Davis Acura

service was good. Car was done near the time projected. Chris did a good job explaining the work done and ne need for future work. Car was done near the time projected. Chris did a good job explaining the work done and ne need for future work. More

One of the best Dealers to get service. They don't nit-pic on inspections and are thorough when they do the job. The Service team is great , and they do take the time to explain any repai They don't nit-pic on inspections and are thorough when they do the job. The Service team is great , and they do take the time to explain any repair done or needed. Chris Yates has been my team service manager for quite some time and should be commended . I would highly recommend Davis Acura's service department for any make and model car needing repair. More

So far it’s been one year since I’ve had my RDX. It’s been smooth with this dealership. It’s been smooth with this dealership. More

Wonderful customer service. My car has been there 2 times in the last 3 weeks. Jason Thomas is my service consultant and it top notch! His communication with me is just awesome My car has been there 2 times in the last 3 weeks. Jason Thomas is my service consultant and it top notch! His communication with me is just awesome. He is dedicated to making sure my problem gets fixed. The whole service team is very nice and professional. More

Steve was great! Very knowledgeable and helpful throughout the entire process! I would definitely recommend my family and friends. Very knowledgeable and helpful throughout the entire process! I would definitely recommend my family and friends. More

Very efficient, very friendly and always keeping me updated and offered a loaner car when it took longer updated and offered a loaner car when it took longer More

Since buying my vehicle I have taken it to Davis for service. The staff is knowledgeable and very friendly. The work is done quickly and before any work started the advisor explains all. service. The staff is knowledgeable and very friendly. The work is done quickly and before any work started the advisor explains all. More

Very professional. They have service down to a science. I just wish that a loaner was more readily available, but they do have a great shuttle service. They have service down to a science. I just wish that a loaner was more readily available, but they do have a great shuttle service. More

Service manager was polite, helpful, and informative. The repair was made quickly while I waited. All of my experiences at this dealership have been excellent! The repair was made quickly while I waited. All of my experiences at this dealership have been excellent! More

This last visit for service left me with a negative feeling concerning the ethics of the service writer I dealt with. I was scheduled for a transmission service and was told there was a substantial up feeling concerning the ethics of the service writer I dealt with. I was scheduled for a transmission service and was told there was a substantial upcharge to the normal price because my RDX had a nine-speed transmission. I know my RDX does not contain a nine-speed transmission and challenged the service writer. He conceded that I was correct and removed the upcharge. If I didn't know my car's specs and didn't challenge the service writer I would have been charged substantially more. After the state inspection was done the service writer VERY strongly suggested that I replace both the front and rear brakes as well as the rotors. He gave me a cock and bull story about the brake pads slipping out if they weren't replaced. There was enough brake pad left to pass state inspection. It is a shame that I have lost all confidence in Davis Acura's service department. This is the 3rd automobile I've purchased from Davis and will probably be the last. My wife is planning to purchase a new car next month and we are removing Acura from the list of prospective cars. More