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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews

1,811 Reviews of Davis Acura - Service Center

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January 11, 2021

When I asked how long the service would take, I was told about an hour and fifteen minutes. But I ended up waiting over two hours. I checked twice if the car would be ready and it wasn’t either time. Please More

by ngl
Recommend Dealer
No
Employees Worked With
Bob Diaz
Jan 15, 2021 -

Davis Acura responded

Thank you for taking the time to lease us this feedback. We'd like to speak with you to gather more information about your experience. Please contact Steve Pulli, Service Manager at stevep@davisacura.com - Davis Acura Management

January 11, 2021

Very expensive and the lady that made my appointment did not listen to me and put me down for a service I just had a month ago. The charged me AGAIN for an oil change n tire rotation and I did not ask for More

by bamy1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Davis Acura responded

Hello Bamy1220, Thank you for taking the time to leave us this feedback. It seems there may have been some miscommunication with your service booking that we'd like to clear up with you. Please contact our Service Manager, Steve Pulli at stevep@davisacura.com - Davis Acura Management

January 08, 2021

It was a very good service. The workers were extremely helpful and nice. The repair time was very well. Everything was good and I was overall happy withthe service! More

by JOSEPHKUTTYJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Jan 15, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback!

January 08, 2021

Awesome experience as always. The staff is always courteous and professional. My wait was short and the car was washed for me when finished. Thanks More

by maxlevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Jan 15, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback!

January 07, 2021

I recently returned to service department for recurring issues with my vehicle, I’m pleased to say that I’m cautiously optimistic that the issue was resolved this time. I want to thank the service departme More

by MOONDA1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department manager!
Jan 15, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback! We thank you for trusting our service department with your vehicle and look forward to seeing you again.

January 07, 2021

My service representative was excellent , and the service done to my car was amazing am very happy with the overall service and care that I received from Davis Acura. More

by Lapelham2010@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Jan 15, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback!

January 07, 2021

love the place - the waiting area is the best - comfortable and I get business work done - clean - clean - clean - clean - relaxing - relaxing - efficient- coffee - snacks More

by JOB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Jan 15, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback!

January 05, 2021

The dealership and the various individuals who work there are very knowledgeable and helpful in providing each customer the very best experience while purchasing a vehicle. I have brought my vehicle and get More

by TRACKSTAR002@MSN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Jan 15, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback! We appreciate your continued patronage and look forward to continuing to serve your vehicle needs.

January 04, 2021

Great service department! Easy to schedule online, efficient and prompt service with a great waiting area. Love the complimentary car wash always a wonderful perk!! More

by ESSEN5154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
Jan 04, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback. We are glad to hear of your experience with our online scheduling system as well as your time spent in the lounge. We look forward to your next visit!

January 04, 2021

Local service for me. Staff pleasant. Able to fit in an inspection within 3 days. Service wonderful. Plenty of area shops to stop in or wait at acura. Tea and crackers available. More

by KIM400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback. We are pleased to hear about your experience and are glad that you enjoyed our lounge.

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