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Davis Chevrolet

Houston, TX

3.3
154 Reviews

2277 S Loop W

Houston, TX

77054

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Showing 154 reviews

January 12, 2017

Excellent Car Buying Experience Car buying can become a very daunting task - - but at Davis Chevrolet -- from the sales rep (Mike White) to the floor manager when I walked in, the ex More

by David T Herr
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike White
January 09, 2017

AWESOME! Awesome! Honored appointment time and service was quick! I really appreciated the fast and friendly service, from my being greeted promptly at the ser More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
January 06, 2017

Great experience with new Tahoe purchase I recently purchased my second Tahoe from Davis! And for a second time, I was very pleased with my purchase and the professionalism of the staff. Th More

by Liz123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Dave, Steve
January 06, 2017

New Car Mr.Marvin in sales is excellent. The whole atmosphere at the dealership is wonderful. I was so happy that I didn't need to put a down payment down. My More

by sbrown10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Whitfield
January 05, 2017

My State Inspection was really just a nice coffee break. My most recent visit was for my State Vehicle Inspection and a couple of new wiper blades. The service was fast and I enjoyed a latte while waiting. More

by Judith Gatchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe
December 25, 2015

Customers are not a priority only worried about $ After coming from another state to buy a 2015 Tahoe . The dealership employee who changed the grille on the Tahoe scratched and had gashes on my front More

by Rgcla20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark, Dave
Jan 29, 2016 -

Davis Chevrolet responded

Like I told Ms. Campbell via phone and e-mail, we sincerely apologize for the nicks and scratches to her front bumper that were caused by our incorrect installation of the new grille that she purchased as part of her 2015 Tahoe purchase from us. As Ms. Campbell stated in her review, we immediately agreed to pay for the repairs to her vehicle, but since Ms. Campbell lives 300 miles away from our dealership in Louisiana (and unfortunately nobody noticed the damage before she left our dealership), we did not have the ability to physically look at the damage and assess potential cost to repair. Since we are depending on body shops located in another state to take care of the repairs needed to Ms. Campbell's Tahoe, we had to make sure that the quotes we received were competitive based on the repairs needed. This of course is not Ms. Campbell's fault, and we were sorry to hear that she took that as us not wanting to help her, as this was not the case at all. We have authorized a local Chevy dealership in Louisiana near where Ms. Campbell lives to make the repairs to her Tahoe, and this dealership will bill Davis Chevrolet directly. We sincerely appreciate Ms. Campbell's business, and we apologize again for the mistake and the inconvenience to her. Matt Davis Owner/General Manager

December 01, 2015

Professional in procedure, not as efficient in time mgmt. My Sales Rep was Mr. Melvin Jones who was very cordial and very friendly, he was easy to communicate with. Very knowledgeable in his field. On the ot More

by Mailman60
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Jones
October 31, 2015

avoid this dealership go anywhere else Went in for a 2015 Chevy Volt. Steve was very nice at first over the phone and the test drive until we got to his desk. I had done all my research and More

by matb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
steve
Jan 29, 2016 -

Davis Chevrolet responded

We were very sorry to hear that Mr. Bukovicky did not have a good experience while visiting our dealership. I spoke to him personally while he was here, and did my absolute best to explain the national Chevy Volt lease offer for October (as it changes monthly), which was a $250 per month lease payment with $5,000 due at signing by the customer. The cash due at signing is disclosed in the national advertising, and in order to get to that $250 per month payment, there must be $5,000 paid by the customer at signing. The lease price (also known as Cap Cost) we quoted him was $9,500 below MSRP for the Volt he was interested in. But again, even at such a large discount off of MSRP as well as an extremely low interest rate, without the necessary cash due at signing from Mr. Bukovicky there is simply no way to achieve a $250 per month lease payment on a new Chevy Volt. Sincere apologies again to Mr. Bukovicky for any inconvenience. Nang Ha New Car Director

July 20, 2015

Excellent professional service Today,July 20,2015.I took my GMC in for service,and even though it was for a free service of oil/filter,and tire rotation.I was treated with the upmos More

by Sweet Lew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Poole
July 31, 2014

Vehicle Service I spoke to someone over the phone and they suggested that I make an appointment since my door locks had not been working properly. I ended up schedul More

by jonesamj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
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