Davis-Moore Chrysler Dodge Jeep RAM FIAT
Wichita, KS
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Best ever. In a word, Rob was fantastic. He was responsive, and did everything necessary to communicate with me, and provide the information I needed to reach a In a word, Rob was fantastic. He was responsive, and did everything necessary to communicate with me, and provide the information I needed to reach a decision. When there was a little hickup due to incomplete info, he asked, revised and we made a deal. When I went into the dealership to finalize the transaction, he was friendly, welcoming, and thorough. What a great sales person. I'm an Internet friendly person, and am not local to this dealership. So having such a great Internet sales person really facilitated the transaction. I think, without Rob, this deal probably would not have happened. I really appreciated working with him, and highly recommend him. Actually, I would say my experience at Davis Moore was probably the best experience I have ever had buying a new car, and I have bought quite a few new cars! More
Making good on their offer. My husband and I went in after getting a great offer in the mail from the dealership to trade in our vehicle for a new one. The vehicle they told us w My husband and I went in after getting a great offer in the mail from the dealership to trade in our vehicle for a new one. The vehicle they told us we could get in the initial offer was no longer available when we went in. We were able to get a better vehicle at a comparable price. Tim went to great lengths to ensure we got the best deal available to meet the needs of our growing family. We have worked with Max on financing for several vehicles at Davis Moore now and he is always exceptional to work with. More
Excellent Salesman, ask for Tim in Davis-Moore My friend had an exceptional experience with Tim before. So, when we visited the dealer, we went straight to Tim. Tim learned quickly what I need/want My friend had an exceptional experience with Tim before. So, when we visited the dealer, we went straight to Tim. Tim learned quickly what I need/want for my brand new car. He was a very friendly and understanding salesman. Knowing that I was not ready to purchase the car yet during our first visit, he did not pressure me at all. Weeks and months passed, Tim only called us TWICE. Once to let us know the potential model I was looking had arrived in the dealership, and the second one was to let us know there was a good rebate going on. Unlike many other dealerships in town, their salesman called at least TWICE a week. With Tim, he worked patiently trying to find the best car for me and was able to get it delivered quickly. The price was competitive and they are willing to give you their best deal. My overall experience in buying my first brand new car with Davis-Moore was great, and I will definitely recommend Tim to anyone that was looking towards purchasing a vehicle with Davis-Moore. Remember to ask for Tim, he is the best salesman! More
They take care of the customer....you! Bought a 2003 Jeep Liberty Limited with low miles for a fair price. First long drive it over heated. They replaced the radiator (plugged), thermosta Bought a 2003 Jeep Liberty Limited with low miles for a fair price. First long drive it over heated. They replaced the radiator (plugged), thermostat, fluid etc....and not a problem in 11000 miles on and off road. The radio had an issue, they replaced it with another, no charge...a couple other things they took care of prior to the purchase and they put brand new tires (factory all season Goodyears) all the way around and this thing drives like a dream. When they had it for the radiator the detailed it and filled it with gas for me too.....If and when I buy a new Wrangler, I plan on buying it from these guys! Thanks Pete and Devon!!! More
Awesome service! We bought our 2015 Jeep Grand Cherokee last October. This spring the A/C quit working. We took it in and Matt got us a loaner. They had a hard time We bought our 2015 Jeep Grand Cherokee last October. This spring the A/C quit working. We took it in and Matt got us a loaner. They had a hard time finding the module needed and it took several weeks. They let us have a loaner the entire time and when all was said and done, we were treated like royalty! Chrysler helped out and we are still shocked at how well we were treated! We will trade here FOREVER!! More
Worth the Drive I ended up going to Davis-Moore because they had the exact Jeep I wanted. I was bummed out at first that I couldn't find what I wanted out West, becau I ended up going to Davis-Moore because they had the exact Jeep I wanted. I was bummed out at first that I couldn't find what I wanted out West, because it takes me longer to drive to the East side of Wichita... However, it was definitely worth the drive! Everyone at Davis-Moore is so friendly and helpful! They were never pushy, they seemed more concerned with my happiness than making a sale. I am very glad that I went to Davis-Moore to purchase my first vehicle! More
Redemption This is in response to my prior review. Davis Moore recognized the issues I reported and worked diligently to rectify my concerns. I feel they reali This is in response to my prior review. Davis Moore recognized the issues I reported and worked diligently to rectify my concerns. I feel they realized my expectations and began to work on my behalf to put me into a quality vehicle. Thanks to a great staff, all worked out very well for our family in the end. I will definitely let others know that I heard and responded to. Nice work D-M More
Service Dept response to voice-mail/on-line service queries I left a voice-mail message on 4/18/17 asking about the Express Lane services and received no response. Took my vehicle elsewhere for $422.85 of ser I left a voice-mail message on 4/18/17 asking about the Express Lane services and received no response. Took my vehicle elsewhere for $422.85 of service. On 5/29/17 I used their on-line system to request an appointment for service regarding steering wheel vibration and loose steering response. After waiting until 4:00 PM on 5/30/17 for a response I called the Service Dept.and made an appointment for the next day. There was no indication that anyone had reviewed the on-line system or had seen my on-line request. Davis-Moore almost lost another $1712.34 of my business Why have a voice-mail system or a on-line service request system if they are not being responded to?? More
Great Experience I went in knowing exactly what I wanted, which always makes car buying easier, and I had a great experience with Tim and Davis-Moore. I was treated ve I went in knowing exactly what I wanted, which always makes car buying easier, and I had a great experience with Tim and Davis-Moore. I was treated very well, all of my questions were answered and I was very happy with the value I was getting upon my purchase. Definitely recommend! More
who can you trust to do things right? In march 2017, i had frontend work done on my 08 ram 1500, including front-end alignment. A noticeable uneven wear appeared on my tire. I took the tru In march 2017, i had frontend work done on my 08 ram 1500, including front-end alignment. A noticeable uneven wear appeared on my tire. I took the truck to firestone. Not only did I have to replace the tire, but the lug nut had been stripped, so that has to be fixed. I thought Davis Moore was reputable, but I have learned from experience that this is a dream, not a reality. I will take the truck to davis-moore and have the lug nut replaced. They told me on the phone when I called them that the truck had an alignment and did not need one. Tell that to my empty pocket--the tires were not cheap. More