Davis Acura

I loved being that I was able to schedule online and everyone was very friendly and accommodating. everyone was very friendly and accommodating. More

Caphil was amazing and so helpful during my service process. He went above and beyond to ensure I had a smooth process with buffing/painting my wheels and fixing my speaker. Thank you, Caphil! process. He went above and beyond to ensure I had a smooth process with buffing/painting my wheels and fixing my speaker. Thank you, Caphil! More

Always awesome service! Service advisors are very friendly, knowledgeable and accommodating. Automated phone system needs to be better. Much to long to get a hold of a live Service advisors are very friendly, knowledgeable and accommodating. Automated phone system needs to be better. Much to long to get a hold of a live person. More

Service is always excellent. Attention to detail is always given. They communicate about service very effectively. Attention to detail is always given. They communicate about service very effectively. More

Great people. Great service. I appreciate all facets of my experience with Davis Acura. Kudos Great service. I appreciate all facets of my experience with Davis Acura. Kudos More

Waiting on the paperwork was excruciating. Sat there for almost 4 hours when there wasn’t any customers there. Sat there for almost 4 hours when there wasn’t any customers there. More

The service was great and the service guys. Always a pleasant time when waiting. And it’s always clean Always a pleasant time when waiting. And it’s always clean More

My sales representative, Ken, was amazing. He was very responsive and kept me informed throughout the process. Where Davis drops the ball compared to other dealerships is the response time fro He was very responsive and kept me informed throughout the process. Where Davis drops the ball compared to other dealerships is the response time from other team members and the delay in getting me contact with my sales representative. Annmarie was supposed to get back to me on several questions and never did. I left 5 voicemails for Rebecca throughout the week trying to ask a time sensitive question and never heard back from her which was disappointing. More

I brought my car in without an appointment as my ar indicated that there was a transmission issue. The service department took it in immediately to determine the issue. As the car is a 2021 TLX with on indicated that there was a transmission issue. The service department took it in immediately to determine the issue. As the car is a 2021 TLX with only 29,000 miles on it, I was shocked to understand how this could be. This was my 5th Acura. I was given a 2023 TLX as a loaner car while the service was being performed. I indicated that I had a schedule vacation on St Simons Island, GA, which is over 800 miles away. this was indicated not to be a problem. It took two and a half weeks to get in a new transmission, install it and road test the car. I got a call that it was ready, shortly after my return. The warranty covered the costs of repairs, and the car is running well. Victor kept me informed on the timing and did a great job on the repair work. Rich May More

Waiting area is very comfortable and internet availability is very helpful as I am still gainfully employed. The snacks need some work; not the healthiest. availability is very helpful as I am still gainfully employed. The snacks need some work; not the healthiest. More