Davis Chevrolet
Houston, TX
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Service Great Saturday morning service made appointment last week. Took only 2 hours even though 50’cars came in . Mine came ahead clean area wait room area Great Saturday morning service made appointment last week. Took only 2 hours even though 50’cars came in . Mine came ahead clean area wait room area More
Great service Anohr satisfactory experience with Davis' service department. Kristopher Running and Lina were great. Receiving a loaner and shuttle was helpful. Ca Anohr satisfactory experience with Davis' service department. Kristopher Running and Lina were great. Receiving a loaner and shuttle was helpful. Car running great so far. More
Promises are not kept I purchased my 2017 Silverado extended cab on August on the last week immediately after the hurricane Harvey storm. During the deal I was promised to I purchased my 2017 Silverado extended cab on August on the last week immediately after the hurricane Harvey storm. During the deal I was promised to receive a spray in bed liner and was told to simply contact my sales person (Jamail) when ready so it can be scheduled and during this time I would also get a loaner vehicle. In September 2017 I called the receptionist in the sales department and she transferred my call to Jamail where I left a message however several days passed without a call back). Since my work requires a great deal of driving, my first oil change approached and it needed it so I scheduled it also Monday October 2nd at 8am. For my first oil change, I scheduled it online (received an email confirmation of my exact request) and it had a comment section where I indicated specifically I wanted the spray in bed liner to be done as well. I assumed that naturally since I didn't have any luck with a call back from my sales guy this would most certainly be noticed and proceeded to go to my appointment on the date scheduled. I arrived to my appointment early in the morning and thus informed the greeter, letting him know the reason of my appointment: oil change and spray in bed liner, showed him the "we owe you" document I received during my purchase and he took it with him. I mentioned I was told of the loaner vehicle i was promised. He said that this is something he would check on and asked me to wait in waiting area so I did. Almost three hours passed and finally I was called to get my vehicle and was told I needed to speak to the service manager Sean who will tell me about the status on the bed liner. I waited some more time to speak to the manager who said that oil change was done however no bed liner as this is needed to be scheduled by the sales person who sold me the vehicle. No apology was offered even once by any of the people who spoke with me neither was my "we owe you" document returned other than what showed on my oil change receipt. It is now the end of the year and still I have had no luck in getting my sales person to call me back neither getting a sales manager to return my calls that I have left. I can understand that perhaps the sales person is no longer employed there and thus no call back however when even the receptionist transfers your call to the sales person you mention and transfers the call to the sales manager Tom Pearson, one would assume that at least a call would be returned by somebody. Alas this is not the case at all. More
AMAZING I just recently took my truck in for service the guys there did a great job. My experience from the beginning when I scheduled my appointment to end w I just recently took my truck in for service the guys there did a great job. My experience from the beginning when I scheduled my appointment to end when I picked up my truck was really good. The guys did the service and also washed the vehicle for me. Every time I take my vehicle to serviced I am a happy customer. I will definitely recommend this department to everyone. They listen and understand your needs. I am very appreciative for their help and support. Thanks a bunch. More
New truck for Son Looked all over Houston area for a deal on a 2015 or 2016 Chevy Crew Cab LT truck for my son. After looking at 20 trucks, it turned out we could get a Looked all over Houston area for a deal on a 2015 or 2016 Chevy Crew Cab LT truck for my son. After looking at 20 trucks, it turned out we could get a better deal on a 2017 from Davis Chevrolet. Mr. Bains, our sales rep, was great to work with and my Son is thrilled with his new truck. More
I enjoyed my experience here Service agent and desk receptionist were kind and friendly. Drop off and pick up was quick, and easy. They gave a courtesy reminder for when the car Service agent and desk receptionist were kind and friendly. Drop off and pick up was quick, and easy. They gave a courtesy reminder for when the car was ready. I enjoyed my experience here. More
SAME OLD LIES! Tried to do the online buying process. They just kept trying to get me to come in. One lie after another. I did everything needed online. Finance, sho Tried to do the online buying process. They just kept trying to get me to come in. One lie after another. I did everything needed online. Finance, shop, trade in appraisal and they made me do it all over again. Don't waste your time. Oh and Jamail hung up on me but no one apologized for his attitude. More
Very satisfied. Vic Tuli was very courteous throughout the purchasing process. He was well informed on all features of the product line and optional features offered Vic Tuli was very courteous throughout the purchasing process. He was well informed on all features of the product line and optional features offered by GM. More
Excellent customer service Excellent customer service, I spoke with Justin at the dealership. Justin was able to get my car serviced the same day I called. I have been to this d Excellent customer service, I spoke with Justin at the dealership. Justin was able to get my car serviced the same day I called. I have been to this dealership twice now, and both experiences have been great. More
Excellent Car Buying Experience Car buying can become a very daunting task - - but at Davis Chevrolet -- from the sales rep (Mike White) to the floor manager when I walked in, the ex Car buying can become a very daunting task - - but at Davis Chevrolet -- from the sales rep (Mike White) to the floor manager when I walked in, the experience was pleasant and above all professional. More