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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews

1,811 Reviews of Davis Acura - Service Center

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February 10, 2021

Great work at determining the service needs, getting it done on time, and returning a clean car ready to go. Chris Yates is friendly and helpful to his customers. Keep up the great work. More

by SHOO001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Davis Acura responded

Thank you for your kind words and feedback. We look forward to welcoming you back in the future!

February 10, 2021

Service was bad. My car was there all day but did not do anything because they claimed my battery was bad, which is not just wanted me to buy a new battery More

by Lerato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Diaz
Feb 12, 2021 -

Davis Acura responded

Hello Lerato, Please contact our Service Manager, Steve Pulli at stevep@davisacura.com at your earliest convenience to further discuss. -Davis Acura Management

February 08, 2021

Scheduling an appointment was quick and easy online. Greeted and checked in promptly. Service was completed quickly and efficiently.Free car wash is a nice add on. Repair price was outrageous! More

by CPKENDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
Feb 08, 2021 -

Davis Acura responded

Thank you for taking the time to leave us this feedback. We are pleased to hear about your experience in our Service department, and would like to follow up with your concerns. Please call our Business Development Manager at 215-943-7000 x 2713 at your earliest convenience. -Davis Acura Management

Feb 08, 2021 -

CPKENDRA responded

I was charged $100 to replace a single foglight bulb. I chose to visit the dealership rather than lay outside and do the repair myself in the cold and inclement weather, but never imagined the price would be so extreme. $70 labor charge to pull 2 plastic clips from the fender well and remove and replace a single bulb, not both fog lights. $100 would be a little more acceptable for both lights.

Feb 09, 2021 -

Davis Acura responded

Thank you for clarifying, CPKENDRA. We do pride ourselves on our competitive pricing as an Acura dealership using genuine OEM parts. We sincerely hope that you'll consider working with us for any future service needs and appreciate you giving us the opportunity to work on your vehicle. -Davis Acura Management

Feb 09, 2021 -

CPKENDRA responded

I am not certain that should be taken as a compliment or a positive by any means. It's clearly outrageous to pay $100 for a single bulb replacement.

February 08, 2021

Michael Webb was the one who checked me in upon arrival for my state inspection. Great to deal with and explained everything clearly. I was given an approximate time for completion and Davis Acura delivere More

by RCW55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback about Michael. We look forward to seeing you again.

February 05, 2021

Michael Webb checked me in when I arrived for my appointment. Communication about my car was excellent. Davis Acura always goes above and beyond for its customers. More

by JNAVRATIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Webb
Feb 08, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback!

February 05, 2021

Mike was great! Very helpful & nice to deal with. His name is not an option on the service line, please add it. Also, there isn’t a general service phone line, so if i wanted to connect to service I can’ More

by karanoreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 08, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback. You can reach our service department by dialing 1 for the Service prompt. We look forward to your next visit.

February 05, 2021

Although Bob is my regular service writer, I know when he is not in to go to Chris Yates. Chis is phenomenal. Gave me honest and accurate information and advise. Service was great. Updates via text link More

by ELEWIS0609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Feb 08, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback about Chris and Bob. We are so pleased to hear about your experience and look forward to welcoming you back in the future.

February 04, 2021

Knowledgeable service team, reasonable prices. Loaner are available in most cases. I have been servicing my Acura at Davis for over 12 years now and I am a happy customer. More

by DMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback as well as your continued patronage through the years!

February 04, 2021

I’m driving my 4th Acura from Davis Acura. I am always very pleased with the quality of service I receive. I keep all of My Acura’s to over 200,000 miles . The outstanding service is a large part of why More

by RD68JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Feb 08, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback. We appreciate your continued patronage through the years and look forward to serving you for many years to come!

February 04, 2021

Chris in the service department was very friendly. Communication about my cars needs was fast. I will be bringing my car back when I need anything. Thanks More

by aljolfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Davis Acura responded

Thank you for your 5 star rating and feedback. We look forward to seeing you again.

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