Davis-Moore Chrysler Dodge Jeep RAM FIAT

Took our Jeep into to have the alternator replaced, came back and the AC didn't work. We were told it was the TIPM unit which runs the AC and the alternator. It was obviously the new alternator that cause back and the AC didn't work. We were told it was the TIPM unit which runs the AC and the alternator. It was obviously the new alternator that caused the TIPM to go out. AC worked before we took it in. But it was our issue it wasn't. Right. More

Jordan was amazing. He approach us since we got there. He was knowledgeable and friendly, took care of us like we were family. Jordan Haffner was AWESOME! If you looking He approach us since we got there. He was knowledgeable and friendly, took care of us like we were family. Jordan Haffner was AWESOME! If you looking for a new vehicle that's your guy I highly recommend him. More

I don't believe in writing or posting negative reviews and I have never done so before, however after my last TWO disastrous experiences at Davis-Moore's service center, I feel it is imperative that I war and I have never done so before, however after my last TWO disastrous experiences at Davis-Moore's service center, I feel it is imperative that I warn others AGAINST bringing their vehicle to this service center! On both occasions I brought my Jeep in for a simple oil change / regular maintenance and drove away with a car that was in WORSE CONDITION than it was when I drove in. During each visit a mysterious ADDITIONAL PROBLEM was created. I was never given a sufficient explanation regarding HOW ALL OF THE SUDDEN my battery and back-up camera suddenly started to malfunction while in Davis-Moore's care. Again, both my battery and camera were working BEFORE I brought my car into the service center and I drove away distressed, angry, and disappointed because I suddenly have to contend with repairs for mysterious problems BOTH TIMES. While the shop manager was polite, he did nothing to solve the issue or KEEP ME AS A LOYAL CUSTOMER! Although I have brought my Jeep to Davis-Moore's service center since 2018, I will NEVER patronize that shop again and I suggest no one else does either! More

Our sales lady Tricia was knowledgeable and so friendly. I have no doubt we were treated just like she treats all her customers. I have no doubt we were treated just like she treats all her customers. More

Michael Peters from dodge service is one of the most knowledgeable Service advisors here in Wichita! Got a flat tire and Michael had me back to work via shuttle driver, in no time. All while working on knowledgeable Service advisors here in Wichita! Got a flat tire and Michael had me back to work via shuttle driver, in no time. All while working on my car. Then also provided a pick up so I could retrieve my vehicle after work. More

Went in for my free oil change, estimated wait hour to hour 15, hour 30 young lady comes out and service reccomend two new tires, declined mentioned how long it had been she suggested declining the wash hour 15, hour 30 young lady comes out and service reccomend two new tires, declined mentioned how long it had been she suggested declining the wash job I agreed. At an hour 50 car pulled up hour 55 they call me cost 46.71. Service manager busy on phone I'm done leave go to front ask for manager over service manager they send me back to service did not go well. He wanted me to go back to my car get items bring back to service then make another trip to leave, I just left More

Deception My husband and I decided to give Davis-Moore in Wichita a try after shopping around for a new Ram Rebel in KC. I first called and asked to speak to a My husband and I decided to give Davis-Moore in Wichita a try after shopping around for a new Ram Rebel in KC. I first called and asked to speak to a salesman and was transferred to a man named Grant Leffler. After talking with him on the phone a few times and texting back and forth several days and sending him dozens of pictures of our trade (and I was very direct several times on exactly we needed for payment) we decided we were interested. Grant told me (after informing him of a few other dealers and the average value of our trade and our credit scores, etc) that it would be no problem at all to be within our payment range. He mentioned he talked to Ian Murdick and he said it wouldn’t be a problem and to bring our trade in. I mentioned several times to Grant to not waste our time and yank our chain if it wouldn’t work. My husband took a day off work and we headed the two hours to Wichita. After spending time with Andrew and Ian they said the payment price we would be in wasn’t even close and it was $150 a month more than Grant told us. The dealer offered to put gas in our vehicle for our trouble so they could clear their conscious. The fact remains that they have “sales people” who aren’t even at the dealership and are located in another building to operate a call center, of sorts, and they will tell you anything at all to get you in the door. This dealer has hundreds of cars on the lot and they couldn’t even come close to the price we wanted. Both my husband and I felt scammed and conned and we wasted an entire evening, not to mention the day he took off work. The real kicker for me was Ian mentioned it was a “miscommunication problem” and they tried to just dust it under a rug and politely escort us out the door. There was no miscommunication at all. They simply did not care to lie about anything as long as we visited their lot. These big auto dealers do not care about their customers and only care about their bottom dollar and they certainly do not care that their business is deceiving customers. More