David Wilson's Toyota of Las Vegas - Service Center

Thank You, Mike McDermott Mike McDermott is a great guy. He is always knowledgeable and professional! Everyone at Toyota of Las Vegas is awesome. I look forward to a long-term Mike McDermott is a great guy. He is always knowledgeable and professional! Everyone at Toyota of Las Vegas is awesome. I look forward to a long-term relationship! More

Great experience The dealership is always very clean and free WiFi and Mike McDermott always goes out of his way to make sure that all my automotive needs are taken ca The dealership is always very clean and free WiFi and Mike McDermott always goes out of his way to make sure that all my automotive needs are taken care of and the service department always goes the extra mile to make sure my vehicle is done right the first time that is why I only bring my vehicle back time and time again. More

Always a great experience I always have a great experience at David Wilson Toyota, Mike McDermott is the best he always takes great care of my vehicles, the friendly staff is a I always have a great experience at David Wilson Toyota, Mike McDermott is the best he always takes great care of my vehicles, the friendly staff is always very helpful. More

Service Center Great service! Always love the honesty and feed back I get whenever I do an oil change. Staff is always nice and treat us well. Great service! Always love the honesty and feed back I get whenever I do an oil change. Staff is always nice and treat us well. More

Warranty repairs and upper management and horrible I am driving a 2015 Avalon Limited. I got screwed on the original purchase and I was sold an after market alarm system, when all Toyota’s come with th I am driving a 2015 Avalon Limited. I got screwed on the original purchase and I was sold an after market alarm system, when all Toyota’s come with their own alarm systems. I took my car in Tuesday November 6, 2018 because the radio/navigation system was not operating correctly. I purchased the extended warranty so I wouldn’t have to worry about car repairs. After 8 hours, The “new” refurbished radio/nav system was installed and I drove off the lot and I touched the screen and the screen went blank. Called my service writer and was asked to bring it back Thursday the 8th it install a SIM card. The radio/nav are still not able to be repaired because there needs to be another part ordered, which will take anywhere from 3-13 days. Estimated date of product arrival is November 21st. This is totally unacceptable, I spent a lot of money on the purchase of the car plus the warranty and to receive refurbished parts is absolutely unacceptable. I have bought 4 BRAND NEW Avalon’s and have paid the new price for each one of them. I BOUGHT THE CAR NEW! I WANT NEW PARTS! You took someone else’s problem cleaned it up and gave the problem to me. When I bought the car it had new parts, so it’s something wrong with the original new part. I am totally pissed......this is a multi billion dollar icompany and this is the best I could get from you. Give me a NEW radio/nav or make me an offer on a 2019 Limited Avalon with cognac trim, that I can’t walk away from! Anquanette Steadham More

Exceptional service and staff Let me tell you that Mike Mcdermott`s caring and attention to detail of your needs for your vehicle far exceeds my expectations every time I go in for Let me tell you that Mike Mcdermott`s caring and attention to detail of your needs for your vehicle far exceeds my expectations every time I go in for any service or repairs he always goes the extra mile for me and always makes sure I am taken very good care of and I just wanted to thank you Mike your awesome! More

Helpful and reliable I recommend David Wilson's Toyota for service. They are fast and polite, and provided a truly exceptional experience. I intend to have my car service I recommend David Wilson's Toyota for service. They are fast and polite, and provided a truly exceptional experience. I intend to have my car serviced at this location for miles to come... More

Regular service work All work was done as expected. Was easy to schedule appointment did it online. Work was completed on time and no work was performed without my approva All work was done as expected. Was easy to schedule appointment did it online. Work was completed on time and no work was performed without my approval first. Only problem is they have no shuttle service to Boulder city. More

Do Not Trust Them! Their service department is very unreliable and un trust worthy!. Do not recommend their service department for anyone. I was asked to purchase unnece Their service department is very unreliable and un trust worthy!. Do not recommend their service department for anyone. I was asked to purchase unnecessary services for the pat 2+ years, and when I went for service this time, my tech told me I don't need it! so for 2 years they have ripped me off! More

Unhappy customer Keeping this simple....I noticed on this and other review sites that after this morning's visit and service on my vehicle, I will never return to this Keeping this simple....I noticed on this and other review sites that after this morning's visit and service on my vehicle, I will never return to this dealership. They seem to be not interested in goodwill. More