Davis-Moore Chevrolet - Service Center

I brought my 2011 Chevrolet 2500 HD Z-71 in for warranty work and then requested a full auto detail. Conner went above and beyond to make certain my experience was amazing. I own my own business and my truc work and then requested a full auto detail. Conner went above and beyond to make certain my experience was amazing. I own my own business and my truck is vital to my company. Being without it will waste an entire day of production and ultimately cost me money. Kimberly and Connor arranged for a loaner vehicle and kept me going while my vehicle was being worked on. I feel bad because I can be a difficult customer but both Kimberly and Connor were extremely pleasant and took care of every concern I had. Thank you so much. More

Conner treats me like family. Being a single mom and limited income, he has always advised me what really needs to be taken care of immediately and what can wait. Most places never do that, they are af limited income, he has always advised me what really needs to be taken care of immediately and what can wait. Most places never do that, they are after all the money they can get. Thank you Davis Moore for employing such caring people! Your awesome! More

Customer is always right is NOT expressed here even when PROVEN to be so!!!! Every problem/issue I stated that was wrong could not be denied but were NOT compinsated for...I dont care if its YOUR fault or PROVEN to be so!!!! Every problem/issue I stated that was wrong could not be denied but were NOT compinsated for...I dont care if its YOUR fault or not YOU MAKE IT RIGHT!!!! More

I would like to commend Kimberly and Connor on there outstanding customer care. I was in contact with Kimberly throughout my service, she was very concerned to make sure all my service needs where taken outstanding customer care. I was in contact with Kimberly throughout my service, she was very concerned to make sure all my service needs where taken care of. It was very much appreciated! I will continue to do my business with Davis Moore, they are great! More

I would recommend or not recommend this dealership for service. I took the car in for an oil change, tire rotation and advertised 28-point inspection. To my surprise (my car has over 162K miles on it), service. I took the car in for an oil change, tire rotation and advertised 28-point inspection. To my surprise (my car has over 162K miles on it), the service department did not have any comments or recommendations for any service. I presume checking the air filter is one of the 28 points inspected. We changed the air filter on our own afterwards because it has been awhile since I had done such. Yes the air filter is a little hard to get access but knew right away that the service department didn't even bother with it because if they would, they would have seen that the air filter desperatly needed to be changed. It was so dirty we had to shop vac the compartment before putting a new filter on because there were leaves, sand and gravel in there. It makes me wonder if they checked anything at all. More

Excellent service & friendly service, called to make an appointment, was given a time. Dealership called the day before the appointment to confirm. I arrived at the appointed time, they started the on an appointment, was given a time. Dealership called the day before the appointment to confirm. I arrived at the appointed time, they started the on time, no waiting. More

When I drove in, I was immediately met by Scott Davis. I When I drove in, I was immediately met by Scott Davis. I told him who I was and he asked what I was having trouble with. He wrote down the in When I drove in, I was immediately met by Scott Davis. I told him who I was and he asked what I was having trouble with. He wrote down the info I gave him and then checked my mileage. He not only was nice & polite, but was interested in my concerns. After he had written up the order, he again asked if I had any other problems. He offered to obtain a ride back home or I could stay in the lobby. Again, I asked how long the work would take & decided to stay. Scott came to me in the lobby telling me just what they had done to my Impala and telling me my vehicle would be ready in 10-15 minutes and that the paperwork would soon be ready. Shortly, I saw my vehicle and went to check out. The best part was that there would be no charge today since the work was under warranty. Everything had been fixed and I had a new "free" battery! I told him that they had really "made my day"!!! More

Had an unexpected radiator fluid leak pop up on a relatively new Cruze. We were home on the Christmas break and was able to get the car in quickly. This was helpful because it was much easier to ge relatively new Cruze. We were home on the Christmas break and was able to get the car in quickly. This was helpful because it was much easier to get this done while we were all home on holiday time off. Scott Davis let us bring it in and drop it off with virtually no notice and he got it done in less than 1 day. Scott was extremely easy to work with and listened very closely to all of my concerns. Thanks a bunch! More

Brought my brand new truck in for its first oil change. It was somewhat busy an waited there for over an hour til my truck was finished. When I was leaving I was really surprised they did not wash it. This It was somewhat busy an waited there for over an hour til my truck was finished. When I was leaving I was really surprised they did not wash it. This is the first dealership I've been to where they did not wash it after an oil change. Also bc I was told when I bought the vehicle that I would get two free washes. More

This auto dealership has been very helpful and dependable with the maintenance on my vehicle. They have serviced my vehicle several times and always very friendly and nice. They get it done on time and in a with the maintenance on my vehicle. They have serviced my vehicle several times and always very friendly and nice. They get it done on time and in a proper manner. Conner Ward was very helpful in filing my reimbursement claim for work done on my vehicle that was covered by a recall. Thanks to his help I received this reimbursement in a timely manner. I would recommend this service department to everyone. More