David Wilson's Toyota of Las Vegas - Service Center

They scam you into services you didn’t agree on upon drop off and then just expect you to pay the difference on the services they did without your prior knowledge off and then just expect you to pay the difference on the services they did without your prior knowledge More

I took my truck in for the 10k miles service. The driver who took me home was on the phone all the time not paying attention on the road, the tech also forgot to put one of my wheel lugnuts on my The driver who took me home was on the phone all the time not paying attention on the road, the tech also forgot to put one of my wheel lugnuts on my front passenger side of the truck More

Exelente comunicación beetwin seals person and the rest of the y team, thankyou for everything of the y team, thankyou for everything More

Work was done quickly and on budget. David also let us know when we should be looking for tirrd David also let us know when we should be looking for tirrd More

bad customer service. we first arrived and the manager was attending us, but decided to help the person who got there after us leaving my dad and i with no help. Gabriel w we first arrived and the manager was attending us, but decided to help the person who got there after us leaving my dad and i with no help. Gabriel was the best part of our visit. Great customer service from him only! EJ forgot to give cashier our paperwork, so who knows how much longer we would have had to wait unless it was for my dad who went to go get an update directly from him. Cashier wouldn’t apply my coupon unless advisor redid all of the paperwork all over again. Didn’t have time to keep waiting for him since he was already with another customer. She directly handed me the papers to give to him, when she could have done that herself knowing how frustrated I already was. Terrible location with bad service. Also, no Spanish speaking advisors.. not good. More

Horrible experience with rep. He advised me my 75k service was due and I told him I did it at the Henderson Toyota where i normally get all my service done, but I came here due to He advised me my 75k service was due and I told him I did it at the Henderson Toyota where i normally get all my service done, but I came here due to the convenience on how close it was. Well, his attitude change after i asked if he can look up and see what all i did on my last service. He than told me he wasn't able to. I felt like he was upset so I asked him if they got commission based pay per service and he with a big attitude said yes all dealers pay commission based. So I said that's why you seem upset. I decided to just do my oil change and Nothing else with your shop. As soon as I got car from your shop I than took it right to Toyota in Henderson and completed the rest of my service. Needless to say I will not be going back to your shop. And sticking with Henderson Toyota. Also I asked for a shuttle back and he said they would have me in and out before I'd need one. And that was not the case the service took 2.5 hours and I decided to uber hoke instead of waste more time at your shop. Very poor customer service. More

E J was very helpful and knowledgeable. Car was ready in a reasonable time although dealership was very busy. Car was ready in a reasonable time although dealership was very busy. More

Always quick and you know everyone knows what they are doing. This place is run right, everyone is so friendly and helpful. Service was quick and easy to get things going doing. This place is run right, everyone is so friendly and helpful. Service was quick and easy to get things going More

Dan is a fantastic service advisor! He kept me updated on my vehicle and made the experience simple and seamless! He kept me updated on my vehicle and made the experience simple and seamless! More

Service manager Chuck was personable and listened carefully to me about what I wanted and needed to be done to my car. The mechanics got right to my car and had it ready much sooner than I had expect carefully to me about what I wanted and needed to be done to my car. The mechanics got right to my car and had it ready much sooner than I had expected. More