Davis Gainesville Automotive- Service Center

Everyone was super nice from start to finish! I loved the video I was sent while my car was being worked on , and the knowledge:) Tyson was great I loved the video I was sent while my car was being worked on , and the knowledge:) Tyson was great More

I have been going to Davis Gainesville Chevrolet/Mazda for several years now and have been very happy with the service department for their fast service and courtesy. for several years now and have been very happy with the service department for their fast service and courtesy. More

Sydnee was excellent! ! We loved her from the start. She was very knowledgeable about all the vehicles we were looking for. Answered all our questions and was very frien ! We loved her from the start. She was very knowledgeable about all the vehicles we were looking for. Answered all our questions and was very friendly and personal. Did not feel pressured at all - great experience from beginning to end. Carl was excellent too when it came to all the paperwork. 3rd vehicle we've bought from Davis - won't be the last!! More

The work was done ✔️ Took too long to get started even though I had an appointment. First wrong part ordered and in the end all good. though I had an appointment. First wrong part ordered and in the end all good. More

Joshua communicated well with us and called the tech then went to the car to verify the answer to our question. went to the car to verify the answer to our question. More

Paul Roark is the best server advisors quick and easy schedule appt great service thanks schedule appt great service thanks More

Did not fix anything. because there is no check engine light on, they sent my vehicle home. this vehicle still has gear shifting problems. I shouldn’t be filling the shif because there is no check engine light on, they sent my vehicle home. this vehicle still has gear shifting problems. I shouldn’t be filling the shifting in a automatic, especially a 2023 vehicle. and it’s real bad at times. I had the same exact problem in my 2017 Chevy Silverado took it to Miami Kendall Chevrolet and they fix the problem without the check engine light being on. I am upset that I have to deal with this in a brand new car. More

Very efficient . Nice to deal with. Very helpful. The video was helpful. I had a short wait time. Nice to deal with. Very helpful. The video was helpful. I had a short wait time. More

Ariel is the best salesman! Make sure you ask for him. The service department is great as well. They always listen to me and provide answers and solutions. Thank you! Make sure you ask for him. The service department is great as well. They always listen to me and provide answers and solutions. Thank you! More

I have had a relationship with Davis Chevy for more than 12 years. During this time I have purchased 5 vehicles and used the service department for maintenance on them all. This experience is by far the w 12 years. During this time I have purchased 5 vehicles and used the service department for maintenance on them all. This experience is by far the worst and will be my last time dealing with Davis Chevy. My car was brought in Sept 5th. I was given an estimate of $1600 for repairs on Sept. 7th during this call I was told that per management no repairs would be made until full payment was received in advance. This made me extremely angry as I have never been told this before. After a couple days of calling around to get estimates at other shops I decided to make the advance payment so that Davis Chevy could proceed with the repairs. Payment of $1553 was made on 9/15. I called back on 9/20 to check on status but advised it was not yet completed. Received a call on 9/22 advising that additional payments needed to me ordered for the repairs totaling $228.77 and I needed to decided immediately if I wanted to proceed due to timing/delivery/GMC strike issues. Finally me car was finished on 9/25. Bottom line it was very upsetting for an up front payment to be requested from a loyal customer. In additional the time frame for the repairs but me I mind because I had to pay for a rental the entire time. At no time was a courtesy car even offered despite me telling them I was paying for a rental. ***Ms. Sharon Keene was pleasant during my encounter, however the issues I had were beyond her*** More