Davis Acura

I recently purchased a used vehicle from Davis Acura. The entire process was flawless. I was truly impressed at the organization and follow-up of the employees that I interacted with. Every aspect of my The entire process was flawless. I was truly impressed at the organization and follow-up of the employees that I interacted with. Every aspect of my purchase was explained to me in great detail to ensure that I was well informed during the entire process. The service was very profession and genuine. More

Joe greeted my father and me in a quick fashion. He then proceeded to provide such outstanding customer service, allowing us to test drive the vehicles, all while providing us with great knowledge on each o proceeded to provide such outstanding customer service, allowing us to test drive the vehicles, all while providing us with great knowledge on each of the cars. I recommend Joe to anyone looking to purchase a vehicle. Thanks Joe! More

I have prchased or leased three vehicles at the dealership. I am very happy with Sales staff and te service team as well. Overall the dealership is easy to do business with. They have made purchasi dealership. I am very happy with Sales staff and te service team as well. Overall the dealership is easy to do business with. They have made purchasing a vehicle a good experience. The service department has been very responsive whenever I have needed service. Each time I have gon eto the dealershipm in the ast 7 years y=they have been able to meet my needs for a new vehicle. More

I was treated very professionally by everyone and was very impressed how quickly the deal could be finalized thanks to Joe Torpy and the Davis Manager. The financial officer was also very competent in pr very impressed how quickly the deal could be finalized thanks to Joe Torpy and the Davis Manager. The financial officer was also very competent in processing the paper work for the new car loan! I was very pleased with everyone who expedited the sale. More

I was extremely satisfied after I purchased my new 2011 TL today. From the minute I contacted Glenn Davis, he bent over backwards to accommodate me in my search. We toured the new and used car lots, and TL today. From the minute I contacted Glenn Davis, he bent over backwards to accommodate me in my search. We toured the new and used car lots, and he gave me helpful pointers to help me narrow down my search. When I decided on the TL, I was given an excellent price on my trade (a 2007 350E benz), even with its dings and dents. I was relieved to learn of the relatively few problems with flat tires on the acuras as compared to my car (9 in 4 yrs) and readily purchased the roadside hazard warranty. Glenn then directed me to Rob Carcione, an extremely knowledgeable salesman who helped guide me through the process of more test driving, and purchasing my car. He took alot of time to help me set up my phone and show me the in and outs of the vehicle's navigation, phone, radio and controls. I was pleasantly surprised that there were no hidden costs or extra money layout that I did not know about. Mike helped me make some crucial warranty choices and handled all the financials quickly and efficiently. I put some down, and financed the rest (you can't be 0.9%!!!). The price was right, I felt like I should be giving them more money! I was pleasantly driving home my new car in two hours after all t's were crossed and i's were dotted. The folks that I didn't meet personally were also very pleasant and there was never a moment that I was waiting around idling. The dealership is clean and friendly, and people are fair and far from being pushy or annoying. The snacks and free popcorn were great for the kids. I would highly recommend Davis Acura to anyone looking for a new car, thanks again Glenn and company!! Sincerely, Jennifer Frabizzio MD More

I went to purchase a car from this dealership and sought an 09 Acura TSX. The car was great. I got quoted a price and they wouldn't negotiate. They quoted me a price and interest rate and the interest rate an 09 Acura TSX. The car was great. I got quoted a price and they wouldn't negotiate. They quoted me a price and interest rate and the interest rate payment amount did not measure up with what it should have been. Then I stupidly agreed to all these warranty things which were not the end of the world and maybe my fault for not researching. My main problem is that it took 6 hours for all this to occur. THEN after the sale, they did not have an owner's manual or my second set of keys and my navigation was locked by a PIN that no one knew. They were supposed to mail me the keys which 5 days later has not happened yet. Also, with a certified Acura there is a 3 day satisfaction exchange policy. I wished to utilize it and spoke to the manager Paul. He said the finance guy John would contact me and he still has not. This was also after I left John a message. When speaking with Paul on day 2 of the exchange policy he said that he would call me back first thing in the morning on day 3 - which he did not. I called him, left a message and got no call back. SURPRISE - the 3 day exchange period is now over and am stuck not satisfied. Salesman was nice but overall they seemed a little slimy by not calling me back in the time frame so they could avoid dealing with it in the 3 day time period. I will not go back there unless someone calls me from there apologizing and working with me. I will not buy from again or refer or get my service work there. I had a much more enjoyable experience at Montgomeryville Acura and regret not going there to purchase my car. I just hope my ipad comes as promised. More

When asked about what things are thought to be potential unpleasant experiences, some people may list purchasing an automobile, as one of the items on their list. Hopefully, their first and subsequent car p unpleasant experiences, some people may list purchasing an automobile, as one of the items on their list. Hopefully, their first and subsequent car purchases would be purchased at Davis Acura, and they would never know anything except a pleasurable buying experience. From the first email and subsequent emails and discussions with Brian, through final delivery with Gregg, I found knowledgeable,diligent,and friendly, professionals who were dedicated to building a relationship with their next long-time loyal customer. The price was more than fair, their attention to detail was on point, and their level of customer service was beyond exceptional. We were not rushed at delivery and Gregg was committed to ensuring that his new TSX owner knew every operational detail of the new car before it was driven off of his lot. While waiting for delivery, I was able to observe the interactions in the showroom. What I can say, is that this dealership has an expected culture of ensuring that every customer feels valued and will become a repeat customer. I was happy to have met Gregg and Brian and can say that they made the purchase of the 2011 TSX, the most pleasurable automobile purchase I have ever experienced. Davis Acura is fortunate to have them both. More

I was very pleased with the service I received. I was looking for a used vehicle to purchase for my teenage daughter. Kenyatta directed me to the vehicles that fit the parameters I was looking for. He di looking for a used vehicle to purchase for my teenage daughter. Kenyatta directed me to the vehicles that fit the parameters I was looking for. He did not try to over-sell me. He just gave me the facts, which enabled me to feel comfortable with him and purchase the vehicle that suite my daughter's interests. I would definitely recommend this dealership and salesperson to my family and friends. More

Was at this dealership for my annual “free” state inspection on Saturday (2/5/2011). This is supposed to be an upscale dealership for a quality product. I have to say the experience reminded me of go inspection on Saturday (2/5/2011). This is supposed to be an upscale dealership for a quality product. I have to say the experience reminded me of going to Jiffy Lube 20 years ago! First the Service Consultant comes up to me and shows me my air filters and says they should be replaced for $135. I do much of my own routine service and had changed these filters just a few months before and knew they didn’t need replacing. And if they had needed replacing the cost of the filters is less than $30 and the time to change them is under 5 minutes. Next the Service Consultant comes up to me and says I had failed inspection because of wear on the rear tires. He was correct I do need to replace the rear tires. But then he says the front tires are not much better and should be replaced also, at a cost of $245 a tire. This told me they had never looked at the front tires since they only had 8,000 miles on them! Interestingly the tires I have on the front are Continental ExtremeContact DWS XL, these tires have a special wear indicator to tell if the tire is OK Dry, Wet or Snow of course the indicator showed they were fine. So I decided to decline the new tires, said I’d purchase them someplace else. An hour or so after I drive away I get a call from a salesman at the dealership. They had checked out where I stood on my current car payment and wanted to know if I’d be interested in trading this car in for a newer model at lower payment. Of course the guy leaves out the part about me having to have car payments for an additional 4 years! I have to assume they wasted some of my time during my service visit so they could evaluate how much my car was worth and how they could try to take more money out of my pocket! I would advise if you plan on doing business with this dealership, make sure you keep your hands on your wallet. More

I went in to look at a specific Used vehicle that was advertised online. The truck I was looking at was there and all the information online was accurate. Although the vehicle I was looking at was not advertised online. The truck I was looking at was there and all the information online was accurate. Although the vehicle I was looking at was not an Acura, the staff was knowledgeable and informative. I did not feel as though I was being pressured into making a purchase. I financed through the dealership where I got a great interest rate and the process was quick and painless. The staff was all very friendly and personable. I am a New Jersey resident, and they took care of all of the inter-state registration, which is very helpful. Thank you Davis Acura. More