Davis Chevrolet

Simple:-They do not answer the phone -Their computer Simple: -They do not answer the phone -Their computer system is unreliable -They do not listen to their customer -They do not properly rectify t Simple: -They do not answer the phone -Their computer system is unreliable -They do not listen to their customer -They do not properly rectify their mistakes -Lack of organization -May leave without service being performed -Does not keep basic parts in stock -xxxx poor systems (checkin, appointments, protocol/procedures) Worst Chevy dealer I’ve been to for service, EVER. How are you a certified service center for chevys, but not have a regular stock of parts such as brakes? I originally had an appointment for Monday, 10/25, and was assured by Neal. I told Neal I wanted to cheaper option for brakes (I believe he called them silver?), but he kept trying to upsell me to the OEM? brakes. I let him know the silver was fine. I went back in to wait for my brakes to be done, to later be approached to learn that they did not have the silver brakes in stock and I would have to come back the next day. Since I already had to take off from work for this service, I could not so made an appointment for Saturday, 10/30. Fast forward to today, Saturday. I began calling the dealership at 8:30am, as it was posted on their website that they opened at 8:00am on Saturdays. After multiple attempts over a 45-minute period, I could not get anyone on the phone from the service department, the phone would just ring. Despite this, I still showed up for my appointment and arrived at 9:25. I was greeted by someone and I asked if they did loaner vehicles, which is what I was calling about, and he said they did not. I let him know I had an appointment, and he thought it was for an oil change. I said it was for brakes and he started asking of details about what kind (which I didn’t remember at the time, I know nothing about cars). Apparently their computer system was down, so they were all just clueless and unhelpful. I told him that Neal helped me before, so he got him instead. I let Neal know again that I wanted to cheapest brakes, that he said he ordered during my last visit, but of course he again attempted to upsell me. Neal said he’d have to go check to see if they had them (which they should because he told me he would order them and allowed me to make an appointment to visit again). Neal left and came back and said he had no way of knowing if they had the brakes I requested since the computers weren’t working. My time had been wasted by driving there again just to not receive service, which could have been avoided if they had just answered the phone when I called. The only thing Neal could offer me was a $10 customer appreciation card. What am I going to do with $10 for a $244 service that I can’t receive, which is already pricey for a quick brake job. Why would I even want to return if I’ve come twice and didn’t get my car serviced? How are you a certified service center for GM and only offer 1 option? I’ve had my car for years and have never had an issue like this before. The icing on the cake was receiving a text that I missed my appointment a few hours after I left. More

Davis Chevrolet had always been top notch from top to bottom! Francisco Quiroz is the best sales rep and they always offer a fair deal! Then the finance department is always fair and caters to my speci bottom! Francisco Quiroz is the best sales rep and they always offer a fair deal! Then the finance department is always fair and caters to my specific needs! Great job everyone! More

Friendly atmosphere and Davis Chevrolet personnel throughout. All so helpful and quick to assist. I was comfortable while I was at the dealership and made to feel very welcome throughout. All so helpful and quick to assist. I was comfortable while I was at the dealership and made to feel very welcome More

Amazing customer service! The service team is trustworthy and thorough. I'm a loyal customer and trust they'll keep me on the road. Justin Isham is my goto guy in the service department. I know that he'll and thorough. I'm a loyal customer and trust they'll keep me on the road. Justin Isham is my goto guy in the service department. I know that he'll make sure my vehicle fixed correctly and that I experience no inconveniences. Whatever vehicle you may have, bring it to Davis Chevrolet and ask for Justin Isham. You will not be disappointed! More

George was great!!! It was a great experience and I would definitely recommend to anyone in need of a vehicle. I was also impressed with the dealer following safety protocols during this time. would definitely recommend to anyone in need of a vehicle. I was also impressed with the dealer following safety protocols during this time. More

I visited this dealership last month and purchased a 2014 Ford Flex. I think the the experience with this dealership was great because of the great salesperson Adam Harkins...this salesman does not pressure Ford Flex. I think the the experience with this dealership was great because of the great salesperson Adam Harkins...this salesman does not pressure you,he is very knowledgeable of.the dealership inventory and very professional. This kind of professional staff is what makes this dealership a great establishment... I'm S.T.Wiley and I approve this posting of my comment. More

Thanks Ray Wright you made buying a car very easy honest very good communication would buy from again did everything to make it simple to buy from very good communication would buy from again did everything to make it simple to buy from More