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Davis-Moore Chevrolet

Wichita, KS

3.3
493 Reviews

8200 West Kellogg Drive

Wichita, KS

67209

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Showing 493 reviews

July 18, 2019

Treated me like dirt My brother-in-law said he always had good experiences here. He clearly didn't deal with Clint Blaha. I went looking for a newer Tahoe and from the mo More

by altaic
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clint Blaha
Jul 19, 2019 -

Davis-Moore Chevrolet responded

Altaic, we are sorry to hear of this experience and this is not how we want out customers treated. As with many social media outlets we are unable to determine who you are based on the user name. We are also unable to find anything in our systems that might point us in the correct direction. Our General Manager, Mark, would like to visit with you about this experience. Can you please reach out to him at 316-749-4047. Thank you and sorry again!

Jul 24, 2019 -

altaic responded

My name is Allison. I find it very discouraging that because I am woman you try to discredit me. You tried to find me on social media and I wasn't in your system??? Some people exist in this world without Facebook or Twitter. If I am in your "system", please remove all of my information. Perhaps your manager should spend more time training his employees that woman deserve respect and shouldn't be treated like a piece of meat when they come to buy cars.

Jul 24, 2019 -

Davis-Moore Chevrolet responded

Allison, thank you for your response. We are not trying to discredit you at all and we didn't try to find you on social media. The reference about social media was that with the user name you chose to use on Dealer Rater (in this case the social media outlet referred to) gives us no indication who you are so we have no way to cross reference you in our system so that we can be the one to reach out and try to resolve this issue. That is why we had to ask you to reach out to our General Manager Mark at 316-749-4047. We have no way to remove all of your information from our system per your request without knowing who you are. So once again please reach out to Mark so that we can try to resolve this issue with you along with getting your information so that we know who to remove. Also our General Manager is trying to use this as a training moment to make sure something like this doesn't happen again, but would like all the details so that he can know how to best work with his team on this issue. We expect every customer male/female, gay/straight to be treated with the utmost respect because without our customers we do not have a job. Thank you and sorry again for the issue.

March 17, 2019

Recall on my Camaro From start to finish was very pleased at communication and the work that was done. Will do business with again. Also, was my first time at Davis-Moor More

by Camaro Roxxie Dust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Scott Davis
Mar 18, 2019 -

Davis-Moore Chevrolet responded

Thank you for your business and feedback. We appreciate you giving Davis-Moore the opportunity to earn your business.

March 10, 2019

Time consuming I made an appointment well in advance to come in on Saturday. We got there 10 minutes early to make sure we were on time. All we needed was an oil ch More

by Jmrausch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hannah Bentz
Mar 11, 2019 -

Davis-Moore Chevrolet responded

Good morning, we are sorry to hear of the issue that you had with out service department. Our service management team would like to visit with you about your experience. Many times the names on social media do not match anything in our system. If you do not hear from us today it is because we were not able to figure out who you were by the name used on here. Please reach out to Jeff or Tiffiny at 316-749-4033 or 316-749-4133. Thank you and sorry again for the experience.

February 26, 2019

oil change Overall rating is from past experiences. Just had an oil change that took 2 1/2 hours. When I checked on it was told they had just finished. Problem b More

by Hemi//16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in sales 2 years ago
Feb 27, 2019 -

Davis-Moore Chevrolet responded

Hello there, first off we would like to apologize for the issues that you had with our service department. Our service management team would like to visit with you about this experience. You posted on our Chevrolet page, but sounds like you may be talking about our Chrysler location. Unfortunately with your user name we are unable to tell who you are and so we can't reach out to you. So if you would please reach out to us that would be great! If it was truly the Chevy location please reach out to Jeff or Tiffiny at 316-749-4067. If it was the Chrysler location please reach out to Chris or Padric at 316-618-2268. Thank you and sorry again about the issue!

Feb 27, 2019 -

Davis-Moore Chevrolet responded

Hello there, first off we would like to apologize for the issues that you had with our service department. Our service management team would like to visit with you about this experience. You posted on our Chevrolet page, but sounds like you may be talking about our Chrysler location. Unfortunately with your user name we are unable to tell who you are and so we can't reach out to you. So if you would please reach out to us that would be great! If it was truly the Chevy location please reach out to Jeff or Tiffiny at 316-749-4067. If it was the Chrysler location please reach out to Chris or Padric at 316-618-2268. Thank you and sorry again about the issue!

September 29, 2018

Above and Beyond!! Purchased a used Chevy Pickup which came with a 30 day 50/50 parts and labor warranty. On day 28 I noticed the check engine light on, (Friday afternoo More

by chevy5300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Gorton
Oct 01, 2018 -

Davis-Moore Chevrolet responded

Wow, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Kimberly went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Take care, Mark Ouelette Sales Manager 316-749-4047

September 08, 2018

Sales Rep Jimmy Our Sales Rep Jimmy was awesome!! He was very honest and upfront. The environment was very laid back, never did we feel pressure into anything. More

by prettygurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Feld, Jimmy Clevenstein
Sep 10, 2018 -

Davis-Moore Chevrolet responded

Thank you for your business and review!

September 01, 2018

Horns for 2015 Corvette Date of Service July 4, 2018 Purchased part (HORN) for $63.10 and installed in 30 minutes on August 22, 2018. First of all the experience over t More

by Lynnestricklyn
Recommend Dealer
No
Employees Worked With
Tiffiny Ybarra, John Goldsmith
Sep 04, 2018 -

Davis-Moore Chevrolet responded

Hello Lynne. We are sorry to hear about the experience that you had at our dealership.  We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened.  Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Jeff Williams, Service Manager

August 23, 2018

Service We had our vehicle in to have the oil changed on 6/1/18. Driving to work on 8/21 bells started going off. Had light on the dash for brakes and a cou More

by Curt Sullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Davis
Aug 24, 2018 -

Davis-Moore Chevrolet responded

Curt, we apologize for the service that you have received from us. As you are aware our Service Manager has reached out to you to visit with you about your experience and have gotten things cleared up. Sorry again for the issue and we will be here to assist in the future. Also feel free to reach out to the Service Manager Jeff if you have any further questions or concerns.

August 14, 2018

Above and Beyond My fiance and I just purchased our 2nd vehicle from Davis Moore. Skyler Tarbell went above and beyond to meet all of our needs. He was very knowledgea More

by Jkelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faron Cassity, Skyler Tarbell
Aug 16, 2018 -

Davis-Moore Chevrolet responded

Jkelley, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Take care, Mark Ouelette Sales Manager 316-749-4047

June 14, 2018

Treating people right I needed some things done for my 2017 Chevy Silverado. I couldn't be happier with how Jeff Williams and Scott Davis took care of me and my vehicle. We More

by Eden,RonW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Davis, Jeff Williams
Jun 18, 2018 -

Davis-Moore Chevrolet responded

It was great to have you back in to see us. Thank you for the kind review and we look forward to working with you in the future.