me they couldn't get it to reproduce the sound More

by tamgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Report | Print
April 04, 2017

Love my new 2017 Santa Fe Sport Fred Santiago and Christine Izzarelli did an awesome job with everything they both were very professional and helpful with helping me pick out my new More

by lisabreeiris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Guardino Izzarelli
Report | Print
April 01, 2017

Excellent Day! The entire process was a positive one, I was quickly assisted, asked question in regards to what I was looking for and given options without feeling More

by avis.butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Bowen
Report | Print
March 31, 2017

Great Lease...Great Car...Great Experience Car shopping can be tedious, but it was a pleasure at Daytona Hyundai. Pleasant salespeople and a great selection to choose from. Very happy with ou More

by kelleyc0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau
Report | Print
March 30, 2017

Great Love it! I enjoy driving it every day and like the safety features. glad we have a newer car with a warranty now. Do not have to worry. More

by Asm1275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Mar 30, 2017 -

Daytona Hyundai responded

Thank you for your review. I appreciate you explaining all the facts letting everyone know the team did the right thing and you did not lose money. Thank you. Sometimes that is left out. I can 100 percent assure you this particular vehicle your talking about was sent to the auction and was SOLD there Wednesday night 3/29. Although there would not be anything wrong fixing the clutch and then selling it at a higher price, you have my word that is not the case. On two different sights right now we are saying things that are not true. We would like to show that to you so you can see this is not the case, again if it were there's nothing wrong with fixing it and asking for more. At this point Daytona Hyundai now has a review less than perfect and is something totally not true. Please call Charlie at the dealership so we can put this to rest. I will also ask when you have the proof the car is not on our lot and realize we are telling you the facts like we have since the problem arose that we update the social sites. Thank you and we are always here for you.

March 30, 2017

Santa Fe Love it! I enjoy driving it every day and like the safety features. I am used to the blue drive and great milage with my Sonata, but the Santa Fe d More

by daytonadrealty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Lupoli
Report | Print
March 24, 2017

Significant lack of professionalism at this dealership I would not recommend this dealership - circumstances have not been any type of normal in dealing with the dealership, the sales person, or any financ More

by mcsugarchip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie McHale
Other Employees : Jenn, Ralph, Mike
Report | Print
Mar 24, 2017 -

Daytona Hyundai responded

Thank you for addressing your concerns. I will follow up with a phone call to discuss any questions you may have. I can assure you your information is secure. I do believe you 100 percent know that everyone in the dealership you mentioned went above and beyond just selling a car and kept our word because your business is very important to all of us. We do the right thing every single time to build a relationship for the future years to come.

Mar 24, 2017 -

mcsugarchip responded

What I DO believe is that 100% of the time you TELL people that you want to earn their business but what you DO is not the same. Again - Not Satisfied at all with your customer service. Would NOT recommend this dealership at this point to anyone who wants to be treated with respect in their car buying experience. Even upper management staff in sales is not professional. It's not how they treat you when things go right, it's how they treat you when things go wrong. This dealership does not have the depth of leadership that is needed for customer facing issues - or perhaps doesn't have the right people handling escalation issues from the start.

Mar 27, 2017 -

Daytona Hyundai responded

I don't think anything that is said will resolve anything at this point. At Daytona Hyundai, like I said before, there is nothing we wont do for our customers satisfaction. Each and every one of our customers can at any time get in contact with any one of us to resolve any issue. As you can see we are rated very highly on dealer rater and that's because we do the right thing all the time. If there is a disagreement at anytime we are very active in getting to the bottom of it and if there was anything wrong on our part fix it immediately. 98% of our customers are satisfied and we will continue for 100 percent. There is always room to improve. As it is in your situation we agreed the night you were here that the situation was tuff. You had our word that we would fight to get things done on your term with exceptions we would have to get. There is nothing different today then when you left here that night. I wish you the best with your vehicle and we are here 7 days a week and are always available if you need anything or want to discuss anything further. Without putting out personal information I feel that is best.

Apr 07, 2017 -

mcsugarchip responded

Maybe if I put this at the top of my response it will sink it for you: this is not about the loan or the purchase. It is about your extreme LACK of PROFESSIONALISM in handling the situation and my calls and questions. Charlie and Ralph, your way of handling things is to talk over customers in order to get your point across. Make misstatements (aka lies) and basically do whatever you need to in order to try to get what you need from the deal. I will say it AGAIN....I am concerned about my personal financial information and the privacy thereof at this dealership. This is primary. Secondary, I have yet to talk to someone there that is interested in resolving my concerns or able to give me an intelligent explanation of the events that occurred. **I was asked for my review - there it is. STEER CLEAR of this dealership headed up by vacuous financial and sales individuals.

March 22, 2017

Happy Rufino's. Very happy and appreciative of all they did to help us go home with the right vehicle for our lives. We left with 2 brand new vehicles thanks to them! More

by jt121209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie McHale
Other Employees : Roger and Mike
Report | Print
Mar 24, 2017 -

Daytona Hyundai responded

Thank you very much for your review! It means a lot to all of us at Daytona Hyundai. As you know, were all here for you in whatever you may need. Thank you for your business and we happy to be the ones you put your trust in. We wont let you down. Enjoy your new Hyundai's!

1
...
75
76
77
...
126