
Davis Honda
Burlington, NJ
Filter Reviews by Keyword
By Type
Showing 825 reviews
(MUCH LOVE) I came here, because I was on the Internet, chatting with Melissa Scavetta, very polite, very helpful. And coming here today, and leaving with a brand I came here, because I was on the Internet, chatting with Melissa Scavetta, very polite, very helpful. And coming here today, and leaving with a brand new HR-V 2016, My Wife is HAPPY, so that makes me HAPPY!!! My Name Is Marcus, we did the deal and everything was very successful, so I will be back to get my new SOMETHING??? I just know, I will be returning to DAVIS HONDA again. Especially I would like to THANK, (JAMES LOVE) very calm, very cool!!! Kind of reminds me of myself!!!?????? Also, I would like to think Dominique very helpful, CONGRATULATIONS TO YOU, for making the deal. More
Buyer beware They use the bait and switch method at this dealership. they advertise the car for a much lower price then we you ask for the actual price not only d They use the bait and switch method at this dealership. they advertise the car for a much lower price then we you ask for the actual price not only do they take on the 1000.00, they will tack on 995.00 for the certified Honda warranty that comes with vehicle anyway. Also be careful that they don't shop your credit application to many different banks. We told them we already had the financing and wanted to use our bank. They used a copy and of our credit app and shopped it to over 7 banks without our permission. Be very careful when signing any paperwork with John Roche, he had my fiancé sign a one form when he was signing for the car and it turned out to be a copy of a different credit application and when we insisted on getting a copy they told us they didn't have it. Tried to tell us they gave us everything. We ended up cancelling the deal and returned the car. We also dealt with Mario who is one of the Sales Managers he's very rude and unprofessional also. When we returned their car I inadvertently gave them my Honda Odyssey key with their car key and they now are claiming they don't have that either. There was a woman that sits in an office next to John Roche's office she was pissed at us for not trusting them and the fact that we returned the car, she started yelling at me and tried to get me engaged in a screaming match about returning our deposit. You'll notice that their names don't appear in the employee listing on this site. Buyer beware More
16 accord Positive experience. Keith is great. Bernadette is also. I would tell my family and friends to purchase from Davis Honda. I love my brand new accord. Positive experience. Keith is great. Bernadette is also. I would tell my family and friends to purchase from Davis Honda. I love my brand new accord. More
used car purchase I purchased a certified preowned honda accord for my daughter and they were fair and helpful. It was a rewarding experience both with the sales man a I purchased a certified preowned honda accord for my daughter and they were fair and helpful. It was a rewarding experience both with the sales man and the sales manager More
GREAT CAR, GREAT PRICE Andrey Penkhasov at Davis Honda was fantastic to work with. He was knowledgable when it came to the differences in the years and various configuratio Andrey Penkhasov at Davis Honda was fantastic to work with. He was knowledgable when it came to the differences in the years and various configurations of the Honda Pilot. Audrey was patient as I test drove and contemplated which car was best for me. Additionally, he was able to assist in negotiating a great deal for my dream car. Meanwhile, the used sales manager, James Love, and finance manager, John Roche, were very informative and helpful in obtaining the best deal for me. Once the deal was closed Audrey continued to offer further assistance in setting up my car features to meet my needs. Overall, a great experience. More
Buying experience Andrey Penkhasov was my salesperson which made my experience as pleasant as possible if you know the stress in buying a car. He went over all the feat Andrey Penkhasov was my salesperson which made my experience as pleasant as possible if you know the stress in buying a car. He went over all the features and after the purchase still took time with me to go over the features again. He talk you through the negotiations and I didn't find him condensing at all. I feel alot of salesperson's could learn from Andrey approach on selling cars. He axactly likes his job and it shows through his actions. More
Great service Walking into davis honda, i did not know what to expect. My sales person and the use car sales manager was very knowledgeable about the vehicle i was Walking into davis honda, i did not know what to expect. My sales person and the use car sales manager was very knowledgeable about the vehicle i was looking at. The price was RIGHT. More
amazing Nice experience with them, good customer service and finance department, work hard to get the best deal and have the best price on the market. Nice experience with them, good customer service and finance department, work hard to get the best deal and have the best price on the market. More
Not Recommended for used car purchase My son, husband and I visited Davis Honda yesterday, 26Dec2015, hoping to purchase a used Honda for my son. I have long standing relationship with t My son, husband and I visited Davis Honda yesterday, 26Dec2015, hoping to purchase a used Honda for my son. I have long standing relationship with this dealership going back to when it was Willis Honda, purchasing my first new car in 1990, a new Honda Accord. My youngest son has made 2 new car purchases since 2013, both were successful encounters. Synopsis of yesterday's encounter: My son had his own financing and was willing to consider competitive financing offered by the dealership. The maximum cost he could afford was fixed. We were looking for used Honda Civics no older than 2010, $11,000, less than 30,000 miles. The Civics we looked at were 2012-2014. Most had window sticker prices between $13k-$17k. We were shown a 2012 Civic LX, White, clean 26,000miles. Very nice. We were told the price would start at $12,000. The sales manager, whose name and photo is not available on this webpage, presented us with additional fees added on to this $12k: 1. Deduction of loyalty discount (adding $1000 back to the cost) because we did not have a Davis Honda vehicle to offer as a trade. They said the price of $12k they spoke of included this loyalty discount, which has nothing to do with being a repeat customer or recommending friends and family. 2. The pre-owned certification/warranty sticker on the window indicates the opportunity to purchase pre-owned certification/warranty at the price of $1000. This would purchase 1 year of bumper to bumper warranty and extend the remaining factory warranty from 2 more years to 5 more years - which they spin this as a 7 year warranty, as if you are purchasing 7 years. 3. We would need to pay $495 for the car having been cleaned and detailed. This fee was non-negotiable. Apparently this service is not part of the Davis Honda preparation for selling a used car. 4. $400 Documentation fee. We requested an explanation of what this fee included and we were given a dubious response that equated to this being a non-negotiable fee. 5. $160 MVC fee. We asked why this fee was so high and why it wasn't part of the documentation fee. Again, a dubious response that equated to the fee being non-negotiable (Blah-bla-blah). 6. taxes - truly unavoidable fees In addition to the crazy, up-pricing, we were made to wait for hours while they goofed off saying they were trying to compete with the financing my son already had. This is a usual practice for Davis. They believe keeping you in the dealership for hours benefits their profits somehow. I think they believe it makes the customer desperate. When we refused to pay the price asked, we were told they did not know if they had any cars on the lot in our price range, we would have to walk the lot. We walked onto the lot and into our cars and drove away. We spent about 4.5 hours here. In the end, what they wanted was a down payment. My son had a trade in vehicle but no extra money for a down payment. They did not approach the conversation honestly saying he would need a down payment for the deal to work. They danced around the wording. We had already looked of other cars at a dealership down the road prior to coming to Davis. We went to J & S Autohause on 541, Mount Holly and purchased a 2013 Silver LX Honda Civic with 21,000 miles for $14,000 total, that included the trade and a small down payment. The entire transaction took less than 2 hours. It was one of the most pleasant car buying experiences I've ever been a part of. Thank you Eli and Team!! More
not a chrismass sale I really hoped to leave w/ a car today. I went to buy a $15300 civic which turned out to cost over $19000! That's what you call a holiday sale?! A sa I really hoped to leave w/ a car today. I went to buy a $15300 civic which turned out to cost over $19000! That's what you call a holiday sale?! A sales manager (Mr. Love) didn't even want to sell the car for $15500....wow....big loss Davis Honda. Just wasted 2hrs of my time there. More