David Wilson's Toyota of Las Vegas

Larry was great and very friendly. Sam was also great Larry was great and very friendly. Sam was also great and has been involved with every purchase I made there. He is one of the reason why I purchase Larry was great and very friendly. Sam was also great and has been involved with every purchase I made there. He is one of the reason why I purchase at that specific dealer when there is one close by. More

Great expirece at Fletcher Jones Toyota! Happy I went to them to buy my first vehicle. Would reccoment to anyone. Ask for Shawn he is the best them to buy my first vehicle. Would reccoment to anyone. Ask for Shawn he is the best More

I have purchased 5 vehicles at this dealership over the last 20 years and have never had a bad experience. All the sales and finance people have been friendly and knowledgeable and been great to work with. last 20 years and have never had a bad experience. All the sales and finance people have been friendly and knowledgeable and been great to work with. Shawn Locke was the salesman I worked with for my last two cars. He is a hard worker and will do everything in his power to find the best car and the best deal for you. He really knows what he is talking about and very pleasant to work with. He helped me set up the phone and radio which I appreciated since I am sort of 'electronically challenged'. I would recommend him very highly to anyone who is looking for a vehicle. He will make sure you drive away happy with your new car and the experience you had there. More

Our new car-buying experience was quick & efficient, due to the excellent facilitation of our salesman, Shawn Locke. Within an afternoon, he was able to locate the exact vehicle we wanted (a Prius V), due to the excellent facilitation of our salesman, Shawn Locke. Within an afternoon, he was able to locate the exact vehicle we wanted (a Prius V), approve our credit, set up financing and complete the deal. Very impressive! Once our vehicle arrived at the dealership (within a few days), Shawn was very helpful in setting up the Entune system, as well as showing us how everything worked. We appreciated his knowledge, patience and straightforward approach; he was supportive & responsive to our questions & concerns every step of the way. It was also a pleasant, efficient experience finalizing all the paperwork & warranties with Sam Upton. We have been dealing with Fletcher Jones for our Toyota service needs since 2005 and have been very satisfied, so we were pleased to be able to purchase our new vehicle from them. We highly recommend this dealership, and are very grateful to Shawn Locke for making this such an easy, comfortable experience. More

I never expected to drive out in a new car, never mind the great deal I got on the Scion IQ. The people I dealt with were great and got me on the road quicker than any dealer I've gone to in the past. I the great deal I got on the Scion IQ. The people I dealt with were great and got me on the road quicker than any dealer I've gone to in the past. I would seriously recommend both the car, dealer and the salesman, Shawn Locke. More

Great sales team, very friendly and helpful. However, the service department needs to re-train in customer service, they were rude, acted put upon, and greatly frustrated me. Even though I made an appo the service department needs to re-train in customer service, they were rude, acted put upon, and greatly frustrated me. Even though I made an appointment for 10am, I was told there were a LOT of people ahead of me and it would take 1.5 hours. 2.5 hours later after chasing down my "service manager" and asked how much longer it would be, he stated it was ready and was looking for my paperwork. He finds it quickly and hands it to me to pass off to the valet, The valet says its in line for the car wash and it would be "a while" 30 minutes later the car arrives almost as dirty as it was when I dropped it off, bugs on the windows and bumper, the inside untouched. For the second time I am frustrated and disappointed with thier service. Thankfully i found out that I can take my car to another dealer and still be covered by toyota care. I will not go back to fletcher jones for service. More

I had a great experience with Fletcher Jones Toyota Scion. The dealership is very persistent in helping customers. From the minute I logged on to the website, the dealership kept in touch with phone Scion. The dealership is very persistent in helping customers. From the minute I logged on to the website, the dealership kept in touch with phone calls and e-mails even though it took a few months for me to actually visit the dealership. The staff was friendly and helpful. I forget the receptionist's name but she was very nice (9/17/12 11 am). Larry Francis did great with the test drives. Beth Kittelson worked her "magic" and sold me a new car instead of an old one. William Fluker offered a lot of information on the warranties and extras. I was quite impressed with the fancy Fletcher Jones Toyota keychains, fancy binder for the car information, and Fletcher Jones bottled water. I felt spoiled by the end of the day. More

service manager ricky gray reffered me to the dealership for this great deal, my wife loves it. thank you....salesman was great. finance agent did a great job for this great deal, my wife loves it. thank you....salesman was great. finance agent did a great job More

Very professional, and friendly people. Treated customers with respect. We had only spent less than two hours bought a new car with a great price comparing the same model car from other dealership customers with respect. We had only spent less than two hours bought a new car with a great price comparing the same model car from other dealerships. I would definitely recommend Flecher Jones dealership to everyone to service or shop for a new car. I should thank Desert Toyota dealership because their sale manager told me to have a good luck to shop somewhere else which I did. :) More

Danny, Lee and Wil were GREAT, FANTASTIC, WONDERFUL!. We (my husband and I ) have purchased/leased several vehicles over the last 25 years and I have to say until our visit to Fletcher Jones Toyota Scion, t (my husband and I ) have purchased/leased several vehicles over the last 25 years and I have to say until our visit to Fletcher Jones Toyota Scion, the experience has always been a painful one. Previously purchasing a car has lasted all day, with salesman, finance persons that seemed to enjoy stretching out the process as long as possible. And always projecting an attitude they were in charge and you were not and there was nothing you could do about it. At Fletcher Jones Toyota Scion it was completely the opposite. Danny offered his services on our arrival and SURPRISE actually listened when we stated we were just looking. He gave his name, some directions on where we could locate the different types of vehicles in the lot and again SURPRISE stepped away. When we met Lee, he offered Dannys assistance again to narrow down the selections we were interested in. Thats when the car buying process actually became enjoyable. Both Lee and Danny provided sympathy on our recent accident experience and seemed genuinly concerned that no serious injury had befallen anyone in our family. They both provided information on which "deals", warranties were currently available for several different models and styles. We kinda of ran Danny ragged with comparison shopping. He was gracious and geniune the entire time. Once our decision was made, the financial paperwork began with Wil and again SURPRISE it was not painful at all. Now I understand that having really good credit and a substantial down payment may have helped make the process easier, however earlier car buying experiences with the same circumstances still took hours and hours and hours and hours. Once our purchase was approved, Wil then completed our experience in a totally positive way. It was like dealing with a family friend known for years it was that comfortable. There was humor, shared experiences and true concern that we received all the options, information available on our purchase. When my husband returned mid week to have the loJack system installed Wil took excellent care of him. My husband was impressed that he was remembered and treated with the same geniune courtesy and friendly manner, especially since the purchase was completed 5 days prior. A vehicle is a big and sometimes huge purchase and in these tough times the competion can be fierce for the same dollar. If being treated with respect, courtesy and friendliness is important to you, Fletcher Jones Toyota Scion is the dealership to visit. We will recommend this dealership to anyone who is looking to make a vehicle purchase. David & Mary Potter North Las Vegas NV More