Davis-Moore Chevrolet

Purchase The best part so far was my sales man Robert Dozal. Did a great job and got me a great deal. I would do business with him again. The best part so far was my sales man Robert Dozal. Did a great job and got me a great deal. I would do business with him again. More

Excellant customer service I bought my first car from Davis Moore Chevrolet. The salesman, Robert, did great making me feel comfortable with the process. I also appreciated be I bought my first car from Davis Moore Chevrolet. The salesman, Robert, did great making me feel comfortable with the process. I also appreciated being allowed to take the test drive on my own and with as much time as needed. Mark also provided help along the way making it all a great experience. More

Purchase Very happy with my buying experience. Big Al and his assistant made my decision to purchase my jeep very easy and smooth. Was pleased with all all the Very happy with my buying experience. Big Al and his assistant made my decision to purchase my jeep very easy and smooth. Was pleased with all all the service I received including Foran with the finance information. Would definitely recommend this dealership and these guys for anyone in the market to purchase a vehicle. More

Key Fob Recently purchased a 2015 Chevrolet Silverado from another dealer in Wichita. They provided one key and two fobs, except one of those fobs did not wor Recently purchased a 2015 Chevrolet Silverado from another dealer in Wichita. They provided one key and two fobs, except one of those fobs did not work with the vehicle. I contacted Davis-Moore and they said it has to be programed by a dealer and it will cost $35.00. Without any other options, I took it up to them and got it in. I only waited about 10 minutes when they came and got me. I pulled my wallet out, ready to pay, and the guy at the counter said "you won't need that". I was VERY confused. He stated that they ran it under warranty and it wasn't going to cost anything. While I know this is the warranty and not the dealer, they could of just taken my money anyway, but they did not! Amazing service. I have had my fair issues with vehicles in the past, but they have always been honest and upfront with everything. Great service and thank you Scott!!! More

Best vehicle buying experience I had an outstanding car buying experience at Davis Moore Chevrolet. I drove from Dallas, TX to Wichita, KS to pick up a CPO 17 Corvette GrandSport. T I had an outstanding car buying experience at Davis Moore Chevrolet. I drove from Dallas, TX to Wichita, KS to pick up a CPO 17 Corvette GrandSport. The morning I was supposed to perform the trade my 15 Corvette Z51 refused to crank in the hotel parking lot. Dejected, I got it towed to Davis-Moore Chevy expecting the worst. When I got there the service department worked hard to diagnose my car and figured out it was a starter motor and would be covered under warranty of my trade in. Big shout out to the service advisor "Nick Brown" who worked tirelessly under pressure and got this sorted out for me. My sales consultant "Big Al" proceeded with the previously agreed upon deal with NO changes. Due to it being late in the day my credit union couldn't close the loan in time. The dealership made arrangements for me to get back to Dallas and courtesy delivered the car to me when the finance piece was wrapped up!! Me and my wife are still speechless with the level of care, courtesy and respect we received from all staff members of this dealership including Sales, Service and Finance. More

Results Oriented Unscheduled car repair on a Monday! These guys rock! They performed the diagnostic, got the part, installed the part all in the same day! Same day ser Unscheduled car repair on a Monday! These guys rock! They performed the diagnostic, got the part, installed the part all in the same day! Same day service! They even included a free ride to my workplace. Scott and Conner gave us exceptional service today! Thank you from David and Lisa! More

Big AL is the man! Our initial deal fell through when the bank wouldn't give us what was needed to make the purchase, however the team at Davis Moore remember what we or Our initial deal fell through when the bank wouldn't give us what was needed to make the purchase, however the team at Davis Moore remember what we originally, came in for and they found us the car of our dreams. Between Big Al the general manger Mark, and Faron in financing we made a deal, we are now driving a 2017 Camaro Convertible Super Sport, and xxxx we look good doing it. Go see Big Al, he is like a magician, he makes things happen!!! More

Unbalanced Tires and Loose Lug Nuts I got an oil change a set of new tires. Turns out two of the tires were out of balance, all of the lug nuts on one wheel we're loose and the other th I got an oil change a set of new tires. Turns out two of the tires were out of balance, all of the lug nuts on one wheel we're loose and the other three wheels each had at least one loose lug nut. Accidents and mistakes happen. It sucks when they happen to you, but they happen. When I informed service ice rep, Kimberly Gorton, the process to get the problems corrected started. I've been a customer because the shop handled service on my employers fleet. I've also used then for my own car. As always, Kimberly was great to work with. But she took the next day off. The customer service took a nose dive. Ended up keeping my car a day and a half to get balanced tires put on. Rather than make this already long review even longer with several examples and quotes from the employees I dealt with that pissed me off, I'll just give the highlights - being told the new tires are "on us" when I called for an update on day two of them trying to put balanced tires on my car. Very magnanimous of them, given I already paid for four tires. Then while trying to get my key the cashier asked for a little under $400 to pay for the two tires they needed to put on. Everyone I talked to was indifferent and/or sort of xxxxty. Except Kimberly. She's the only one who even apologized. I wasn't expecting money back or anything I didn't pay for, but an apology and a basic level of customer service would have been nice. Their mistake was dangerous and inconvenient. The negligence and the apathy will drive me to another service center. More

Kim is the best CSR .give that girl a big raise We were having an issue with our Chevy Cruze and brought it in for service. Long story, but Kim was able to get the car covered under a prior insuranc We were having an issue with our Chevy Cruze and brought it in for service. Long story, but Kim was able to get the car covered under a prior insurance claim and get me a rental car for a couple of days also covered under the insurance claim. Thank you so much for all your help, you are the best. More

Excellent Service Extremely satisfied customer. Service department gives excellent service. All of the staff are always courteous, friendly, and helpful. I particularly Extremely satisfied customer. Service department gives excellent service. All of the staff are always courteous, friendly, and helpful. I particularly love working with Alyssa. She is always wearing a smile & answers all my questions. She is very knowledgeable about the services I need. More