Davis-Moore Chrysler Dodge Jeep RAM FIAT
Wichita, KS
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Out on hold for 30 plus minutes After waiting for over 30 minutes on hold he was short and in no way polite or helpful..i have a 2014 jeep and called about a oil sensor issue.his res After waiting for over 30 minutes on hold he was short and in no way polite or helpful..i have a 2014 jeep and called about a oil sensor issue.his response not covered period.. More
No hassles, no false promises After visiting with 5 other area dealers it was a pleasure doing business with Davis-Moore. They made buying a car pretty much effortless. We had ca After visiting with 5 other area dealers it was a pleasure doing business with Davis-Moore. They made buying a car pretty much effortless. We had candid talks about budgets and expectations and they met our budget and exceeded our expectations. They stuck to the price quoted to us and did not try any "bait and switch" tactics. We loved the no hassle buying. I appreciated not being strong armed or made to wait for hours while "I just run this by my GM one more time.." type of game playing that occurred with some of the other dealers. Tyree Johnson is the best sales person we have ever bought a car from! More
New Grand Cherokee I was super happy to work with Tyree. He was really helpful, answered any questions we had, and made the whole process easy. I had a great experience I was super happy to work with Tyree. He was really helpful, answered any questions we had, and made the whole process easy. I had a great experience and absolutely love my new vehicle. More
Dodge Caravan Service Experience After getting put off by a service representative, I called and spoke with Chris Lies about overheating difficulty I was having with our Dodge Grand C After getting put off by a service representative, I called and spoke with Chris Lies about overheating difficulty I was having with our Dodge Grand Caravan. Chris apologized for the mis-leading information and agreed to work with me to get the van brought in to be looked at. He arranged for a tow truck to pick up the van and a meeting with Padric upon my arrival at the dealership since he was going to be gone. I arrived and was greeted by Padric, who also apologized for the mis-leading information received from one of their service advisors. He introduced me to the technician who would be working on my van and set me up with a rental car. The next day I received a call that the van's thermostat had been replaced and the vehicle was ready for pick up with no charge for the repair, tow truck, or rental car. I have always been very pleased with Davis Moore Sales and Service and guess I just reached a sales advisor on a bad day who led me astray before getting the issue resolved. Thank you Chris and Padric for taking care of this issue. I will definitely be back when it comes time to buy or service another vehicle. More
Fast and easy Hands down the best experience I’ve had purchasing a vehicle. There was no pressure or pushy salesman attitude which is what I was expecting when I wa Hands down the best experience I’ve had purchasing a vehicle. There was no pressure or pushy salesman attitude which is what I was expecting when I walked in the door. I knew which vehicle I wanted and thats the one I got! More
Used car buying experience Tyree is knowledgeable and Ryan laid back. I was pleased to shooed without all the pressure we took our time and found the perfect car for our family. Tyree is knowledgeable and Ryan laid back. I was pleased to shooed without all the pressure we took our time and found the perfect car for our family. Thank you Tyree! More
Looked at a used truck They blew me off since I didn't trade right then and there. I was going back to buy the truck I wanted a few days later but it sold. No one ever kept They blew me off since I didn't trade right then and there. I was going back to buy the truck I wanted a few days later but it sold. No one ever kept in touch with me while I was thinking about trading More
Worse service we have EVER had!!! After you read this you will see why we gave only one star!!!! We had a recall on our Jeep and we called and made the necessary arrangements to make After you read this you will see why we gave only one star!!!! We had a recall on our Jeep and we called and made the necessary arrangements to make sure they had the parts needed to repair and fix the problem and made our 10:30 a.m. appt. all though I’m not sure why you make an appt.and you end up waiting 5-6 hours!!! The paperwork said the repair would only take an hour or so!!! We dropped off our jeep before 10:30a.m. We were told they would call when ready! By 1:30 we had not gotten a call so we called to see if the jeep was done and was put on hold for 15 minutes then was told it would be ready by 4:00 so we got there at 4:00 and they had not even started on the repair!! Needless to say we were NOT happy so we told them we wanted the keys and we were leaving!! Now all this time and NOT one person talked to us about what was going on the whole day!!!So we were told it would be 30 minutes and it would be done! So an hour later NOT 30 minutes it was finally done!!! So how happy and satisfied would you be??? Oh by the way NOT one apology from anyone!!!! We have had this done to us before here at Davis-Moore!!! My husband is in the service industry and this is NOT acceptable,while we were there there were other customers with the same TERRIBLE SERVICE!!!! We will NOT be returning here again!!! Recalls or not!!!! More
No Pressure! We have bought a few vehicles from Davis Moore. This time we worked with Tyree. We never felt pressured, or that Tyree needed to make a sale. Davis Mo We have bought a few vehicles from Davis Moore. This time we worked with Tyree. We never felt pressured, or that Tyree needed to make a sale. Davis Moore has a friendly feeling. They work together to make this a painless, even enjoyable experience. Thanks so much, Tyree! More
Our Third Cherokee It was time to trade in our 2003 Jeep Cheroke, which the mechanics at David-Moore had kept running for 187,000 miles. The technology changes after 15 It was time to trade in our 2003 Jeep Cheroke, which the mechanics at David-Moore had kept running for 187,000 miles. The technology changes after 15 years was challenging to learn. Our salesman, Tyree Johnson, helped us explore numerous options and found the perfect vehicle. He patiently went over everything new to us and will continue to tutor as needed. We have been Davis-Moore loyal customers for 33 years because we trust them to meet our needs. More