David Wilson's Toyota of Las Vegas - Service Center

Do Not Trust Them! Their service department is very unreliable and un trust worthy!. Do not recommend their service department for anyone. I was asked to purchase unnece Their service department is very unreliable and un trust worthy!. Do not recommend their service department for anyone. I was asked to purchase unnecessary services for the pat 2+ years, and when I went for service this time, my tech told me I don't need it! so for 2 years they have ripped me off! More

Unhappy customer Keeping this simple....I noticed on this and other review sites that after this morning's visit and service on my vehicle, I will never return to this Keeping this simple....I noticed on this and other review sites that after this morning's visit and service on my vehicle, I will never return to this dealership. They seem to be not interested in goodwill. More

customer service? where? I just wanted to schedule an appointment, I called and a young woman forwarded the call to service department where it rang and rang then click, and b I just wanted to schedule an appointment, I called and a young woman forwarded the call to service department where it rang and rang then click, and back again to ring, ring, ring, for over 7 minutes and this wasn't the first time I've called but this time I was determined to wait it out. After approximately 71/2 minutes a recorded message answered telling me to leave a message, he was busy. Theres no way to get in touch with service department and after reading the other reviews I think its best to take the advice and go to where they can at least talk to the customers. More

Service visit They made it an easy no hassle process and my vehicle was even finished an hour earlier than promised even on a Saturday. Phil Thomas was very helpf They made it an easy no hassle process and my vehicle was even finished an hour earlier than promised even on a Saturday. Phil Thomas was very helpful and knowledgeable, he saw the entire process through from making the appointment to personally calling me to let me know when the vehicle was finished and even recommending future services. More

Great customer service,friendly staff,clean,WiFi. Mike McDermott,friendly, knowledgeable,great sense of humor,always goes out of his way to make sure your well taken care of,goes over what your vehicl Mike McDermott,friendly, knowledgeable,great sense of humor,always goes out of his way to make sure your well taken care of,goes over what your vehicle needs now and in the future, thank you Mike keep up the good work you do for all your customers. More

Auto Maintance Rob Hamp my service writer did excellent job I called for appointment got a 1200PM I arrived at 1:30pm he got the problem diagnosed and repaired and Rob Hamp my service writer did excellent job I called for appointment got a 1200PM I arrived at 1:30pm he got the problem diagnosed and repaired and was out of the shop before the end of the day headed home. More

Amazing service! Mike is always attentive to customer's issues, and gets the job done. His customer service goes beyond excellence. I hope to get Mike on my next visit Mike is always attentive to customer's issues, and gets the job done. His customer service goes beyond excellence. I hope to get Mike on my next visit. Thanks, Mike! :) More

Mike McDermott and his crew are outstanding I get straight talk, quick help and great value with Mike McDermott at David Wilson Toyota Thank you Mike, I appreciate you and your service crew I get straight talk, quick help and great value with Mike McDermott at David Wilson Toyota Thank you Mike, I appreciate you and your service crew More

Cusromee friendly I am a first time Toyota owner. I love my vehicle. The quality of great customer service is extremely important. It starts when customers walk throug I am a first time Toyota owner. I love my vehicle. The quality of great customer service is extremely important. It starts when customers walk through the door. Do you experience a feeling that you are more than just a number? They treat you so much more than a number. Everytime I needed to schedule a routine service call, it was quick and easy. When I had resolvable challenges with my vehicle, Scott Gafforini took the time to really listen to my conerns. The on site wait time is the mist close to accuracy I have ever experienced from a dealership. I believe that I would return to purchase or lease another vehicle. More

Great service Got my car serviced. He signed me up to get dropped off at home and picked up. Explained what i need done to my car in the future. Great customer serv Got my car serviced. He signed me up to get dropped off at home and picked up. Explained what i need done to my car in the future. Great customer service More