Dayton Andrews Chrysler Dodge Jeep Ram Fiat Clearwater
Clearwater, FL
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Great place for quick service on my jeep this weekend. Came in without an appointment and Zack got me right in for oil change and minor visor issue. Was able to use WiFi there for my work while I waited a Came in without an appointment and Zack got me right in for oil change and minor visor issue. Was able to use WiFi there for my work while I waited and it was worked on. Updated customer waiting area was nice and comfortable . Will be back for future service. Thanks guys! More
NEVER do business with this service department! This service department is a complete rip off. Since when does a brake job cost $1600 plus? My 73 year old mother has been doing business with Dayton This service department is a complete rip off. Since when does a brake job cost $1600 plus? My 73 year old mother has been doing business with Dayton Andrews since 2015. They charged 100% mark up on the brake kit from O'Reilly's. I called and verified the cost and provided the cost of Mopar parts as well. I provided information to Connor (service advisor) and he advised that Justin (Service Manager) said that no price adjustment will be made. I am in the car business and I understand making a profit but gouging is not necessary to make money. The end goal should be to be profitable while maintaining loyal customers. Sometimes greed blinds good judgement thus forgetting that customers are the reason you all are staying in business. My advise to you, Justin and Connor is to remember that you will reap what you sow. Karma is witch. Taking advantage of others only leads to the same happening to you. Stay away from this SERVICE DEPARTMENT!! More
I brought our 2019 Grand Cherokee in for service last week, and Zach helped me out again. He is fast and professional. He always does a great job explaining everything, and giving me options on what to c week, and Zach helped me out again. He is fast and professional. He always does a great job explaining everything, and giving me options on what to choose. I have been coming here for service since buying our car 3 years ago. Everyone is always amazing to work with. More
I recently had to take my Jeep to Dayton due to soft top issues. I had taken it to a few other places to get the situation resolved but to no avail. I met with Phil, the Parts Manager. Not only was he able issues. I had taken it to a few other places to get the situation resolved but to no avail. I met with Phil, the Parts Manager. Not only was he able to open my top and figure out the issue but was able to locate the parts I needed quickly, get them ordered and assured me they would be to the shop in a day, a couple at the most, that he would call when they were in and he would personally handle putting them on for me! Not only did all of that happen, but he exhibited complete professionalism and empathy toward my situation as I was somewhat frustrated with not being able to get the top addressed until I took it to him. GREAT customer service from him! I would HIGHLY recommend taking your vehicle to him! I will be going back to him for my future Jeep needs. More
Every experience I have had at Dayton Andrews has been nothing but spectacular!! The service department exceeds all expectations!! Nancy is my service advisor and she is the best!! This is the only place nothing but spectacular!! The service department exceeds all expectations!! Nancy is my service advisor and she is the best!! This is the only place I trust for all my Jeep needs. Always gives 100% and more. More
Great dealer, especially the internet dept thanks to Tonya and James Webb. I drove over 2 and a half hours to the dealer with a deal worked out over the phone before hand, hassle free getting me beyond Tonya and James Webb. I drove over 2 and a half hours to the dealer with a deal worked out over the phone before hand, hassle free getting me beyond what I was looking for. No BS, no pressure. Car was ready for pick up when I got there. Finance dept also went above and beyond by getting me the APR % I wanted also hassle and pressure free thanks to Gary. Like I told them, I just built a relationship for future purchases. I will drive again the 2 and a half hours again for a great deal. Thank you very much guys. Keep up the good work. Pedro R. More
Tonya in the internet department was the best! I put in to be pre-approved on a Saturday and had a new car by Monday! I had the best rate, and she even pointed me to good insurance companies. I put in to be pre-approved on a Saturday and had a new car by Monday! I had the best rate, and she even pointed me to good insurance companies. More
Anita helped me get the first car I saw and wanted! She helped me get in contact with the best people to purchase the car and even helped with good insurance companies I could go with. She helped me get in contact with the best people to purchase the car and even helped with good insurance companies I could go with. More
My CHRYSLER TOWN & COUNTRY had a bad transmission at 105K miles. Took it in under extended warranty. Warranty covered it all. New transmission and 100.00 deductible. The best part was the service advisor Con miles. Took it in under extended warranty. Warranty covered it all. New transmission and 100.00 deductible. The best part was the service advisor Conner Ker took charge right from the start and got the ball rolling right away, filed papers, got adjuster out and got it approved. Handled the rental car and we couldn't be more pleased. Great job Conner! Calvin & Mary Kay More
Broke some bolts installing a trailer hitch. They were Chrysler bolts (?) This dealer ordered (7) of them and I paid extra $30 for overnight shipping. Themselves is 5.40 per bolt for the la They were Chrysler bolts (?) This dealer ordered (7) of them and I paid extra $30 for overnight shipping. Themselves is 5.40 per bolt for the larger ones. This dealer charged 11.42 per bolt. They wouldn’t tell me the part # before hand but I find them online ( original Chrysler part) for $4.05 per bolt. So for 7 bolts I paid over $98 including tax and shipping.I understand a reasonable dealer markup. But that is a bit steep. More