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Dayton Toyota
South Brunswick, NJ
938 Reviews
At Dayton Toyota you are always in competent and caring hands. You'll never experience high-pressure tactics and you will find expert advice and our best prices possible. It's no wonder that Dayton Toyota has been named by Toyota as an exclusive Toyota Signature Dealer every year since its inception.
Despite our accomplishments, we aim to continuously improve our service to you. Drive up anytime at our no-appointment-necessary Express Lube, experience our 1 Hour Express Delivery Service, take advantage our Online Guaranteed Service Appointments, Complimentary Loaner Cars and Shuttle Service and On-Site Toyota Certified Collision Center, or relax in our State-Of-The-Art Customer Lounge with Free Wireless Internet Service, our "Quiet Room" with Personal Computer Workstations, complimentary refreshments and children's play area. We will always honor you as our welcome guest and promise to respect your time and priorities.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you visit us online at www.DaytonToyota.com and browse our online inventory, schedule a test drive or investigate financing options. You can also request more information about any Toyota or pre-owned vehicle using our online form or by calling 888-274-0410. If you'd like a see a vehicle in person, just give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 938 reviews
May 17, 2011
I did NOT buy my car THIS time from Dayton Toyota, although 2 out of the last 4 times I bought cars (which were all Toyotas) were from Dayton. I did buy the car (2011 Corolla trading in my 2009 Corol although 2 out of the last 4 times I bought cars (which were all Toyotas) were from Dayton. I did buy the car (2011 Corolla trading in my 2009 Corolla) from another Toyota dealership because bottom line, they gave me a much better price. This dealership basically did not get my business because the sales / general manager Paul Sperco was $600 higher and would not be budged. It's a shame because Vicki Nowak the Internet business manager was wonderful to me when I spoke with her over the phone and my sales person Jeff Marcus was truly professional, helpful, knowledgeable, friendly and courteous in his dealings with me. He deserved a better fate because HE truly earned my business. I still would recommend this dealership, and certainly Jeff because I do believe they can all learn from this experience, and I know from my going to them in the past for service, that they truly take excellent care of their customers and do quality work. More
by Larryg4178
Employees Worked With
Jeffrey Marcus, Vicki Nowak, Paul Sperco
May 13, 2011
I would highly recommend Dayton Toyota to all of my friends and family. The service was absolutely excellent. Our sales person Bill Barton was very helpul and excellent as well. The general managers we friends and family. The service was absolutely excellent. Our sales person Bill Barton was very helpul and excellent as well. The general managers were excellent to. I think the person I dealt with was Ron. I know his dad is Paul, who is another GM. I have great servicing also through Fred Ladd in the Service Department. More
by tmiller1
Employees Worked With
Bill Barton, Ron (General Manager/Pauls son)
May 07, 2011
Both Bill and Jeffrey were very helpful. They were very patient, and they took the time to go over all the car's features, both of the mechanical and "gadget type". This was very important, as we had neve patient, and they took the time to go over all the car's features, both of the mechanical and "gadget type". This was very important, as we had never owned a hybrid car before. I highly recommend both of them, and I will tell my friends and acquaintances about them. Thank you. More
by adrcpa
Employees Worked With
Bill Barton, Jeffrey Marcus
April 18, 2011
Bill was very thorough ,professional and kind. We came in looking for a used car for our daughter who is a new driver. He made her feel calm as well being supportive while going for a test drive and explaini looking for a used car for our daughter who is a new driver. He made her feel calm as well being supportive while going for a test drive and explaining all about the car. We did not feel pushed or rushed to make a decision either. Bill was pleasant and efficient A couple hours later we drove our new car home thanks to Bill. More
by boardwalk
Employees Worked With
Bill Barton
April 15, 2011
Bill Barton was very courteous, helpful and knowledgeable. He has such a calm and respectful nature that I felt I could trust him immediately. I did not feel pressured into buying something I knowledgeable. He has such a calm and respectful nature that I felt I could trust him immediately. I did not feel pressured into buying something I didn't want. He patiently provided all the Information I needed to make a good decision about buying the car I needed. He also gave me an education on how my new Prius works. I was a little apprehensive about driving home but because Bill had taken the time to show me absolutely everything about my new car, the drive went very smoothly. I would definitely return to this dealer. More
by C Strong
Employees Worked With
Bill Barton
April 14, 2011
Was going back to back on emails to get my car appraised. Was hard to find a time with my Schedual. I did not wish to trade the car in for a Toyota as I was just selling the car and wanted to see daytons off Was hard to find a time with my Schedual. I did not wish to trade the car in for a Toyota as I was just selling the car and wanted to see daytons offer. I was told it was fine to come by for an appraisal at 5:30 pm to 6 pm April 14 2011. When I arrived I was asked what I wanted buy the receptionist in the service area next to the CPO cars but did not get name. Tall white male all I can say. I asked him if he can direct me to dmitry and I was told no and what for. I told him I wanted to get my car appraised to sell and was told to come down. He said he can't help me and just gave me a random number off his head for the car. Then was told to go sell the car at another dealership. Was very rude and would not direct me to dmitry so I had to call him and he had no idea I was looking to only sell my car even though I stated it on the email. I took off from work early so I could come to the dealer and work things out but was pretty much thrown out the door. Horrible experience and all I can say is goodluck to the dealer with that attitude I tried to be reasonable. More
by Njzangel
Employees Worked With
Dmitry and service receptionist.
April 08, 2011
Bait and Switch Placed an inquiry about a vehicle on the Bait and Switch Placed an inquiry about a vehicle on the web site. I was called to come on in to see the vehicle. When I got there it was sold the pr Bait and Switch Placed an inquiry about a vehicle on the web site. I was called to come on in to see the vehicle. When I got there it was sold the previous day. What a rip off. In addition I saw the the dealer adds window etching and appearance package for nearly $800. Another rip off More
by billh730
Employees Worked With
Vicky
March 31, 2011
This is by far the worst dealership experince I had. I had to drive their (2 hours) for them to say that the price they quoted over the phone and in email was not valid and I had to pay $4500 more than wh had to drive their (2 hours) for them to say that the price they quoted over the phone and in email was not valid and I had to pay $4500 more than what they mentioned over the phone. Straight LIARS ! Waste of my time ! They do not honour their own words and confirmations ! More
by vidya413
Employees Worked With
Randy/Ivianna/Dan
March 12, 2011
Worst customer service EVER! When calling about a Worst customer service EVER! When calling about a car advertised locally on South Jersey Craigslist, I was asked to make an appointment for six Worst customer service EVER! When calling about a car advertised locally on South Jersey Craigslist, I was asked to make an appointment for six hours later rather than coming in immediately, because they "pride themselves on excellent customer service", and wanted to make sure that "someone had time for me." The person with whom I had the appointment left for the day half an hour before I arrived, though I was on time. The salesperson I saw allowed me to "test drive" the car I wanted only as far as the other side of the parking lot, where he could show me a car that had just come in (for which they would be charging me a lot more), and then left me in the car to "go inside and get the keys". I watched him chat with two other salespeople inside, before coming back out with no keys, but saying that he "had an idea", and asking me to come inside. Though I had not yet agreed to purchase any car, he had me fill out finance paperwork, and then asked, "Have you considered leasing a new Camry?" No, I hadn't... I was there to buy a used car. One that he had not even let me drive farther than across the parking lot. As I was continuing to fill out paperwork, and revealed that I am divorced, he complained to me about how much alimony he was paying his ex wife,bragged about how much money he makes, and then asked if my ex-husband ever hit me. Didn't ask if I like my job, or how old my children are, or any other topics that would have been pleasant and acceptable... just if my ex was abusive. Wildly inappropriate! After running my credit, it came to my attention that there are items on my credit report that do not belong to me. I was surprised, but reacted calmly. While errors on my credit are certainly not his fault, again, his reaction was entirely inappropriate, saying "Well, it has your name on it, so it has to be yours", and "Nobody in his right mind would finance this. Don't waste my time." He then asked if I wanted to pay cash for the car. Though I have the cash to do so, I have no desire to give him any profit from my business after being treated so rudely! I called the manager, once on my way home, and again an hour later, and received no return call. I have called again this morning, and for a third time, was patched through to voice mail and have received no return call. For a company that reports to have such pride in their customer service, this is nothing above shameful. Not only would I never go there again, I would tell everyone I know to avoid this dealership like the plague. More
by Jodi Green
Employees Worked With
Gene
February 14, 2011
I came to the dealership with an idea of which car I was interested in. Bill was very friendly and treated me like the most important person in the show room from beginning to end. He was very patient with interested in. Bill was very friendly and treated me like the most important person in the show room from beginning to end. He was very patient with my questions (being a first time buyer) and made me feel much more comfortable with making my purchase. Most importantly I didn't feel rushed into anything as some dealers can make you feel. I would definitely recommend seeing Bill for your next purchase. More
by Sophie87
Employees Worked With
Bill Barton
