Davis Acura

Horrible experience. Absolutely the worst car buying experience I have ever had. Classic bait and switch tactics. I wouldn't buy a car from them no matter the price or fea Absolutely the worst car buying experience I have ever had. Classic bait and switch tactics. I wouldn't buy a car from them no matter the price or features. More

Acceptable dealer but use caution During an initial call to the dealer, Janice was helpful in giving me details about the vehicle in question. My 3 hour ride to Davis wound up in a tra During an initial call to the dealer, Janice was helpful in giving me details about the vehicle in question. My 3 hour ride to Davis wound up in a trade to an upgraded used car. While on a test ride, I inquired about a highway to use (since I didn't know the area) and was told there wasn't one around. I've always had issues with dealers taking you on a two mile loop hoping to buy the car without fully testing it. Davis undervalued my trade in but was fair on the price of the newer vehicle. After trying to lower my payment by just $10 or $20, I was told no way, take the deal or leave it. We all know that the dealer wants to profit as much as possible but I was offered over $1000 more for my trade in with written proof at other dealers. Fortunately for Davis, this was the EXACT car I wanted. I had searched for months and apparently this model and color with the specific trim is hard to find. I wound up making the purchase anyway. While signing for the new loan, I was bombarded with insurance policy after insurance policy. I've never seen so many different types of optional coverages. They even tried to sell one for tires and wheels. 20 minutes into my 3 hour ride home the gas light came on. I though really? They didn't even spring for a full tank of gas. I have never in all of my 35+ years of car buying had a dealer not give you a full tank. I understand that dealers need to make a profit or they wouldn't be in business. I did receive a call after my purchase from Ed to discuss any issues I had with Davis. He made it right for me and I would definitely consider Davis for a future purchase if they have the vehicle I am looking for. All dealers should know that all it takes is an extra little something to make happy customers, even the ones with lots of car buying experience and knowledge. In the end, Davis took care of my needs. UPDATE: I've had this car for 2 weeks. Going on a trip next week and wanted the tires rebalanced. Turns out that this car was sold to me with 2 bent wheels. My local dealer told me that this would have been picked up during the inspection. I've called 2 people from Davis concerning this and they haven't returned my call. I was promised gift cards to be sent to me a week and a half ago that haven't come. Stay away from this dealer!! Very dissatisfied customer Update: Oct 2017. I have been taken care of. Although it was more of a headache with all of the back and forth calling, in the end I was satisfied. I love my used Toyota Avalon from Davis. I would look again at all of my purchase options when buying my next car but Davis will still be in the running More

Happy Customer!! Tim made us feel comfortable. Guided us through the used cars in our price range. He was informative and patient answering our questions. Tim delivere Tim made us feel comfortable. Guided us through the used cars in our price range. He was informative and patient answering our questions. Tim delivered incredible service and made it a very pleasant experience. More

Great It's was my first time. On this dealer i bring my car for service it was amazing. Nice people. Brad stout help me on everything. It's was my first time. On this dealer i bring my car for service it was amazing. Nice people. Brad stout help me on everything. More

Great Experience with CPO Purchase-Jack Grimes Sales Agent If you like an interactive experience with a automotive purchase ... Jack is your go-to-guy! He knows his product and how to best use the technology If you like an interactive experience with a automotive purchase ... Jack is your go-to-guy! He knows his product and how to best use the technology offering of the vehicles. He listens and doesn't push a sale rather offers insightful alternative vehicles to suit your needs/wants. Upon my next vehicle purchase, I go back to Davis Acura and ask for Jack! More

How buying a car should be! Davis Acura pre-owned sales department is hands down the best around. Dave Spencer was extremely knowledgeable about every car available and helped a Davis Acura pre-owned sales department is hands down the best around. Dave Spencer was extremely knowledgeable about every car available and helped a great deal with my purchase. Any question I had he had the answer. I would definitely recommend contacting Dave for your car buying needs. He won't give you the run around but he will give you plenty of smiles. More

Quick and Easy Had an appointment at 10am. Was driving my "new" used car down the road by lunchtime. Tim Eberhardt was excellent. Janice is super nice. She even Had an appointment at 10am. Was driving my "new" used car down the road by lunchtime. Tim Eberhardt was excellent. Janice is super nice. She even took time to walk us over and show us the service center. More

Best Car Experience Davis Acura sales and leasing consultants are very polite with no pressure,at all. One of the sales and leasing consultants Jerry Tomko went above an Davis Acura sales and leasing consultants are very polite with no pressure,at all. One of the sales and leasing consultants Jerry Tomko went above and beyond to help me get a new beautiful reliable pre-owned vehicle. I would definitely recommend Davis Acura to anyone who wants to be treated,fairly with no pressure.. I would like to now say Thank You Jerry and Davis Acura. More

Very attentive salesperson! The salesman, Ken McDaniel, did an excellent job of matching us with a car. He went out of his way to find the right car for our situation. The salesman, Ken McDaniel, did an excellent job of matching us with a car. He went out of his way to find the right car for our situation. More

Great Experience !! We went into the Dealership looking for a RDX we had been looking at other dealerships prior. We met Dave and Ken they were great. Thanks to Dave and We went into the Dealership looking for a RDX we had been looking at other dealerships prior. We met Dave and Ken they were great. Thanks to Dave and Ken my experience was an amazing one. I love my new RDX ! I tell everyone to go see Dave and Ken and get a car. More