Dayton Andrews Chrysler Dodge Jeep Ram St. Petersburg

The repair process to my 2009 Dodge 3.5L engine started off on a good note. Unfortunately - and we all know mistakes happen - the technician installed the timing belt incorrectly which was confirmed by an off on a good note. Unfortunately - and we all know mistakes happen - the technician installed the timing belt incorrectly which was confirmed by another "corporate sanctioned Dodge service center" near Charlotte NC where we live. With the authoritative analysis in hand, I asked Dayton to make good on the mistake and authorize the repairs by the Charlotte service. Dayton declined (after several exchanges) to make good - They found fault with the analysis, pointing to a detail "the belt is off 1 and a half teeth". I have several other repair shops who say that there is a fine adjustment that can appear as half a tooth - plus the car runs like this statement - How to tell if timing belt has skipped a few teeth? -----------------Symptoms of a timing belt that has jumped/skipped a few teeth: One Tooth: It will idle like normal and the exhaust will sound fine but cruise and WOT the car will feel like you've got no power and in most cases will hesitate and misfire. ---------------- I called Fiat Corporate Customer Care (they own Dodge) - they said they can do nothing - that I should take legal action if I wish. What a horrible statement from "customer care". They clearly do not know the definition of "care". ----------How an organization handles a mistake defines it. The definition of Fiat, Dodge, and Andrews Service is in a word - terrible. Rating 0 of 5. Hank Trojan More

I purchased two different ram trucks from them and that part went fine.But the service center sucks big time.Took my truck in for a oil change a couple weeks ago I get it home and looked it over and sure e part went fine.But the service center sucks big time.Took my truck in for a oil change a couple weeks ago I get it home and looked it over and sure enough the service tech scratched my my new truck and that's not the first time I've had problems with there service department.saying anything to them done mean anything.they do not care one bit.they just want your money More

Very pleasant service with Bill Picard.Third vehicle Very pleasant service with Bill Picard. Third vehicle from this dealership. I would recommend them. Very pleasant service with Bill Picard. Third vehicle from this dealership. I would recommend them. More

Great service have used this dealership multiple times and always had great experience with everyone! and always had great experience with everyone! More

Mike from the dealership was exceptional and made the whole process from start to finish as seamless as possible. whole process from start to finish as seamless as possible. More

Scott at Dayton Andrew’s Chrysler Dodge Jeep Ram St.Petersburg is an amazing sales associate that would help you get the dealer you are looking for. Everyone is friendly and looking to help you with St.Petersburg is an amazing sales associate that would help you get the dealer you are looking for. Everyone is friendly and looking to help you with your cars needs. I had the best experience shopping and buying my car from here. If you in the St Pete or Tampa area, this is the place you need to go for your new dodge jeep or Chrysler More

I feel like I've been bamboozled. Bought a 2013 Jeep from Mike Talbert, they were quick to get me from test drive to sitting down with Jim Turner in finance to sell the vehicle. Walking in I knew my trade-in Mike Talbert, they were quick to get me from test drive to sitting down with Jim Turner in finance to sell the vehicle. Walking in I knew my trade-in value was close to $10k, they only gave me $7500, fine whatever. They attached a warranty I wasn't made aware of, which actually turned out to be a good thing, but I wasn't told it was being added or that I was even getting one. Less than a month later, I have to take my Jeep to be serviced because it's making noises from the engine. I call Mike back and he tells me to take it to any Jeep dealership to have the work done. I take it to a Jeep dealership close to my house and when they try to contact the warranty company they're told the selling dealership has to provide a diagnostic code to authorize the work to be completed. I contact Mike back and he gives me his managers, Kendall's cell number. I contact Ken and get attitude because I called his personal cell. After getting the run around from Ken and team I'm stuck with Dayton having to perform the work on my Jeep. Basically if you get a warranty, you're limited to only taking it to Dayton to have it fixed because they wouldn't provide the diagnostic code for the other dealership to complete the work. I'm now three days into trying to have my Jeep fixed and now it has to be transferred to Dayton for them to start over with the diagnostic and repair for the warranty company to authorize the work to be completed. If you live out of state or not close to the dealership, don't buy from Dayton who knows how long you'll be stuck without a vehicle if it needs work done. More

Mark Rivera, great to work with super nice not pushy at all awesome to work with! all awesome to work with! More

Mark rivera fue muy paciente atento y gentil con nosotros en el negocio de la compra del dodge Lo recomiendo a cualquier cliente en el negocio de la compra del dodge Lo recomiendo a cualquier cliente More

Dennis Perez and Mark Rivera were great! Sales managers and finance department were also great. Made me feel comfortable with my decision and gave me the confidence I needed to purchase and finance department were also great. Made me feel comfortable with my decision and gave me the confidence I needed to purchase More