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David Wilson's Toyota of Las Vegas
Las Vegas, NV
1,421 Reviews
Full-service Toyota dealership specializing in new vehicle sales, used vehicle sales, service, and parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,421 reviews
September 29, 2007
Attempted to work through the Internet Sales team to purchase a certified used RAV4 with extended warranty. My initial contact (Justin) kept telling me he could not make `the' decision on my final offer purchase a certified used RAV4 with extended warranty. My initial contact (Justin) kept telling me he could not make `the' decision on my final offer & that only his manager (Mike Brady) could. Took almost a week to finally get on the phone with Mike & he immediately agreed that he/they would accept my final offer & promised the paperwork would be in my hands (via e-mail) "within an hour." I did not ever recieve anything in writing, and every contact attempt after that came from me. Mike was clearly backpeddling on his acceptance and kept providing a series of lame excuses to explain their lack of progress. It became pretty comical after a couple of days - for example, Mike told me in one conversation that he had a) driven the vehicle around the back to get it off the lot for me, but, b) now had to get approval from his boss on the deal, and that c) he was "fighting hard for me in there..." lol Mike just called today to tell me the vehicle had been sold out from under me. Not sure what the truth really is, but I'm outta there, and I registered a formal complaint with Toyota. On the positive side, they are polite on the phone. More
by rglew
Employees Worked With
Justin Rogers, Mike Brady
