Davis Acura

I was very pleased with the service I received. I was looking for a used vehicle to purchase for my teenage daughter. Kenyatta directed me to the vehicles that fit the parameters I was looking for. He di looking for a used vehicle to purchase for my teenage daughter. Kenyatta directed me to the vehicles that fit the parameters I was looking for. He did not try to over-sell me. He just gave me the facts, which enabled me to feel comfortable with him and purchase the vehicle that suite my daughter's interests. I would definitely recommend this dealership and salesperson to my family and friends. More

Was at this dealership for my annual “free” state inspection on Saturday (2/5/2011). This is supposed to be an upscale dealership for a quality product. I have to say the experience reminded me of go inspection on Saturday (2/5/2011). This is supposed to be an upscale dealership for a quality product. I have to say the experience reminded me of going to Jiffy Lube 20 years ago! First the Service Consultant comes up to me and shows me my air filters and says they should be replaced for $135. I do much of my own routine service and had changed these filters just a few months before and knew they didn’t need replacing. And if they had needed replacing the cost of the filters is less than $30 and the time to change them is under 5 minutes. Next the Service Consultant comes up to me and says I had failed inspection because of wear on the rear tires. He was correct I do need to replace the rear tires. But then he says the front tires are not much better and should be replaced also, at a cost of $245 a tire. This told me they had never looked at the front tires since they only had 8,000 miles on them! Interestingly the tires I have on the front are Continental ExtremeContact DWS XL, these tires have a special wear indicator to tell if the tire is OK Dry, Wet or Snow of course the indicator showed they were fine. So I decided to decline the new tires, said I’d purchase them someplace else. An hour or so after I drive away I get a call from a salesman at the dealership. They had checked out where I stood on my current car payment and wanted to know if I’d be interested in trading this car in for a newer model at lower payment. Of course the guy leaves out the part about me having to have car payments for an additional 4 years! I have to assume they wasted some of my time during my service visit so they could evaluate how much my car was worth and how they could try to take more money out of my pocket! I would advise if you plan on doing business with this dealership, make sure you keep your hands on your wallet. More

I went in to look at a specific Used vehicle that was advertised online. The truck I was looking at was there and all the information online was accurate. Although the vehicle I was looking at was not advertised online. The truck I was looking at was there and all the information online was accurate. Although the vehicle I was looking at was not an Acura, the staff was knowledgeable and informative. I did not feel as though I was being pressured into making a purchase. I financed through the dealership where I got a great interest rate and the process was quick and painless. The staff was all very friendly and personable. I am a New Jersey resident, and they took care of all of the inter-state registration, which is very helpful. Thank you Davis Acura. More

I went there to lease 2010 Acura TSX last month and the Joe worked with me to get the best deal I wanted. He was friendly and very professional. They want to earn your business and they are not pushy saler Joe worked with me to get the best deal I wanted. He was friendly and very professional. They want to earn your business and they are not pushy salers. I would definitely recommend this dealer either for purchase or lease. More

Please read this till end and save yourself valuable time and self-respect. We were in the market for 2011 Acura MDX and we were emailed by Tyler H. from Davis Acura Internet dept that “If you find a lo and self-respect. We were in the market for 2011 Acura MDX and we were emailed by Tyler H. from Davis Acura Internet dept that “If you find a lower price, bring it in and we can beat it by up to $200.00”. We were in doubt about this and contacted via email asking if they can confirm above advertisement at the same time, we forwarded internet quote from a competitor. Davis Acura confirmed the price and said “Sure... It is our policy that we can beat any written (or emailed) competitors quote by up to $200. No games, just simple.When is the best time for you to come by?” We emailed him back and made an appointment and he replied back saying “That's perfect. I will let Ed R. (the manager over there) know to expect you. We look forward to working with you this evening!” I drove over an hour to get there to complete the transaction. Not only was I shocked but utterly humiliated by their sales team. The Sales manager, Ed, was out sick and Tyler was not even working on the site. He was working out of different state!!! Davis Acura was not even aware of I was coming down that night. I went in there with thinking “no games, just simple” transaction, but instead my self-respect drowned in the sewer. I explained my email communication with Tyler beating the competitor’s price, they flat out said not only they cannot beat it up to $200, they cannot even match the competitors price. Their reason was the price was “unreasonable price”, so I showed Tyler’s email again saying “Sure... It is our policy that we can beat any written (or emailed) competitors quote by up to $200.” I pointed out that the email clearly shows “any written” and not “reasonable” I asked him to call Tyler and we spoke on the speaker phone and Tyler said “there shouldn’t be any problem with beating the price since that email communication was approved by internet manager”, then Davis Acura staff (Finance manager) abruptly hung up the phone on Tyler and me. Their internet dept is misleading and their sales team is outright rude and “unreasonable”. I was very upset and I told them that I would send a letter to CEO of Acura of America, and then they laughed at me. In summary, please be careful of Davis Acura. They enjoy wasting people’s valuable time and gas. More

This dealership had the exact car I wanted at a price much lower than I expected. My initial contact with them was on the telephone, I was looking to travel some distance to get to the dealership. Cher much lower than I expected. My initial contact with them was on the telephone, I was looking to travel some distance to get to the dealership. Cheryl Myers personally double checked to ensure that the vehicle I was interested in was still there. After verifyging this, she told me who to look for at the sales department and told me how to get there. After I arrived, I was greeted by a friendly salesman called Kenny. He showed me the car and offered to let me test drive it. After driving the car, a 2006 RSX, I knew I had to have it. I was still a little nervouce about the price, but since I checked their website, I knew it was going to be good. They even went out of their way to find me the best financing I could qualify for and even got me gap coverage on the loan. More

The staff at Davis Acura was very personable and helpful from start to finish. I saw the car I liked online and made an appointment for a test drive. I was told who to speak with when I arrived so there w from start to finish. I saw the car I liked online and made an appointment for a test drive. I was told who to speak with when I arrived so there was little waiting around. We dealt with salesman Mario Echeverria who was very knowledgeable about the car, the package options and its functions. I also had a specific amount of money to spend on the car and he (together with the sales manager, George) worked with me so I was able to sign on the dotted line. I had my previous car for 10 years and it was very important to me that the information I received was thorough and that I was able to get all of my questions answered. Overall, it was a very pleasant experience and I drove away a happy customer! More

WE HAVE LEASED MULTIPLE CARS FROM DAVIS AND HAVE ALWAYS BEEN TREATED FAIRLY ADND THE SERVICE HAS BEEN GREAT. THEY HAVE ALWAYS GIVEN FAIR PRICING. THE SERVICE DEPARTMENT IS CLEAN AND THE WORK IS ALWAYS P BEEN TREATED FAIRLY ADND THE SERVICE HAS BEEN GREAT. THEY HAVE ALWAYS GIVEN FAIR PRICING. THE SERVICE DEPARTMENT IS CLEAN AND THE WORK IS ALWAYS PROFORMED ON OR BEFORE PROMISED. I WOULD PURCHASE AGAIN. More

Customer service is stellar. They go above and beyond to show you how appreciative of your business they are. All of the cars I test drove were in great condition and Stan (sales rep) was very honest when I show you how appreciative of your business they are. All of the cars I test drove were in great condition and Stan (sales rep) was very honest when I asked for his opinion. The manager, George, also helped me out throughout the entire journey. I can honestly say, the transaction was fair and painless. More

Greg was an absolute pleasure to work with. Do your homework and see him. He is interested in your needs as opposed to commission. He enjoys taking the time and going the extra mile. Overall, great exp homework and see him. He is interested in your needs as opposed to commission. He enjoys taking the time and going the extra mile. Overall, great experience. His price is dictated by the manager and he is driven to work with your price rather than the money he can put into his pocket. He led a professional life before this job and that professionalism and character stands out. More