Dayton Toyota

Initial visit was handled by Sean a few weeks ago to look at the cars. He was busy when we came back and Paul was very helpful, along with other departments. at the cars. He was busy when we came back and Paul was very helpful, along with other departments. More

I went in to just get information and walked away with a new car. The knowledge, service, friendliness, and overall experience was exceptional. I felt confident in the vehicle I was purchasing and plan on new car. The knowledge, service, friendliness, and overall experience was exceptional. I felt confident in the vehicle I was purchasing and plan on having my new car for a long time. I was very impressed by Toyota's technology as I bought a Ptius. The ease of operating and driving has been a joy to learn. I am so excited to get 50 miles to the gallon as my previous vehicle was only getting 16 mpg. Thank you for making reliable vehicles that I can count on. More

Jack was great. I had come into the showroom for an appointment with Jennifer. She stood me up, never called to cancel the appointment and Jack was very gracious to smooth over her rudeness. I still appointment with Jennifer. She stood me up, never called to cancel the appointment and Jack was very gracious to smooth over her rudeness. I still haven't heard from her with an I am sorry. I was ready to walk out and Jack wound up selling me a new car. More

jennifer was very friendly as soon as i walked in...she listened to me and never made me feel presuured to buy a new one.. listened to me and never made me feel presuured to buy a new one.. More

jeff marcus and Roy Hernandez and Tom sosak all most helpful. Jeff was helpful in me getting a good deal, I believe Roy was helpful in making a decision on my repairs and Tom was extremely courteous helpful. Jeff was helpful in me getting a good deal, I believe Roy was helpful in making a decision on my repairs and Tom was extremely courteous More

Rob was great - I was concerned about an issue with the finance people and Rob was extremely helpful. Toyota was gracious about my concern and gave me free mats. I am very appreciative of the superb level finance people and Rob was extremely helpful. Toyota was gracious about my concern and gave me free mats. I am very appreciative of the superb level of courtesy and customer service shown by Rob DeFranco and all the staff. More

Jennifer was very helpful and courteous. We came to the dealership before 9am and the sales department was not yet opened. Jennifer was at work nice and early and was able to answer our questions without a dealership before 9am and the sales department was not yet opened. Jennifer was at work nice and early and was able to answer our questions without a hitch. She was very honest and forthcoming about our needs and wants. She knew all the information about how to handle various transactions too. More

Chris Foster was very friendly, polite, descriptive and proficient in details of sale as well in technical specs of Toyota cars. He answered all my questions to my satisfaction. proficient in details of sale as well in technical specs of Toyota cars. He answered all my questions to my satisfaction. More

I was looking for a scion fr-s online and I saw them have one in stock so I called Dayton Toyota to see if that one is available, they told me it's available and ask me to come to check it out, I went to tes one in stock so I called Dayton Toyota to see if that one is available, they told me it's available and ask me to come to check it out, I went to test drive it and liked the car but it's not the color I want, and it's automatic but I would like to get a manual one,plus they over charged the bespoke audio head unit and paint protection, so I put a 1k deposit to order one with port installed bespok audio head unit and no paint protection, one manager told me it is going to take 4-6 weeks, after came back home and talked about it with wife, she said get an automatic, so she can drive it too, or what if when there is an emergency event and that's the only car in house and she can't drive it, so we went back to see if she likes the one they have, after she get to know the car here comes the bs, I told them its not the color I want but if they are willing to work out a great deal I will get it, I was only asking MSRP + bespoke system 845 (845 on scion website, but they charge 1200+) + paint protection cost 500(400 if you get it installed by DCH Toyota and Dayton charge 1400+) , so salesman went to " talk to the manager", the other manager came and start giving the "buy it now or you will lose it, and we don't know when we will get one next time", " it's a hot car all dealers will only get 6-7 a year" " your order will take 4-6 months"those kinds of BS, so I asked him "why the other manager told me 4-6 weeks?" he said he has no idea ( not being honest, he just want me to buy it now with that over charged price) , then I told him the one I ordered, I don't want the paint protection installed by Dayton dealer, here is exact what he respond "we WILL install it, even it's an order car and no matter you want it or NOT, it's a HOT car, and we WILL make the MAXIMA PROFIT out of it". Wow! That's how you talk to your customer, I was like fine, I will take back my deposit if that's the case, so we left, Dayton Toyota, if you are watching this, this is why DCH Toyota got 9 FR-S within 2 months and you only get 6-7 a year, ok? Also I will send this to scion HQ because what the xxxx happened to "pure price"? The bespoke system is 845 not 1200+ ok? And force customer to buy what they don't want on their car? Why don't you install TRD CIA and exhaust and charge 5000 each , you will make more that way! More

Great dealership and friendly, everyone was very helpful and the process in buying the car was fast. Chris help us out and help me stay under my budget :) and the process in buying the car was fast. Chris help us out and help me stay under my budget :) More