Dayton Andrews Chrysler Dodge Jeep Ram Fiat Clearwater

Typical car salesmanship You know how this goes ... you walk in and the salesman is so happy to see you. States they can take care of you and starts inquiring if you are plann You know how this goes ... you walk in and the salesman is so happy to see you. States they can take care of you and starts inquiring if you are planning to buy a car today? Do you have a car to trade in? Are you in a lease? With each answer you give the response is no problem! Or that doesn't sound bad, we should be able to work with you on that. Or that lease can easily be taken care of. Only to sit down and learn they have no interest in working with you and will say anything to have you buy a car on their lot. Dont waste your time walking into this dealership unless you want the typical car sales nightmare. Read all the reviews on this dealership and stay away. More

Jeep Alignment Caused Damage to Tires I brought my jeep in to have it serviced a month ago, they told me I needed an alignment. I paid $100 for an alignment and now my tires are cupping/ I brought my jeep in to have it serviced a month ago, they told me I needed an alignment. I paid $100 for an alignment and now my tires are cupping/feathering and my front end is not aligned. I took it to another dealership to check the alignment, the front end is now out of alignment. So I took it back to Dayton Andrews. First I spoke with Brandon the service manager he re-checked the alignment and said he wasn't getting a good reading, asked me if he could put it on another machine because the first machine doesn't work for my type of Jeep. (However, this is the machine the first mechanic used to align my Jeep). Brandon came back with the report and said it was in good alignment. He then took no responsibility and offered me no help. I asked for the general manager and he referred me to Charlie Flatley. I went over to the main lobby and spoke with Charlie and told him the issue. Both Brandon and Charlie stated that an alignment would not cause cupping/feathering. I told Charlie that I Googled it and there are hundreds of websites that state it does cause cupping/feathering. Charlie said he doesn't work for Google that he's been employed by Chrysler for 45 years. I then asked if it's not the alignment then it must be a power-train issue and that is covered under warranty what can they do to try and fix the problem. Charlie stated they're not doing anything about it that there's nothing wrong with it. He said that it is a lack of rotation. I said why then when I brought the Jeep in less than a month ago for service no one suggested to rotate the tires? He says because the tires are rotated every 6000 mile interval. Then why couldn't they tell by the tread of the tires that they needed to be rotated? That's when Charlie said the report says your tread was fine when you brought it in. (MY POINT EXACTLY). I was treated with absolute disrespect. I stated I would be speaking to the CEO about this matter and Charlie said NO you won't and that is the only thing he was right about... I am still waiting for the CEO to return my call. I have however started a complaint with Chrysler regarding this matter. More

Deal .....what deal??? Basically they gave me a internet price and that was it then low balled me on my trade. Talked bs numbers but little did they know I know my car shopp Basically they gave me a internet price and that was it then low balled me on my trade. Talked bs numbers but little did they know I know my car shopping. They gave me the Internet price because I told him it was lower than what i got walking in the door. Then they said its a mistake and they will honor it. Week later that price is still there on the web. Then they were 2500.00 off on my trade when I walked in to take home the car. I walked out. Worst dealer I have ever dealt with the GM was a joke did not care did not counter offer or try to make my trade more. She just basically said that's the bottom line. So internet price and horrible trade in value. What do we need to have humans at this dealership for then Dayton cut your OI down. More

A complete nightmare Dayton Andrews has the rudest, most unprofessional owner/ manager imaginable. He does not care about anything but ripping you off. I have never ha Dayton Andrews has the rudest, most unprofessional owner/ manager imaginable. He does not care about anything but ripping you off. I have never had anyone talk to me in the manner in which he did. I had a problem with my vehicle the night I drove it home, when I contacted them they could have cared less. Basically I was told " you bought the vehicle, it's not our problem"......... Wow, really? Do not go to this dealership, I wish I hadn't. More

Service Rip-Off I brought my Jeep Commander into the service department because my Tire Monitor light was constantly going off. They checked it out and installed I brought my Jeep Commander into the service department because my Tire Monitor light was constantly going off. They checked it out and installed a new sensor in one of my tires. After picking up the car and driving home for 3 miles, the light sensor came on again. I called the service department and told them they did not fix my problem and their response to me was this.... Tough! YOU MUST HAVE HAD ANOTHER SENSOR GO BAD. I took the car into another shop and they discovered that not only did they put the wrong sensor in my car, it was also bad. I would strongly recommend that you avoid this dealership. If they can take me for $200 to fix a tire sensor, they will definitely take your money. Go to a different dealership and do not give them any of your business. Bob Richardson More

4 air compressors put in my pt cruiser,,all leaked freon,,no No ac,,,,bad manager took no time non professional,,brought car back ten times for survelience and new ac compressor,,none worked....very slow,,,no ap No ac,,,,bad manager took no time non professional,,brought car back ten times for survelience and new ac compressor,,none worked....very slow,,,no apology,,,,no get me done first!! 8 to 4 pm there all times,,no lunch,,no offer,, ,oil on drivers floor now! Nothing put in to protect it or seats! richard is a b.s.er....told me wrong car priblem twice...id of have to pay 1300.00 more that what spent because HE WAS WRONG,,,,ac was empry,,he told me it was full,,i saw the fluid,,green,,all over the inside....he denied it...told me das had to cone out,,at least 1k.....im so not happy with place,,i will contact the owner for what i had to spend! Be safe,DONT GO THERE DAYTON ANDREWS, GULF TO BAY! More

This dealership is a JOKE! I bought a jeep on a Saturday..the salesman told me to bring it back on Monday to be serviced and cleaned up. He also said it would only take a day. I brought the jeep in Saturday..the salesman told me to bring it back on Monday to be serviced and cleaned up. He also said it would only take a day. I brought the jeep in Monday night and it wasn't ready until Wednesday night. Then on Saturday, the jeep started to make a knocking noise. We brought it to a mechanic who said the rod bearings are pretty much shot and that there is def some engine issues. I decided to bring the Jeep to another mechanic on Monday night and have them give me a second opinion. When I picked up the jeep Tuesday night, they confirmed there was a definite noise coming from the engine and could very well be the rod bearings. I brought the jeep straight to the dealership that same night but of course, there wasn't anybody to speak with. We ended up talking with one of the sales managers who drove the car herself and also heard that sound. We decided to leave the car at the dealership over night and have somebody look at it. We were told somebody would be calling us in the morning and let us know what was happening..the next day at 3:30 still no phone call. I had to call myself and of course the lady that we spoke to last night wasn't in. I was transferred to a service manager and was told the car is being worked on and they weren't sure how long it would be before the problem was fixed. I asked if somebody could please give me a call and let me know because I now have to share a vehicle with my bf - which is the whole reason we needed a car in the first place! He said somebody would call and apologized for not being contacted earlier. My boyfriend decided to call the sales manager himself to find out what was going on. He left a voice mail with him just wanting to find out what was going on with the jeep. Well the sales manager called me and when I told him why we were calling, he was a complete JERK - his tone was sarcastic and nasty. He was extremely rude and when I expressed my concern about having my car only a week and only having it in my actually possession for a few days, all he could say is i understand and we are doing the right thing.He had no idea when the car would be done and told me I need to contact somebody else for a status update..WHY DO I HAVE TO KEEP CONTACTING YOU!? You should be contacting me! That's what good customer service is. He didn't want to hear anything I had to say and had no remorse for selling me a piece of crap.. I am completely appalled that I would be talked down to like that. I just bought a $20,000 car from you and this is how I'm treated? If I would have known this is how I would be treated a week after buying my jeep I would have NEVER stepped foot into a place like that. I am completely disgusted with this dealership and their so called "manager"..what a disgrace. You should be ashamed of yourself. More

Amazing. Very courteous team from start to finish. I will be back. Thanks team Dayton Andrews. I pulled in needing air in my tires before a long drive to Spring Hill, not only did they put air in my tir will be back. Thanks team Dayton Andrews. I pulled in needing air in my tires before a long drive to Spring Hill, not only did they put air in my tires but they found a piece of plastic that could have hindered my drive. They fixed it immediately and I was on my way within 10 minutes thanks again guys for a job well done. More

Disappointed. Have dealt with this store for three purchases with friends over the last 7 years, 1 was a repeat buyer and always had a good experience and the experience was good until this last trip. purchases with friends over the last 7 years, 1 was a repeat buyer and always had a good experience and the experience was good until this last trip. Tried to buy recently. Salesman #1 was new to this store...he didn't work for us. Finally had to fire saleman #1 get another salesperson after going round and round for 4 days. Randy Booth, experienced, helpful, got us some answers ASAP for a poor guy who ended up in the crossfire of all this. Randy #1 in my book. Got us in to manager, Pam who was courteous and helpful. She in turn got us in to Wanda in finance. Unfortunately they came back with an astonomical payment which means the interest rate was ridiculous. Too bad, we wanted the vehicle very much. Found same vehicle, color and all with a lot less miles at a local Ford Dealer. Bottom line out the door price was about the same (acutally better because the bottom line included the extended warranty), payment much less than one from Dayton Andrews, (Like in excess of $100.00 less a month, including an extended 2 year warranty). Felt like we were given an astronomical figure for a payment so we would just go away. Too bad, our money was green at the Ford Store, we were treated royally and they worked hard to put together a deal that worked for us. We were driving the new car two days after we saw it. And, they gave us $2300.00 more for our trade. Guess Dayton Andrews doesn't want to sell cars too badly. Shame they have lost my faith.. More