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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews

1,811 Reviews of Davis Acura - Service Center

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October 21, 2020

Took 3 tries to finally fix my car correctly. Service never returned phone calls. Have been going to Davis Acura for over 10 years and this was the worst experience. More

by slyman26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Yates
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Oct 21, 2020 -

Davis Acura responded

HI Slyman26, We would like to speak with you to gather more information about your experience. Please contact our Service Manager, Steve Pulli at your earliest convenience at stevep@davisacura.com -Davis Acura Management

October 21, 2020

Service was done as explained and on time. I should not Service was done as explained and on time. I should not have to write a 25 minimum word review if I don’t want to. More

by mrowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Oct 21, 2020 -

Davis Acura responded

Thank you for taking the time to leave us a 5 star rating!

October 20, 2020

They did a great job in a short time.clean environment nice area to wait in. Thank you for the quick service have a nice day More

by THERESA3860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Oct 20, 2020 -

Davis Acura responded

Thank you for your 5 star rating and feedback. We are pleased to hear that you enjoyed our lounge and look forward to welcoming you back soon!

October 19, 2020

Bob Diaz is my rep, he’s always a professional and treats me with respect. As soon as I arrived at the facility I was taking in halfway through evaluation Bob came and explained what was done and what potent More

by DPRATT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Oct 21, 2020 -

Davis Acura responded

Thank you for taking the time to leave us this note. We appreciate your feedback and look forward to serving you again in the future!

October 16, 2020

Great job done by the team once again. I would not be able to say one bad thing. I look forward to my next service. More

by jessicalee78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not get his name but I know he was in training. He also did well. , Bob Diaz
Oct 16, 2020 -

Davis Acura responded

Thanks so much for your kind words and feedback! We look forward to serving you again!

October 15, 2020

My experience so far with Davis Acura has been very pleasant. Bob Diaz is the best service agent I have ever dealt with. I have a few questions. I am trying to get answered concerning some of the work More

by CHUCKIE844
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Pulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Oct 16, 2020 -

Davis Acura responded

Thank you for your 5 star rating and feedback about Bob. Please send an email to our Service Manager ( stevep@davisacura.com) so we can ensure that your questions have been answered.

October 15, 2020

Service was a breeze. The service advisor was courteous and the amount of time I would wait was accurate. My car wash was so appreciated. That’s why I am a repeat customer at Davis. More

by eileendwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pully, Bob Diaz
Oct 16, 2020 -

Davis Acura responded

Thank you for your 5 star rating and feedback! We appreciate your patronage and look forward to welcoming you back soon!

October 15, 2020

Fanatastic service department! Bob Diaz has been my service writer since I moved into this area 4.5 years ago, he always takes time to be thorough, and explain what needs to be done to my vehicle. He i More

by jjolivetti79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Oct 16, 2020 -

Davis Acura responded

Thanks very much for your kind words and feedback about Bob. We are pleased to hear about your experience with him and thank you for your patronage through the years!

October 13, 2020

I had Chris Yates as my service guy. Did a great job, vehicle needed some expensive work but he was able to walk me through More

by IRISHMCG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Davis Acura responded

Thank you for your 5 star rating and feedback. We look forward to seeing you again!

October 12, 2020

Excellent service. I recommend this dealer for all your service needs. Very friendly people. They really check everything and fix any problems at a reasonable price. More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Oct 16, 2020 -

Davis Acura responded

Thank you for your 5 star rating and feedback. We appreciate your patronage and look forward to seeing you again!

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