Dayton Andrews Chrysler Dodge Jeep Ram St. Petersburg

Decent Sales Experience-Worst After the Sale Service ever UPDATED: I'm going to update the review to three stars. When I took it Monday, Mr. Bryant had the loaner waiting for us, and they had the truck back l UPDATED: I'm going to update the review to three stars. When I took it Monday, Mr. Bryant had the loaner waiting for us, and they had the truck back later that afternoon, and the steering issue appears to be corrected. Mr. Bryant stayed on it, and I appreciate his efforts, but I should not have had to escalate to the manager...all that had to happen was for our salesperson to check her voicemail, and not try to blame me for the sin of leaving a voice mail on her office phone. So we purchased a new Jeep Gladiator. I've only ever in my 44 years of driving and buying cars had one five star experience. This was not it, but it also wasn't the worst. However, the followup has been absolutely the worst. There's a steering issue that seems to be common to Gladiators, but it appears a new flash of the PCM corrects it. Communicated with Tracy Bryant, who is a manager, three days ago about bringing it in for the new car detailing (we bought it late on a rainy Friday night, so didn't bother with that at the time), and to get this service item taken care or. The husband takes a day off to drive from Tampa to St. Pete to get the service item and a detail taken care of based on a text exchange with Mr. Bryant three days ago and this morning. He'd referred us to our salesperson, Jennifer Howell. I'd previously left her several messages to which she'd never responded. Lay gets over there...there's nothing about the service appointment in the system, and when I call Jennifer she blames it on me for leaving her voice mail messages on her office phone instead of calling her cell phone (because, she hardly ever checks her office voice mail, and I should have just known that apparently). Not apologetic, not her fault... the solution is, just drive back over Sunday night, we'll give you a loaner and call you Monday when it's done...and then drive back and forth yet another time. And of course, now this Bryant guy has vanished. Not happy...will likely NOT do business with them in the future. To his credit, Mr. Bryant has offered a loaner if we can drop the truck off Sunday evening. At this point all he can do is work to recover, and appears to be doing that, but I really shouldn't have had to engage with him anyways. The salesperson should have been on her toes. More

Bought a New Jeep Our salesman Mike T-man was awesome he continued to be patient with my wife and Iwhile we decided on what car and package we wanted as we were makin Our salesman Mike T-man was awesome he continued to be patient with my wife and Iwhile we decided on what car and package we wanted as we were making this decision he gave us the pros and cons to everyone of them without pushing us to something we did not want in the end we bought a brand new Jeep and could not be happier also Jerry in finance did not follow any premade script he let us determine what we wanted to add on to our vehicle as far as warranties he was awesome as well thank you both for making our experience great! More

Good service Scott the salesperson was very good the buying experience was also very pleasant . The finance manager was also very good I guess the only complaint i Scott the salesperson was very good the buying experience was also very pleasant . The finance manager was also very good I guess the only complaint is that I only received one set of keys I was supposed to receive the other set on 9/3/19 and it didn’t happen I was told to come next week so will see More

Great vehicle shopping experience. Shopped several dealerships and Dayton Andrew's was by far the friendliest. My salesperson was the best. I would definately recommend them to family Shopped several dealerships and Dayton Andrew's was by far the friendliest. My salesperson was the best. I would definately recommend them to family or friends. More

Excellent Buying Experience Our salesman, Esteban Bello was the best! He was extremely professional, knowledgeable and courteous. He drove us around the dealership in a new and a Our salesman, Esteban Bello was the best! He was extremely professional, knowledgeable and courteous. He drove us around the dealership in a new and air conditioned Ram truck so we wouldn't be hot! He knew his stuff, it was impressive! All went seamless and quickly. Financing also went well, Gary was great! I highly recommend this dealership and Esteban as your salesman! 5 stars!!! More

Easy purchase for Jeep This was a great smooth transaction. Thank you for everything. I iniated the purchase as online, to avoid having the uncomfortable exchange when we This was a great smooth transaction. Thank you for everything. I iniated the purchase as online, to avoid having the uncomfortable exchange when we walked up cold. It worked well. More

Best car buying experience EVER! Mike and Jimmy were Absolutely amazing! They werent pushy and really listened to what we were looking for and made it happen. 2 hours was all it took Mike and Jimmy were Absolutely amazing! They werent pushy and really listened to what we were looking for and made it happen. 2 hours was all it took to walk out with a beautiful new car. This was by far the smoothest and most pleasant car buying experience we have ever had. I will be singing their praises for years to come. More

New Car The whole team was so helpful in helping me get everything I wanted for my new car! It was such a pleasurable experience and the staff really went abo The whole team was so helpful in helping me get everything I wanted for my new car! It was such a pleasurable experience and the staff really went above and beyond. Tracy and Barry were amazing and I’m in love with my new Durango!!! Thank you! More

Professionalism at its best Carol Pratt was excellent. Sales Manager Tony and our Finance Manager were also great. The atmosphere was very friendly all the way around. I highly Carol Pratt was excellent. Sales Manager Tony and our Finance Manager were also great. The atmosphere was very friendly all the way around. I highly recommend. More

This was the best experience at a dealership that i have had Mike T-Man my sales rep was awesome. The whole process very smooth and pleasant. Mike completely explained all the new features on my new truck. I am Mike T-Man my sales rep was awesome. The whole process very smooth and pleasant. Mike completely explained all the new features on my new truck. I am extremely pleased with T- Man and the whole crew at Dayton Andrews Dodge. Saint Petersburg, Fl. Thanks for a great truck. More