David Wilson's Toyota of Las Vegas

Frankie and Trevor took excellent care of the process, trading in older Camry hybrid for a new one. trading in older Camry hybrid for a new one. More

I’m not happy with my payment. They refuse to take stuff off that I didn’t want. They told me if you don’t want it somebody else will buy it. They refuse to take stuff off that I didn’t want. They told me if you don’t want it somebody else will buy it. More

Rick has outstanding customer service, a true professional. Harold is an amazing person. Thank you!. professional. Harold is an amazing person. Thank you!. More

10/10 experience buying my first toyota. Gave me amazing service and Vinny/Perry gave me the best deal possible! Gave me amazing service and Vinny/Perry gave me the best deal possible! More

Jason and Jay were both very helpful with great costumer service. My issue was with Junior with financing, he was very short didn't seem to care and looked bother when I would ask questions. He just wanted service. My issue was with Junior with financing, he was very short didn't seem to care and looked bother when I would ask questions. He just wanted to me sign the paperwork as quickly as possible in which I felt uncomfortable and pressured. More

The grief and inconvenience this dealership has caused my family is insurmountable. They sold us on an EV, assured us chargers were easy to find and also charging was free through EVgo who is partnered throu family is insurmountable. They sold us on an EV, assured us chargers were easy to find and also charging was free through EVgo who is partnered through Toyota corporate. They also said the range was at least 300mi, and if you didn’t use the regenerative braking it was 252miles, we realized the charging company is shutting down almost every operation in Las Vegas, and contacted EVgo confirming this, we need a full charge every single day for my husband to get to work and back, charging at home takes basically 3 days to get a full charge and I don’t have the option for a level 2 charger outlet at my apartment. I called them the day after we bought the car saying it’s a huge inconvenience charging, it’s expensive since there is no EVgo chargers near us and would cost $30-$40 a day to get a full charge so my husband can get to work, and at that point a gas vehicle is cheaper to drive. They said they can’t swap the car out or cancel the deal because it’s funded through the bank, I call Toyota financial and they said there’s no reason the dealer couldn’t call them and cancel and help us out, they just didn’t want to. They claimed they didn’t know about EVgo shutting down but a sales guy told my husband one of his clients had the same issue not finding chargers. When I went in they offered to install a charger but I’m renting and that’s out of the question, then they offered $500 for charging plus my down payment back, then took back what they said and asked me to save my receipts and they will reimburse me at the dealership level for having to charge at stations out of Toyota network that are expensive, so I ask for them to give that in writing because I do not trust them. I get a call back saying the dealership isn’t actually going to do any reimbursement at all and to save reciepts and give them to Toyota corporate eventually. I have spoken to Toyota corporate multiple times about the removal of EVgo chargers in Las Vegas and if they plan on reimbursing BZ4x owners who charge on other charge networks and they said there is no plan to do that at all despite the dealership saying they would. The constant lying and lack of empathy dealing with the sociopaths that are employed here has prevented me from referring any one to this dealer ever, I have a vehicle that is a huge inconvenience and unable to charge in a way that isn’t more expensive than gasoline. And also I couldn’t use the chargers at Toyota because the dealer themselves doesn’t even have a dc fast charger, only a level 2 which I’ve learned takes 6-10 hours to get a full charge. More

Our sales person was polite and responsive. He answered all of our questions in a timely manner He answered all of our questions in a timely manner More

Large selection of vehicles I was looking for. Marc Preston was excellent to deal with. Marc Preston was excellent to deal with. More

Great! !! Nice car, good dealership, great sales guy! Overall good car buying experience. Thank you !! Nice car, good dealership, great sales guy! Overall good car buying experience. Thank you More

My overall experience was okay! There were some pros and cons about my experience Pros- The sales Trevor was great and I appreciate the knowledge he provided about Toyota. I n There were some pros and cons about my experience Pros- The sales Trevor was great and I appreciate the knowledge he provided about Toyota. I never owned a Toyota before, but I do like my selection. Cons- your sales team And manager should not make promise to the customer. if you make a person it’s your word as a salesman to keep it. Getting the sale is a accomplishment but breaking a promise makes the customer you can Be trusted. The financial experience I would say that I felt tricl about the certified warranty that resulted me to pay more than expected so Many different tiers Lastly, i never got a call about the registration I had to call today was the green slip ready 19 days later als No follow up I have been on the service dept I didn’t like I had to pay $512 for a key nor I had to pay on other services if the car under a manufacturer warranty. More