Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center

Had Jeep towed here after battery died. Told me I needed an appointment - so I made one for next day. The following day they won’t return my calls or give an update. Eventually spoke to ser Told me I needed an appointment - so I made one for next day. The following day they won’t return my calls or give an update. Eventually spoke to service rep at end of day who told it could be up to 48 hrs before they could look at the car. And then told me 150 cars to service ahead of me. So clearly did not want my business. Eventually got the Jeep fixed with new batteries the next day. 2nd bad experience here - not coming back. More

The service team was efficient, and did a fantastic job correcting a problem I had with my 2021 Ram correcting a problem I had with my 2021 Ram More

I went back three different times with two problems, and it only seems like one problem ever gets fixed it only seems like one problem ever gets fixed More

Excellent service, short waiting time, thanks! My 3rd vehicle from Daytona Dodge, loyal customer ,Thanks for being there My 3rd vehicle from Daytona Dodge, loyal customer ,Thanks for being there More

Good service very professional customer service and support friendly people who are willing to work with you! support friendly people who are willing to work with you! More

Very bad experience, I have a moose warranty with a rental allowance and they refuse to give me a rental until the diagnose the car, when the reason to take the car for service was a air bag light on t rental allowance and they refuse to give me a rental until the diagnose the car, when the reason to take the car for service was a air bag light on that’s still on at the time, More

fast and knowledgeable service friendly employees good clean facility good follow up on your service clean facility good follow up on your service More

Worst customer service experience of my entire life. If you read past reviews where people say they were lied to and that phone calls are never returned, they are 100% correct. I live in Ohio but my d If you read past reviews where people say they were lied to and that phone calls are never returned, they are 100% correct. I live in Ohio but my daughter goes to college in Daytona. Her Dart started having issues with the key coming out of the ignition. I had her take it here for service. They replaced the ignition module for $800. Couple days later the issue still existed. We see online that there's just a button on the gear shift shaft that doesn't get depressed when the car is in park. She took it back. It wasn't getting stuck then but they were going to order a new cable. I suggested getting some money refunded because it obviously didn't need a new ignition module but was basically blown off. Couple weeks later the issue started again. Called back and the service advisor was like I remember you, we were going to order a cable weren't we. So obviously it never got ordered. I also asked about a refund again. Advisor said he would call back. No call. From here I called several times, to the advisor and eventually the service manager, no call backs. I get angry with an operator and get a call back from a customer service rep. Gets me no where. Eventually I get a hold of her again only because she's filling in for an operator. They have the car at this point but are doing nothing with it. I express my anger and again mention a refund. She tells me she will call back by 1 PM, she promises. Big surprise no call back. I wait a couple of days and call back and get the original advisor. After raising my voice and cursing, I get a call back from him and the service manager, who tells me he ALWAYS returns calls, and I say I'm done with them and my daughter is going to pick up the car. I get another call from the advisor and then another saying they will try to do a repair the next day if we want to leave it. That's a huge no. At this point I would rather drive the car into the xxxxing ocean than to have them service it anymore. And still no on the refund because they already did the work. Doesn't matter that the work wasn't needed. Let's be honest, I basically donated $800 to them for nothing. I have no clue how this place stays in business. This is just a warning to people that my review and the other negative reviews you read are real. More

Awful customer service. Definitely go somewhere else for help with your car. Their service center is not able to provide diagnostics confidently and will not be able to even Definitely go somewhere else for help with your car. Their service center is not able to provide diagnostics confidently and will not be able to even fix issues saying that all parts are backordered and if you can't wait an undefined period of time you can always trade in the vehicle. Took it somewhere else that diagnosed w a different issue that was validated by a second shop - my car is now perfect within a few days. More