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Davis Chevrolet

Houston, TX

3.2
153 Reviews

2277 S Loop W

Houston, TX

77054

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Showing 153 reviews

October 31, 2021

Davis Chevrolet had always been top notch from top to bottom! Francisco Quiroz is the best sales rep and they always offer a fair deal! Then the finance department is always fair and caters to my speci More

by jgarza10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Quiroz, T, Joe Elliott
August 25, 2021

Friendly atmosphere and Davis Chevrolet personnel throughout. All so helpful and quick to assist. I was comfortable while I was at the dealership and made to feel very welcome More

by Cwaynedeg54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and CJ
July 09, 2021

Amazing customer service! The service team is trustworthy and thorough. I'm a loyal customer and trust they'll keep me on the road. Justin Isham is my goto guy in the service department. I know that he'll More

by Archie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Isham (Service Dept.)
June 16, 2021

George was great!!! It was a great experience and I would definitely recommend to anyone in need of a vehicle. I was also impressed with the dealer following safety protocols during this time. More

by Renee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
June 09, 2021

So here we go on my terrible experience to Davis Chevrolet! So I am looking to buy a used 2018 Dodge 2500 pickup for them and going to trade in an 2016 Infiniti Q50 Red Sport with a KBB Good Trade v More

by Kdsum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Elliott
Jun 18, 2021 -

Davis Chevrolet responded

It was a pleasure speaking with you on the phone Mr. Summers, and we really appreciate your feedback as we will clearly use this as a learning/training experience for everyone involved while you were here at our dealership. I was not personally involved during your visit, but from everything you stated in your review along with everything you told me over the phone, we clearly failed miserably. Our apologies once again, and as I mentioned on the phone this is nowhere near the experience our customers normally enjoy when they come to our dealership as referenced by the thousands of wonderful comments and reviews we receive daily. My offer to personally help in any way that I can moving forward still stands, and if there is anything I can do for you please do not hesitate to reach out to me directly at 713-794-2500 Ext 104. Thanks so much again for your feedback. David Johnston/Sales Director

March 16, 2021

I visited this dealership last month and purchased a 2014 Ford Flex. I think the the experience with this dealership was great because of the great salesperson Adam Harkins...this salesman does not pressure More

by Jackralxwallstratt2428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Harkins
March 09, 2021

Thanks Ray Wright you made buying a car very easy honest very good communication would buy from again did everything to make it simple to buy from More

by jeffhuck1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Elliott
March 03, 2021

Finance Dept. is full of Lies will tell you one thing and do something totally opposite READ YOUR PAPERWORK FOR YOURSELF!!! Bunch of LIARS!!! 4 mos. have passed and I still haven't received a copy of my sell More

by Damianledoux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Elliott
Jun 18, 2021 -

Davis Chevrolet responded

Thanks so much for your time on the phone (we spoke months ago, but I just realized that we never actually posted a response in DealerRater) Mr. Ledoux, and we really appreciate your feedback and your understanding. I know we got you all of the paperwork that you needed, and I believe I answered all of your outstanding questions. As mentioned on the phone, if there is anything else I can do to help please don't hesitate to reach out to me directly at 713-794-2500 Ext 104. Thanks again! David Johnston/New Car Director

January 19, 2021

Justin Isham is deceitful and dishonest Service Drive Manager. Davis Chevrolet needs to reprimand Justin. I called Justin Isham and told him my engine light was on and I was coming out there. I specifica More

by Shanzaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Isham
Jan 21, 2021 -

Davis Chevrolet responded

Hello, Unfortunately from the name provided on this review, I have no way to identify you as one of our customers. I am responding to this review personally, as I take customer service very seriously, and I also do not recall telling any customer that I would be here upon their arrival and then did not fulfill that promise. I've also spoken to everyone to all of the other service advisors, and nobody remembers any customer specifically looking for me and me not being available. I arrive every morning at 6AM, and most days I don’t leave until 6PM, so missing customers who are coming to see me personally is not something that happens frankly! Sir/Maam, if you see this post, please call me directly at 713-794-2500 Ext 310. I am usually very busy while I’m here, so if I don’t pick up please leave me a VM and I will call you back right away. I would be more than happy to address any concerns that you have. Thank you. Justin Isham/Service Drive Manager

Feb 05, 2021 -

Shanzaw responded

Justin Isham Drive Manager knows who I am, still dishonest Manager. I have brought 3 cars from Davis Chevrolet and know the Salesmen in the Sales Department.

Feb 09, 2021 -

Davis Chevrolet responded

Since I have not received a phone call from you as requested above, I have to assume you are not one of my customers. Once again, if you’ll call me at 713-794-2500 Ext 310 I would be more than happy to resolve any outstanding issues that you may have with your vehicle. Thank you. Justin Isham/Service Drive Manager

January 09, 2021

Very Helpful Staff and In and Out Service! Covid-19 safe and Sanitized seating. Keep Up The Great Work! Happy New Years too? Miss Webster More

by tianawebster27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Morning