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Davis Chevrolet
Houston, TX
154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 154 reviews
September 05, 2018
Theives and Poor Service I purchased my 2014 Cruz from this dealership had no problems in the beginning took it back to dealership for service oil changes and inspections long I purchased my 2014 Cruz from this dealership had no problems in the beginning took it back to dealership for service oil changes and inspections long wait even with appointments but tried to show my customer loyalty with them. On Friday, I took my car without an appointment because it was hesitating in starting waited for over two hours nothing, so I left and came back two hours later and they still had not look at the car it had just been sitting in the back, water on the car from rain was the indication. So I took my car and left. Got up on Sunday morning to go to church and the car would not say anything. Monday was a holiday and the service department was closed, got to the dealership around seven thirty on Tuesday and it still took them an hour and a half before they came to tell me what was wrong with my car. So add the hours for diagnostics four hours Friday and an hour and a half Tuesday if my math is correct five and a half hours to tell me the battery was bad and one of the cables needed replacing. Now the battery that came with the car quit working about a year and a half after I purchased the car and they replaced it with no charge, so you would think the replaced batter had at least three years of battery life on a car that has less than seven thousand miles on it, well it didn't. I was told it was two years and five months since the battery was replaced and I would have to purchase a new battery and cable and with labor the cost would be $300.00. The time the car spent sitting on their lot should have cover labor fees, however, with the frustrations already feed up with such poor customer service on Tuesday morning I got out the car to vent to the service manager he ask for the keys and I left my coin purse under the drivers seat of the car not thinking and gave him the keys. After finding out the cost of the repair and mind you I did have to return the car after the first battery replacement I just wanted to get it fixed and get out of there never to return there for repair service again. When I refused the service and they brought my car out to me prior to that I did remember I left my coin purse under the seat I immediately before even getting in the car looked to see if the purse was still there and it was nowhere to be found. I talk with the service manager and the tech that waited on me on Friday and nothing was resolved nor did my purse ever surface. I would never recommend that anyone ever go there for car service for the way they display poor quality of customer service and their thieving employees. Chuck Davis has gone to the DOGS! More
by goodmeme
Employees Worked With
Jonathan and Service Manager Julius
August 08, 2018
Recall Had to wait 2-3 hours on the first 2 appts before I was told part is not available or part ordered is the wrong one. Why did they not tell me right Had to wait 2-3 hours on the first 2 appts before I was told part is not available or part ordered is the wrong one. Why did they not tell me right away More
by Dr RBon Gabriel
Employees Worked With
Service advisor forgot their names
August 08, 2018
Courteous and professional service staff. The Davis Chevrolet staff was professional and courteous during my service visit. They were able to derive the vehicle in a reasonable time and made t The Davis Chevrolet staff was professional and courteous during my service visit. They were able to derive the vehicle in a reasonable time and made the process very smooth. More
by Nick
Employees Worked With
Jeff
July 22, 2018
Long waiting I bought my new truck at Davis Chevrolet a couple months ago and I just went in today for the first oil change, it took them over 2 hours to have my t I bought my new truck at Davis Chevrolet a couple months ago and I just went in today for the first oil change, it took them over 2 hours to have my truck ready. I find it very annoying as I went to service department a couple days ago just walked in and asked the waiting time they said about 2 hrs Waiting so I made an appointment and still they took the same amount of time with an appointment. Service department needs better management. More
by ChevyKai18
Employees Worked With
I don’t know the technician name
July 21, 2018
Awesome dealership!!!! This is our second purchase with Davis Chevrolet in Houston. The salesperson, Vic Tulli worked very hard to get us into a vehicle that suited our need This is our second purchase with Davis Chevrolet in Houston. The salesperson, Vic Tulli worked very hard to get us into a vehicle that suited our needs. We highly recommend purchasing from them More
by Ford123
Employees Worked With
Vic Tulle
July 06, 2018
The salesman was very courteous and friendly The entire process was very quick. I have bought vehicles in the past and it was always a slow boring ordeal. I would consider going back to this same The entire process was very quick. I have bought vehicles in the past and it was always a slow boring ordeal. I would consider going back to this same dealership in the future. More
by Bhambric5537
Employees Worked With
I can't remember the salesman name
June 27, 2018
Davis Chevrolet has been great. I brought my truck in for oil change, and i got it back in a timely manner. I have no problem with Davis Chevrolet.keep up doing what you do best. I brought my truck in for oil change, and i got it back in a timely manner. I have no problem with Davis Chevrolet.keep up doing what you do best. More
by Dockr436
Employees Worked With
I'm sorry i didn't remember
June 24, 2018
Honest and friendly service I enjoyed my experience with Davis Chevrolet salesperson George. I was never pressured and all my questions were answered. It actually took me a co I enjoyed my experience with Davis Chevrolet salesperson George. I was never pressured and all my questions were answered. It actually took me a couple months to pull the trigger and durning those months I was never pressured to come in. More
by Roychez
Employees Worked With
George Kambouris
June 23, 2018
Excelente Excellent amazing customer service great experience will totally recommend to family and friends will totally go back in any further purchase I will w Excellent amazing customer service great experience will totally recommend to family and friends will totally go back in any further purchase I will want amazing More
by Maldonado yesenia
Employees Worked With
Matthew florentino
June 10, 2018
Great Experiance Overall a great Experiance. Great customer service. Well versed and knoledgeble. Quality and wide variety of cars and trucks. Personnel were very nice Overall a great Experiance. Great customer service. Well versed and knoledgeble. Quality and wide variety of cars and trucks. Personnel were very nice and polite. More
by Francisco7469
Employees Worked With
José Carmona
