Davis Honda
Burlington, NJ
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Deceptive practices I went to this dealer after seeing a couple of CERTIFIED Pre-Owned Hondas that I was interested in. After test driving and thinking that I liked one I went to this dealer after seeing a couple of CERTIFIED Pre-Owned Hondas that I was interested in. After test driving and thinking that I liked one enough to buy it, we sat down to do the paperwork. The salesperson started adding on the fees...the first one blew me away. Besides the cost of the advertised CERTIFIED vehicle, I had to pay an additional $995 to actually certify the car. There is no fine print that says that this is their practice. The explanation I received is that the vehicle is 'qualified' to be certified, but you have to pay for the actual certification. They tried to convince me that this is how it's done. Aside from that, the fees for dealer prep (washing and cleaning the car) was another $495 and the documentation fees (filling out the paperwork) was another $499. This did not include tags, registration, or taxes. I later found out that these fees are outrageously high. I also found out that this is NOT how it's done at other dealers. In checking out the websites of some other dealerships, I saw that it is very clearly stated that the cost of the vehicles includes the Certification. I think this practice at Davis Honda is very deceptive. I immediately felt like they lied and were trying to scam me, so I walked away. I would never recommend anyone to this dealer. Not sure if it's a Honda thing, or a dealer thing, but I wound up buying a Toyota at a dealer that was the complete opposite of Davis! I don't blame the salesperson, it's not his fault so I won't name him; he was nice enough. I felt sorry for him that he had to work under those conditions. More
New Lease Purchase Excellent Customer Service. Been dealing with Willis and now Davis for over 20 years. Will keep coming back. Thanks again for the great leasing expe Excellent Customer Service. Been dealing with Willis and now Davis for over 20 years. Will keep coming back. Thanks again for the great leasing experience. More
(MUCH LOVE) First and foremost, I want to apologize for my grammar mistakes that I made in my first review, I want to thank Dom Jones personally for all of his he First and foremost, I want to apologize for my grammar mistakes that I made in my first review, I want to thank Dom Jones personally for all of his help with my Wife, with that being said, I would also like to thank James Love again, the team pulled together and closed the deal. I hope when I return I too, can leave with my new vehicle as well, my situation is a real piece of work, I hope the team is up to the task, I will help them with whatever they may need, I can not say it enough, (VERY HELPFUL, VERY POLITE) and my Wife is very HAPPY!!! So in turn that makes me HAPPY!!! My name is Marcus and I would definitely recommend (DAVIS HONDA) to all of my friends, I work for the City of Philadelphia ( Dept of Streets) and believe me a lot of my co-workers are looking for new vehicles, so the first name that I will mention, (DAVIS HONDA)!!! To the "DREAM TEAM" Melissa Scavetta, Jay Love, Dom Jones, and Mario. Two Thumbs Up!!! THANK YOU AGAIN!!! One more member I almost forgot Bernadette crunching those numbers!!! You all made it possible!!! More
(MUCH LOVE) I came here, because I was on the Internet, chatting with Melissa Scavetta, very polite, very helpful. And coming here today, and leaving with a brand I came here, because I was on the Internet, chatting with Melissa Scavetta, very polite, very helpful. And coming here today, and leaving with a brand new HR-V 2016, My Wife is HAPPY, so that makes me HAPPY!!! My Name Is Marcus, we did the deal and everything was very successful, so I will be back to get my new SOMETHING??? I just know, I will be returning to DAVIS HONDA again. Especially I would like to THANK, (JAMES LOVE) very calm, very cool!!! Kind of reminds me of myself!!!?????? Also, I would like to think Dominique very helpful, CONGRATULATIONS TO YOU, for making the deal. More
Buyer beware They use the bait and switch method at this dealership. they advertise the car for a much lower price then we you ask for the actual price not only d They use the bait and switch method at this dealership. they advertise the car for a much lower price then we you ask for the actual price not only do they take on the 1000.00, they will tack on 995.00 for the certified Honda warranty that comes with vehicle anyway. Also be careful that they don't shop your credit application to many different banks. We told them we already had the financing and wanted to use our bank. They used a copy and of our credit app and shopped it to over 7 banks without our permission. Be very careful when signing any paperwork with John Roche, he had my fiancé sign a one form when he was signing for the car and it turned out to be a copy of a different credit application and when we insisted on getting a copy they told us they didn't have it. Tried to tell us they gave us everything. We ended up cancelling the deal and returned the car. We also dealt with Mario who is one of the Sales Managers he's very rude and unprofessional also. When we returned their car I inadvertently gave them my Honda Odyssey key with their car key and they now are claiming they don't have that either. There was a woman that sits in an office next to John Roche's office she was pissed at us for not trusting them and the fact that we returned the car, she started yelling at me and tried to get me engaged in a screaming match about returning our deposit. You'll notice that their names don't appear in the employee listing on this site. Buyer beware More
16 accord Positive experience. Keith is great. Bernadette is also. I would tell my family and friends to purchase from Davis Honda. I love my brand new accord. Positive experience. Keith is great. Bernadette is also. I would tell my family and friends to purchase from Davis Honda. I love my brand new accord. More
used car purchase I purchased a certified preowned honda accord for my daughter and they were fair and helpful. It was a rewarding experience both with the sales man a I purchased a certified preowned honda accord for my daughter and they were fair and helpful. It was a rewarding experience both with the sales man and the sales manager More
GREAT CAR, GREAT PRICE Andrey Penkhasov at Davis Honda was fantastic to work with. He was knowledgable when it came to the differences in the years and various configuratio Andrey Penkhasov at Davis Honda was fantastic to work with. He was knowledgable when it came to the differences in the years and various configurations of the Honda Pilot. Audrey was patient as I test drove and contemplated which car was best for me. Additionally, he was able to assist in negotiating a great deal for my dream car. Meanwhile, the used sales manager, James Love, and finance manager, John Roche, were very informative and helpful in obtaining the best deal for me. Once the deal was closed Audrey continued to offer further assistance in setting up my car features to meet my needs. Overall, a great experience. More
Buying experience Andrey Penkhasov was my salesperson which made my experience as pleasant as possible if you know the stress in buying a car. He went over all the feat Andrey Penkhasov was my salesperson which made my experience as pleasant as possible if you know the stress in buying a car. He went over all the features and after the purchase still took time with me to go over the features again. He talk you through the negotiations and I didn't find him condensing at all. I feel alot of salesperson's could learn from Andrey approach on selling cars. He axactly likes his job and it shows through his actions. More
Great service Walking into davis honda, i did not know what to expect. My sales person and the use car sales manager was very knowledgeable about the vehicle i was Walking into davis honda, i did not know what to expect. My sales person and the use car sales manager was very knowledgeable about the vehicle i was looking at. The price was RIGHT. More