Davis Acura

Always professional pleasant n fair. I have been going here for over 11 years n never had a problem so far. They give me a loaner if I need one or take me n drop me off n pick me up If needed. Very clean here for over 11 years n never had a problem so far. They give me a loaner if I need one or take me n drop me off n pick me up If needed. Very clean n modern n have chargers for phones n internet service too! Thanks Chris for all your help. I just got my car detailed n it looks like new! More

Provided unscheduled appointment when neede. Good work. Just as diagnosed and promised. Honest work. Easy to deal with. Fair price. Good attitude. Would definitely recommend dealing with Chris Yates. Just as diagnosed and promised. Honest work. Easy to deal with. Fair price. Good attitude. Would definitely recommend dealing with Chris Yates. More

The service department at Davis Acura was professional and clearly communicated with me the services that I wanted/needed for my 2014 Acura RDX. On 7/29/2021, I brought my vehicle in for service for th and clearly communicated with me the services that I wanted/needed for my 2014 Acura RDX. On 7/29/2021, I brought my vehicle in for service for the first time. Once I arrived, Service Consultant Jason Thomas was assisting someone else, but he also greeted me and told me to come inside to get checked in. I appreciated that initial greeting as it made me feel like my time was being valued. I informed Jason that I had an appointment with Service Consultant Chris Yates. Chris finished the check-in process and confirmed/reviewed with me the work that I requested to have done. I decided to leave the dealership as opposed to wait, but Chris left a voicemail on my phone stating that my RDX was ready to be picked up. He informed me of the work that was done as well as an issue regarding a seatbelt that prevented them from being able to complete the PA state inspection. Chris informed me that the seatbelt was ordered and that I would be notified once the part arrived. I knew about the seatbelt issue, so this was not a surprise that the inspection could not be completed. To provide a quick story, I purchased the vehicle in August of 2020. Since I do not have any children and nobody has sat in the back seats, I never realized until almost a year later when I was vacuuming the carpets that the right rear seat is missing a seatbelt. Surprisingly, it only took a week for the seatbelt to arrive and I was notified by text message that the part had arrived. Fortunately, I was able to go on Davis Acura's website and schedule a service appointment for the same day (8/5/2021). On 8/5/2021, the Service Consultant that I worked with was Andrew Piker. Andrew informed me that there would be no charge for the cost of the seatbelt and any other costs associated with the installation of the part. I was grateful to not have that added expense and that Davis Acura was going to cover the costs related to this strange situation. Andrew confirmed with me the inspection results as well as clarified any further questions and concerns that I had. Overall, I had a positive experience with the entire service department at Davis Acura and I plan on using them in the future. Nick Eberhardt More

Chris my service manager was wonderful! He was clear on the cost and my oil and cabin filter was done in an hour. Thank you! the cost and my oil and cabin filter was done in an hour. Thank you! More

My service writer Chris Yates is great - knowledgable, helpful, and generally great. I go back to Davis just because I know that Chris will take care of me. helpful, and generally great. I go back to Davis just because I know that Chris will take care of me. More