David Wilson's Toyota of Las Vegas - Service Center

I have been a customer of Fletcher Jones Toyota for 12+ years for auto purchases, leases and services. Over the years I have come to trust the service department to tell me only what I need, and not overs years for auto purchases, leases and services. Over the years I have come to trust the service department to tell me only what I need, and not oversell. The new facility is a great place to spend the morning and do some work or read the paper while I wait for my car. Routine services are quick and the price is right. I also feel they know my car (my 2000 Avalon) better than anyone else. More

What could have been a disaster, was smooth sailing. My What could have been a disaster, was smooth sailing. My Highlander broke down at midnight on Friday and had to be towed to the dealer. The keys were What could have been a disaster, was smooth sailing. My Highlander broke down at midnight on Friday and had to be towed to the dealer. The keys were dropped in the night slot and the following morning bright and early, 7:00am, Mike called to asked what had occurred. I explained what happened and by 8:30 i had received a call back explaining what needed to be fixed. The part (alternator)was stock, gave me the quote and said he would call when it was done. I got a call at 1:00 that the repair was done. Yippee... Being from out of town and having your vehicle break down can ruin your vacation,but not this time. Everybody at Fletcher Jones Toyota was GREAT from Mike to the Cashier. More

I regularly service my vehicle at Fletcher Jones. The shuttle service is prompt, full-service free coffee bar and car wash are much appreciated added bonuses. And I love that I see the same faces everyt shuttle service is prompt, full-service free coffee bar and car wash are much appreciated added bonuses. And I love that I see the same faces everytime I come through (which is over five years now). For me the convenience of the shuttle is key, not only do they get me to work on time, they call ahead to ensure my pick up time works for me. They never try to push products or services. My next car will definitely be a Toyota, not only because they are the most reliable but because I want to continue with the professional staff at Fletcher Jones. More

UPON MY ARRIVAL ON 02/27/12 @ APPROXIMATELY 4:45PM, CONTACT WAS MADE WITH MR. MEL BEATTY (FLETCHER JONES TOYOTA COLLISION ESTIMATOR). I HAD A SMALL PROBLEM/SITUATION INVOLVING MY 2011 TOYOTA MATRIX CONTACT WAS MADE WITH MR. MEL BEATTY (FLETCHER JONES TOYOTA COLLISION ESTIMATOR). I HAD A SMALL PROBLEM/SITUATION INVOLVING MY 2011 TOYOTA MATRIX AWD. MR.MEL BEATTY WAS VERY VERY PROFESSIONAL, INTUITIVE, INTELLIGENT, AND VERY VERY EXPERIENCED IN ASSISTING ME WITH MY SMALL VEHICLE PROBLEM. HE NEVERTHELESS HELPED ME SOLVE MY MINOR PROBLEM. THIS INDIVIDUAL OBVIOUSLY BELONGS WITH THE FAMILY OF FLETCHER JONES TOYOTA/SCION PERSONNEL. MR.MEL BEATTY IS DEFINITELY AN ASSET WITHIN THE FLETCHER JONES TOYOTA COLLISION CENTER STAFF. FLETCHER JONES NEEDS TO PROMOTE THIS GENTLEMAN AS SOON AS POSSIBLE FOR HIS PROFESSIONALISM, COURTEOUSNESS, EFFICIENCY AND TECHNICAL SKILLS. More

Billy Chang in service has provided me with the best service I have ever received from a dealershnip. I have had a few issues with my truck and have had the peace of mind to know it was going to be take service I have ever received from a dealershnip. I have had a few issues with my truck and have had the peace of mind to know it was going to be taken care of. More

Billy Chang is a very good service adviser. I have an outstanding experience with Billy. I recommend him to anyone who wants an honest and very good service adviser. A+ for Billy! outstanding experience with Billy. I recommend him to anyone who wants an honest and very good service adviser. A+ for Billy! More

They are honest, helpful, kind people that will not take advantage of you and make sure that you are receiving the highest of quality assistance at all times. advantage of you and make sure that you are receiving the highest of quality assistance at all times. More

My experience with Billy has been outstanding. I never have to wait to bring my car in and the service is done in a timely manner, usually while I wait. Billy always makes sure all my problems are address have to wait to bring my car in and the service is done in a timely manner, usually while I wait. Billy always makes sure all my problems are addressed and fixed. He never tries to sell me stuff I don't need. I recommended him to my friends and they're also happy with him. Keep up the good work Billy! More

The best Toyota dealer in town, I was looking for long time for a Rav4, I Remembered Billy Chang from Fletcher Jones Chevy and when I heard from a friend he was at Toyota i called him and told him i was time for a Rav4, I Remembered Billy Chang from Fletcher Jones Chevy and when I heard from a friend he was at Toyota i called him and told him i was looking for a used Rav4, he told me he would keep an eye out and a few weeks later he called me and said there a was used rav4 that one of his customers had traded in recently and was in great shape, he personally had checked the car and knew it was a good car, I was impressed Billy remembered me, I went down and bought the car the next day, Gina in sales and Fernando help with the process, everyone very professional,I have very confusing work schedule so I had to come back a couple of times to install lo jack and to sign for extended warranty but everyone was very patient with me. my english is not good, Billy explained to me about the extended warranty and i am happy i have it, i dont think i will need it, because Toyota is a good car. i recomend Fletcher Jones Toyota, and Billy and Gina are best. I work at the Bellagio and i showed pictures of my beutiful Rav4 to friend and I told her about my experience, she went to fletcher jones and bought a brand new corolla. she love her corolla. More

I have a 2005 Corolla and I love it! Im a single Mother and dont know much about cars so I depend on proffesional advise and I know I can always count on Mr. Chang for true honest and very friendly advise. and dont know much about cars so I depend on proffesional advise and I know I can always count on Mr. Chang for true honest and very friendly advise. I highly recomend Fletcher Jones Toyota, specially Billy Chang in service, my car is always serviced fast and washed, every one is very nice and the waiting area is very comfortable, there is a room for kids and a really nice coffee bar, free wi-ffi and free coffee and donuts, all i can say is wow, thats customer service. More