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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews

1,811 Reviews of Davis Acura - Service Center

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December 11, 2020

Great service. Bob Diaz is a great service writer would definitely start coming to this dealership for service from here on out. I was in and out of the service area. More

by Gbailey725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Dec 14, 2020 -

Davis Acura responded

Thank you for your 5 star rating and feedback!

December 10, 2020

Chris Yates is always professional and explains everything about my cars condition and what to expect in the near future. I only wish more people took such pride in their jobs and care so much abo More

by SEAFARER86
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Davis Acura responded

Thank you for your 5 star rating and feedback about Chris!! We will be sure to pass your note along.

December 10, 2020

Great service. Staff is friendly and always helpful! If you need anything done on your vehicle go and ask for Chris Yates. Always friendly! Definitely recommend Davis Acura More

by erika6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Davis Acura responded

Thank you for your 5 star rating and feedback about Chris!

December 09, 2020

Came in to get service done Bob and his staff were very Came in to get service done Bob and his staff were very helpful friendly and took their time with me Made me feel comfortable and at home More

by none.none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz, John Rose
Dec 14, 2020 -

Davis Acura responded

Thank you for your 5 star rating and feedback. We are pleased to hear that you felt at home in our home! : )

December 09, 2020

Though the service center personnel are very nice! I’ve had my car in 3x for same issues! And I still don’t feel as though they fixed my problem..... More

by MOONDA1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Davis Acura responded

Thank you for your feedback. We would like the opportunity to speak with you regarding your vehicle. Please contact Steve Pulli, Service Manager at stevep@davisacura.com at your earliest convenience. -Davis Acura Management

Dec 14, 2020 -

MOONDA1966 responded

My service manager Steve has responded to my review and assured me they will make things right! I really appreciate him reaching out and reassuring me so quickly!

December 08, 2020

Bob is a very knowledgeable and professional advisor. Keeps you up to date on all repairs and next steps I have been going to bob for 8 years. I trust and respect his opinion More

by Geiff46829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Dec 14, 2020 -

Davis Acura responded

Thank you for your 5 star rating and recommendation of Bob!

December 08, 2020

I can't speak for sales, (never purchased a car there) but there service dept. is excellent. Very friendly and a willingness to go out of their way to help you. (the customer) They make a diligent effort More

by PLEZ4GIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Dec 14, 2020 -

Davis Acura responded

Thank you so much for your 5 star rating and feedback. We are pleased to hear about your experience with our service department and hope to earn your business on your next vehicle!

December 08, 2020

Always have a good experience at this dealership. I take all 3 of my vehicles there. Most important thing is that I can trust them. They are also good about keeping my car clean...it’s clean when I bring i More

by john_petruccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Davis Acura responded

Thank you for your 5 star rating and for allowing us the opportunity to serve you!

December 08, 2020

Excellent professional service was provided. I truly appreciate it. The wait time was reasonable. Mr. Diaz is very nice gentleman. Thank you very much. The work was well done. More

by ANNEMARIEBCOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Dec 14, 2020 -

Davis Acura responded

Thank you for your 5 star rating and kind words about Bob!

December 07, 2020

Bob explained the work needed and the criticality of doing things now or down the road. He also explained the work done and supplied me with the work documentation. More

by rich.lodato
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Dec 14, 2020 -

Davis Acura responded

Thank you for your 5 star rating and feedback.

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