David Wilson's Toyota of Las Vegas - Service Center
Las Vegas, NV
462 Reviews of David Wilson's Toyota of Las Vegas - Service Center
Still no one can help me to solve a problem since the last visit on 11/7/2023. I am very disappointed with David’s Wilson Toyota Service Department. The biggest issue I have is why they didn’t let me k last visit on 11/7/2023. I am very disappointed with David’s Wilson Toyota Service Department. The biggest issue I have is why they didn’t let me know prior to me doing anything what step 1 and step 2 were. My vehicle is still having the same problem. Then I visited the 2nd time service department, I was told they didn’t diagnose on my first visit and they made a story and blamed me, saying I requested to take off and install the TMPS. I really feel foolish for following their advice because I paid you over $800 for the same result as Discount Tire. I will reiterate the problem: Before I visit you for the first time, I had visited Discount Tire 12 days before and they had installed a TMPS on my vehicle for $300. When I visited David’s Wilson, they suggested to take off the sensors Discount Tire had installed and replace them with your Toyota factory sensors with one year warranty and labor. Now, I want to ask, can I have the credit of $500 for the difference charged? I do not want to spend more on what seems like a meaningless/additional repair. Please investigate this and help me to solve the problem. Thank you. Kin Fung More
They don’t care about us all they care about is the money, I have been denied warranty just because of their liking.! money, I have been denied warranty just because of their liking.! More
It was nice. Very professional Customer service is good. No complaints. Wait time was not bad. Overall it was a good experience. Very professional Customer service is good. No complaints. Wait time was not bad. Overall it was a good experience. More
Dan Rossey is great to work with. Ge ordered my parts abd the work was completed as scheduled. Ge ordered my parts abd the work was completed as scheduled. More
Told my mom to in for oil change for me and she got rejected since my car is done with warranty. They told her to go elsewhere or Walmart. She then left and called me questioning what happened and i to rejected since my car is done with warranty. They told her to go elsewhere or Walmart. She then left and called me questioning what happened and i told her that shouldn't happen. I then called to confirm that that's all a lie and they were just trying to upsell her on another warranty. Definitely not the way to go about things and horrible customer service...! Especially since we've bought a few cars over the year from the SAME dealership. This isn't the only bad experience here with the service department. David Wilson is getting worse by the time More