David Wilson's Toyota of Las Vegas

My family had a wonderful experience here. We hate going to dealerships and dealing with the whole process but Larry, Beth, and Fernando made us feel at home. We even brought our 3 year old who had a great to dealerships and dealing with the whole process but Larry, Beth, and Fernando made us feel at home. We even brought our 3 year old who had a great time. The process was smooth and stress free! Larry has been so wonderful answering our questions and explaining things about the vehicle with no pressure. Such an awesome guy!!! More

I was very pleased with my recent experience at Fletcher Jones. The staff was very nice, professional and "treated me right". I would have liked to have saved just a little more on the price but I could not Jones. The staff was very nice, professional and "treated me right". I would have liked to have saved just a little more on the price but I could not get them to come down any more. I was very happy with the trade in value offered to me. I had been to Fletcher Jones last year thinking about trading it in and did not have as nice of an experience. This time was much better. I am happy I gave it another try. I also want to take this opportunity to say that I have always had a very very good experience with the service department at Fletcher Jones. They have always done an excellent job of servicing my vehicles. I have never had a complaint about the service I have received there. I started going to Fletcher Jones when another dealer did not treat me right ( very rude and offensive) and did not do a good job in servicing my car. I spoke with Darlene who was the service manger at the time and she was able to get my car fixed correctly and I have been a loyal happy customer ever since. More

After six weeks of looking, I sent an email to Fletcher After six weeks of looking, I sent an email to Fletcher Jones' website and received an immediate response back. I had been looking for a 2013 Toy After six weeks of looking, I sent an email to Fletcher Jones' website and received an immediate response back. I had been looking for a 2013 Toyota Corolla LE on sale with a certain price in mind. Within minutes, Beth Kittelson emailed back the total purchase price of the car. This matched what I was looking for and I wasn't disappointed when I went in to the dealership. Once there, I met with Larry Francis and Beth. They were friendly, helpful, and professional. Larry was very patient and kind and took me for a drive in the car more than once. He was very informative and patiently explained all the features on the car. Once I got to Finance, Sam was also great. There were absolutely no unpleasant surprises. I walked out loving my new car, and my total experience from start to finish was seamless and professional, with zero pressure. I would definitely recommend Fletcher Jones, especially Larry and Beth. More

My first contact with Larry Francis was through his response to my online inquiry. Larry's knowledge and resourcefulness resulted in my purchase of a 2013 Tacoma TRD TX Baja Edition. From the initi response to my online inquiry. Larry's knowledge and resourcefulness resulted in my purchase of a 2013 Tacoma TRD TX Baja Edition. From the initial "special order" to final delivery Larry kepted me informed throughout the proceess. His attention to detail and placing the customer's needs foremost made my purchase an extraordinary experience and should be noted. This has been my sixth new Toyota purchased from Fletcher Jones Toyota of which I still own three. Though not the closest dealership to my home, the friendly courteous staff have always made purchasing a Toyota an extraordinary experience. More

Through edmunds.com, the internet department of three dealership in Las Vegas/Henderson were contacted for quotes. I received a call from Larry Francis within minutes of submitting my request online. H dealership in Las Vegas/Henderson were contacted for quotes. I received a call from Larry Francis within minutes of submitting my request online. His manner was professional, friendly and no-pressure. The other two dealerships sent automated email responses to my request on the same day and day after, but no phone call follow-up. Larry's phone call follow up made the difference, as did his sales style. He gives all the information, and allows you to sell yourself on the right vehicle for you. There were no pressure or other tactics, which is much appreciated. Additionally, Beth in finance handled the financing paperwork much more efficiently and quickly than in any past experience at a car dealership, and gave positive feedback about her own experience with her Prius. After signing the financing documents, Zoran gave me all the information on gap insurance and extended warranty, in an informative manner, which influenced my decision to buy the warranty. Overall, my experience at Fletcher Jones was excellent and I would highly recommend Larry Francis to anyone buying or leasing a car. More

This is a great dealership because they really care about getting you what YOU want, not what they want to sell you. I really enjoyed my experience, how many people can say that? Larry and Beth in internet s getting you what YOU want, not what they want to sell you. I really enjoyed my experience, how many people can say that? Larry and Beth in internet sales did an awesome job and gave me an outstanding deal. Thanks! More

My daughter lives in Las Vegas and I live in New Hampshire. Her father lives in Louisiana - so when her car broke down for good, we were both too far away to help her in her search for a car. We w Hampshire. Her father lives in Louisiana - so when her car broke down for good, we were both too far away to help her in her search for a car. We were truly at the mercy of the dealerships there in Las Vegas... I called and spoke with Larry Francis because he was the person my ex had been speaking with regarding a Toyota that would work for her. We were blown away by how helpful and considerate Larry Francis and Beth Kittelson were! Larry went above and beyond what an average salesperson does... He actually picked my daughter up because she didn't have a way to the dealership! He was the most considerate and helpful salesperson I have ever worked with! I can't say enough good things about our experience with this dealership... We were so blessed that when my ex picked that phone number to call in Las Vegas, that it was Fletcher Jones Toyota!!! And, then to have two amazing people like Larry & Beth help us through the nerve-wracking job of getting just the right vehicle for our daughter so far away - PRICELESS!! I can't wait to come visit my daughter so I can come by and thank you both in person! We wound up with a beautiful 2010 Toyota Corolla, and are resting easier about our daughter traveling in a reliable and safe vehicle. I would highly recommend this dealership!! THANK YOU LARRY & BETH!!! YOU ROCK! More

I have been a Toyota owner for the past 20 years and I bought my present Toyota Solara from Fletcher Jones Toyota, Las Vegas in 2006. Even though my experience with Fletcher Jones from the purchase UPTO n bought my present Toyota Solara from Fletcher Jones Toyota, Las Vegas in 2006. Even though my experience with Fletcher Jones from the purchase UPTO now has been far from pleasant, I continued to patronize Fletcher Jones because of the convenience of it's proximity to my place of employment. Today will be the very last time I would patronize this establishment and this will be the last Toyota I would own. Complaining to Customer Service has been a waste of time because all they do is come up with excuses for their lack of professionalism, honesty, and intergity, or avoid giving an answer altogether. I for one will make sure, moving forward that I would spread the word about Fletcher Jones very loudly through all avenues available to me, whether it be soclal media or word of mouth, to ensure that none of my friends or associates would have to experience it. More

The staff are very helpful, very friendly, awesome service, very competitive price .Gregg Smith is very smart guy he help me from the start to the very end, service, very competitive price .Gregg Smith is very smart guy he help me from the start to the very end, More

Larry Francis? Who is Larry? Let me tell ya! This guy is so AWESOME! I have bought many of cars in my life time but nothing compared to how Larry has treated us. It was personal and professional. I felt so AWESOME! I have bought many of cars in my life time but nothing compared to how Larry has treated us. It was personal and professional. I felt like he really cared about the cars he sells by the info he had so much knowledge of. He also cared about us. He remembered my name and even recognized my voice and called me by name without me telling him who was on the phone. It would take to long to list all the things he has done for us in buying this car. I can simply put it as... he got the job done in the most pleasant way possible. Larry received a perfect rating from me because he did everything so perfect for me. This is by far the best sales man I have ever dealt with and the best dealership I have been too. More