Davis-Moore Chevrolet - Service Center

Unsatisfied Service for the Second Time Worst quality of work I have ever received. This is the second time a service technician has failed to complete requested work to the fullest. The fi Worst quality of work I have ever received. This is the second time a service technician has failed to complete requested work to the fullest. The first was not installing all required bolts for a trailer hitch and the second, most recent, was not testing a wire installation to which the service advisor, Don C., informed me that it was factory installed, factory GM parts, and warrantied. He also informed me that the wire job was "good to go", 700 miles later and i find out that it is not even installed correctly but the wiring was never tested by the dealer (no power). The five foot wire harness was installed with one zip tie and lays over the exhaust. There was no power to the wire harness due to no fuses installed. Also the wires to the fuse box weren't installed as prescribed by a GM supplement which the dealership has access to. This all could of be avoided if the technician tested the wires harness, which was plug and play. So $250 more dollars, four more days of vacation used, and hopefully another dealership, two states over, will be able to fix/repair the wiring so that I can get back to Kansas. More

Awesome Service!!! The service department took great care of me and my car. They explained everything they did to me and got me out sooner than expected. The service department took great care of me and my car. They explained everything they did to me and got me out sooner than expected. More

performance of recall notices Completely satisfied with the repairs performed. My Traverse was working very well without the recall repair. I've purchased 5 new vehicles from Davis Completely satisfied with the repairs performed. My Traverse was working very well without the recall repair. I've purchased 5 new vehicles from Davis-Moore over the years. More

2 besties of many I'm sure! Christian sold me an awesome used car when I was really shopping for a new car, as he was new cars salesman, but his interest in me and my personal ne Christian sold me an awesome used car when I was really shopping for a new car, as he was new cars salesman, but his interest in me and my personal needs in a car led him to consider all options. He was great for that initial day, but the person I will deal with for the life of my car is Kimberly in the service department! She is AWESOME, I know this has to be a high stress, as we car owners are not happy if our cars are failing us. I see her interacting with each client as if they were the only one in the room, as she listens and calmly makes each person feel welcomed and cared for. It takes a special strong person to do this job and do it well. Kimberly, kudos to you girl! And of course Christian, you are the best! More

To whom it may concern: Let it be known that the To whom it may concern: Let it be known that the Service (invoice 649401) provided by Tiffany was exceptional! We had a 2013 Chevy Impala with a P To whom it may concern: Let it be known that the Service (invoice 649401) provided by Tiffany was exceptional! We had a 2013 Chevy Impala with a Power Steering leak. Tiffany coordinated the pick up of the vehicle at our Facilities Garage, gave feedback throughout the process (keeping us up-to-date) and we received our vehicle back in time for its delivery from our Site here in Wichita to another Site in Texas (one full day ahead of schedule). Therefore, Thank you Tiffany for a "Job Well Done". You Exemplify the "Team Work" attitude and we really appriceate working with you!!! Ed Service Contractor Administrator The Boeing Company More

Kimberly Gorton is an outstanding Service Advisor! She listens attentively, is always friendly, is eager to help solve problems, smiles a lot, and is very patient. Although Conner Ward doesn't have a gre listens attentively, is always friendly, is eager to help solve problems, smiles a lot, and is very patient. Although Conner Ward doesn't have a great deal of contact with Customers, he is easy to approach and always takes time to listen and discuss issues. All the staff are friendly and sincere in their efforts to assist Customers. The entire facility is always clean, well maintained, and comfortable. The two Customer waiting areas are open & airy, have ample plush seating, have flat screen TVs, free coffee & water, snack machines, Wi-Fi, an internet computer, and spotless restrooms. More